Excellent service. Been going to Visions for my espresso gear for years.
Jacques Nawar
The best place in Seattle to buy anything related to coffee. The owner is very nice lady . Couple years ago she gave me a small plant of coffee and the manager is very knowledgeable. Great customer service!
Proper Coffee
I have never had anything but the best quality of service from Visions! I deal with Jeff Dirks, and his customer relations skills are nothing but the best! Keep doing what you're doing guys!
Marco Correa
Best place to acquire new coffee equipment!
Whitney Silkett
Super cute showroom in SODO with all sorts of fun coffee-making tools! Ordered online and got free shipping because I picked my stuff up on-site. Everyone was very nice and helpful!
Platon Shabanin
Ground coffee. Friendly team!
Bianca Mumper
Couldn’t recommend this place more!!Staff is absolutely professional, clean & VERY detail orientedCalled them for emergency yesterday for the first time & they worked with nouva simonelli directly to get parts and all installed the very next day.Mechanic was great about working around the chaos involved in a machine being down & was very friendly & helped explain problems and solutions. Will be coming back !
Conor P.
Solid service company and long-time members of the specialty coffee community and industry!
BJ D.
Got an awesome home espresso setup from Visions! Highly recommended, their service is on point.
Matthew Sligar
Last laugh. We needed an espresso machine, so we tried Visions. We agreed to buy the machine and grinder, IF they could install it the following week. We had an event we committed to. The salesman said what he needed to to make the sale. The service team did pulled every trick in the book to delay the installation to the point where we had to go pick it up and install it ourselves. Because we installed it, they terminated the warranty and would not refund any money for the installation and warranty, which are both part of the final price. BUT!!!! When the salesman Brandon was loading it in my wife's car, A BIRD POOPED ON HIM AND HIS CO WORKER. Hahahahaha, totally worth it! Needless to say, We will find someone else for any further espresso needs.
I picked up my Lm Linea mini from visions about a year back. Great sales team and outstanding service department, any of my coffee needs are met thanks to visions!
jordan rogers
Was able to get my La Marzocco serviced and picked up a new Mahlkonig Grinder.
Madison Mackenzie
Swung by their showroom to check out some accessories for my home set up. Staff were very knowledgeable, and helped me find exactly what I was looking for. I’m excited to try out my new revolution shot glasses, and tamper! Also glad to find out I can bring my Simonelli espresso machine into their shop for repairs.
Lemont Herrin
Visions has been our go to to service and replace our commercial coffee equipment for almost a decade. Wether its a routine maintenance done on-site at my roaster, or a refurbished machine to replace equipment in a pinch - The Visions team is always prompt, knowledgable and thorough. They are only a call or email away should any issues arise and are happy to walk me through any issues that may come up whether its me or my crew.Super stoked to have Visions as out go-to resource and put full trust in their extremely knowledgeable team!
Jeff Dirks
I got some Revolution barista tools and a Mahlkonig X54. Great quality and they help make great coffee!
Excellent service. Been going to Visions for my espresso gear for years.
The best place in Seattle to buy anything related to coffee. The owner is very nice lady . Couple years ago she gave me a small plant of coffee and the manager is very knowledgeable. Great customer service!
I have never had anything but the best quality of service from Visions! I deal with Jeff Dirks, and his customer relations skills are nothing but the best! Keep doing what you're doing guys!
Best place to acquire new coffee equipment!
Super cute showroom in SODO with all sorts of fun coffee-making tools! Ordered online and got free shipping because I picked my stuff up on-site. Everyone was very nice and helpful!
Ground coffee. Friendly team!
Couldn’t recommend this place more!!Staff is absolutely professional, clean & VERY detail orientedCalled them for emergency yesterday for the first time & they worked with nouva simonelli directly to get parts and all installed the very next day.Mechanic was great about working around the chaos involved in a machine being down & was very friendly & helped explain problems and solutions. Will be coming back !
Solid service company and long-time members of the specialty coffee community and industry!
Got an awesome home espresso setup from Visions! Highly recommended, their service is on point.
Last laugh. We needed an espresso machine, so we tried Visions. We agreed to buy the machine and grinder, IF they could install it the following week. We had an event we committed to. The salesman said what he needed to to make the sale. The service team did pulled every trick in the book to delay the installation to the point where we had to go pick it up and install it ourselves. Because we installed it, they terminated the warranty and would not refund any money for the installation and warranty, which are both part of the final price. BUT!!!! When the salesman Brandon was loading it in my wife's car, A BIRD POOPED ON HIM AND HIS CO WORKER. Hahahahaha, totally worth it! Needless to say, We will find someone else for any further espresso needs.
Restaurantji Recommends
I picked up my Lm Linea mini from visions about a year back. Great sales team and outstanding service department, any of my coffee needs are met thanks to visions!
Was able to get my La Marzocco serviced and picked up a new Mahlkonig Grinder.
Swung by their showroom to check out some accessories for my home set up. Staff were very knowledgeable, and helped me find exactly what I was looking for. I’m excited to try out my new revolution shot glasses, and tamper! Also glad to find out I can bring my Simonelli espresso machine into their shop for repairs.
Visions has been our go to to service and replace our commercial coffee equipment for almost a decade. Wether its a routine maintenance done on-site at my roaster, or a refurbished machine to replace equipment in a pinch - The Visions team is always prompt, knowledgable and thorough. They are only a call or email away should any issues arise and are happy to walk me through any issues that may come up whether its me or my crew.Super stoked to have Visions as out go-to resource and put full trust in their extremely knowledgeable team!
I got some Revolution barista tools and a Mahlkonig X54. Great quality and they help make great coffee!