Clean, quick, and delicious. The breakfast menu is top notch.
Atmosphere: 5
Food: 5
Service: 5
Jessy
I live 2 blocks away from this wendys and after ordering my food tonight my gf and I went home and upon opening our meals discovered that my meal was wrong. I ordered a #2 and got a chicken sandwich with bacon on it. My girlfriend got a #4. My gf took them back and when she pulled up to the windows the cashier took the items from my gf and asked her what she ordered. She told them again what we ordered and when she brought it home my #2 was still wrong and very sloppily put together. There was no bacon an excess of mayo, theres not supposed to be lettuce, tomato, onions, or pickles which has me doubting i should eat it.
Food: 1
Service: 1
Rama Aziev
I do food delivery, and there's a not very competent Spanish-speaking manager there. He's biased against me, doesn't do his job 100%, and was very rude to me! He didn't give me the order once.
Atmosphere: 1
Food: 3
Service: 1
Chieh Chien
The worst franchise I’ve ever been, made a mobile order and the staff just told me he couldn’t see my order, I said I can show you the order on my phone, he then just suddenly got mad and yelled to me to cancel my order. I then proceeded to the drive through window he then just tossed the food into me and shut the window, so what the heck he said that he couldn’t find out the order?
Then complained to the corporate, they said they’ll handle that and the franchise manager will respond to me. Not only that it didn’t happen, the corporate never responded to my email since the first 2 responses
Will never find there again
Atmosphere: 1
Food: 3
Service: 1
Tony Kang
Great lunchtime place
Atmosphere: 4
Food: 4
Service: 4
Alex Schokking
I love Wendy's, I worked there in highschool and it's my go-to fast food option on road trips. My go-to order is the spicy chicken sandwich which punches well above it's weight compared to other fast food chains chicken sandwiches.
So it makes me so sad that 5 times in a row now, this location has served a terrible spicy chicken sandwich. They're always so old and dry, I'm not sure if they're leaving them too long in the hot drawer or what, but it's happened enough times now that I won't visit this location anymore.
Atmosphere: 4
Food: 2
Service: 4
Micaela urbieta
The worker Daniel at the window was really nice and provided us great service .
Atmosphere: 3
Food: 1
Service: 4
Paris LeCrypto
I Hadn’t eaten all day so stopped by Wendy’s in Ballard. I got a small fry and a water to get me by until I got home. Within 3 hours the food poisoning kicked in. 👎👎👎
Noway Getlost
Hours of operation are a lie, lobby closes very early at 10pm
Ny Davis
One of the worst Wendy’s I’ve ever been too. The staff on the night shift is horrible. You spend hours waiting for food and crappy customer service. One of the employees hung up the phone on me when I tried to see where my food was that was ordered an hour and a half ago. Will be contacting corporate because it’s an ongoing issue. If you’re going to go to a Wendy’s, don’t go to the one in Ballard
Me and my partner just moved to the area and ordered online through DoorDash we live within walking distance so we walked to go pick up our order. We walked up to the doors and realized they were locked but our order said it was completed and ready for pick up. I saw an employee in the window and showed my phone order through the glass and she pointed towards the drive thru. So we walked 10ft to the left to the drive thru window. There were no cars in the drive thru at this time. We waited until there were no cars because we didn’t want to cause any issues for drivers. When we finally got a chance to speak to someone they just said kept saying “you need a car, no, you need a car” we tried to explain that we placed it online and we live right there. The employee just shut the window on us and pointed at a sign on the window that had a QR code for online orders? We later realized the person was actually pointing to the wrong sign on their window. There was a tiny piece of paper on the drive thru window that said no walk up pick ups for the safety of the employees. I completely get that and also we had no idea that was their policy, but I don’t think it warrants slamming the window on someone and pretending like they aren’t there. The biggest thing that really sends this 1 star review is the fact that before we walked up we watched 2 other cars park in the Wendy’s parking lot and walk up to pick up their food. Again totally get that it’s a safety issue but why the attitude? Also fix your DoorDash online orders and just say you don’t do pick ups past 10pm. Because pickups aren’t just driving on DoorDash there’s a walking option too. Also Juana is the person who spoke with us and slammed the window on us multiple times, they told us they were the manager ;). They finally gave us our food after we sat outside the building for 30minutes. They said they would go make our food because it wasn’t ready, But it was ready because the receipt time was 30min earlier. Definitely won’t be back again 😂 but just wanted to share the experience to warn others.
Atmosphere: 1
Service: 1
Quincy Clark (CoonWoon)
Late night ride with the wife to get our 2 year old to go to sleep. Stopped by here to grab a late dinner on the way home. Line was long when we got there and we ordered online. So we decided to go ahead and wait. Food was OK. Wasn't the best. Meat definitely could use seasoning. But the service was amazing. Once we got to the window, was there for about a total of 2 minutes. Service was definitely a 5-star
Atmosphere: 3
Food: 3
Service: 5
Tim Blalock
If you ever wondered what it would be like to go to Antarctica np just eat in the lobby.has to be 50 degrees I was shaking like I was going through crack with draws and my whole meal was cold in a matter of minutes.dont forget your ski mask
Candas Campbell
The staff in the morning who opened the store are so sweet and friendly.
Cadey Walker
Estella and uleshi (apologies if I got her name wrong) were making fun of a customer behind us for coming back to get more food, it was honestly disheartening to hear. They shouldn’t be talking like that, especially about customers. We will not be returning.
Clean, quick, and delicious. The breakfast menu is top notch.
Atmosphere: 5
Food: 5
Service: 5
I live 2 blocks away from this wendys and after ordering my food tonight my gf and I went home and upon opening our meals discovered that my meal was wrong. I ordered a #2 and got a chicken sandwich with bacon on it. My girlfriend got a #4. My gf took them back and when she pulled up to the windows the cashier took the items from my gf and asked her what she ordered. She told them again what we ordered and when she brought it home my #2 was still wrong and very sloppily put together. There was no bacon an excess of mayo, theres not supposed to be lettuce, tomato, onions, or pickles which has me doubting i should eat it.
Food: 1
Service: 1
I do food delivery, and there's a not very competent Spanish-speaking manager there. He's biased against me, doesn't do his job 100%, and was very rude to me! He didn't give me the order once.
Atmosphere: 1
Food: 3
Service: 1
The worst franchise I’ve ever been, made a mobile order and the staff just told me he couldn’t see my order, I said I can show you the order on my phone, he then just suddenly got mad and yelled to me to cancel my order. I then proceeded to the drive through window he then just tossed the food into me and shut the window, so what the heck he said that he couldn’t find out the order?
Then complained to the corporate, they said they’ll handle that and the franchise manager will respond to me. Not only that it didn’t happen, the corporate never responded to my email since the first 2 responses
Will never find there again
Atmosphere: 1
Food: 3
Service: 1
Great lunchtime place
Atmosphere: 4
Food: 4
Service: 4
I love Wendy's, I worked there in highschool and it's my go-to fast food option on road trips. My go-to order is the spicy chicken sandwich which punches well above it's weight compared to other fast food chains chicken sandwiches.
So it makes me so sad that 5 times in a row now, this location has served a terrible spicy chicken sandwich. They're always so old and dry, I'm not sure if they're leaving them too long in the hot drawer or what, but it's happened enough times now that I won't visit this location anymore.
Atmosphere: 4
Food: 2
Service: 4
The worker Daniel at the window was really nice and provided us great service .
Atmosphere: 3
Food: 1
Service: 4
I Hadn’t eaten all day so stopped by Wendy’s in Ballard. I got a small fry and a water to get me by until I got home. Within 3 hours the food poisoning kicked in. 👎👎👎
Hours of operation are a lie, lobby closes very early at 10pm
One of the worst Wendy’s I’ve ever been too. The staff on the night shift is horrible. You spend hours waiting for food and crappy customer service. One of the employees hung up the phone on me when I tried to see where my food was that was ordered an hour and a half ago. Will be contacting corporate because it’s an ongoing issue. If you’re going to go to a Wendy’s, don’t go to the one in Ballard
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Me and my partner just moved to the area and ordered online through DoorDash we live within walking distance so we walked to go pick up our order. We walked up to the doors and realized they were locked but our order said it was completed and ready for pick up. I saw an employee in the window and showed my phone order through the glass and she pointed towards the drive thru. So we walked 10ft to the left to the drive thru window. There were no cars in the drive thru at this time. We waited until there were no cars because we didn’t want to cause any issues for drivers. When we finally got a chance to speak to someone they just said kept saying “you need a car, no, you need a car” we tried to explain that we placed it online and we live right there. The employee just shut the window on us and pointed at a sign on the window that had a QR code for online orders? We later realized the person was actually pointing to the wrong sign on their window. There was a tiny piece of paper on the drive thru window that said no walk up pick ups for the safety of the employees. I completely get that and also we had no idea that was their policy, but I don’t think it warrants slamming the window on someone and pretending like they aren’t there. The biggest thing that really sends this 1 star review is the fact that before we walked up we watched 2 other cars park in the Wendy’s parking lot and walk up to pick up their food. Again totally get that it’s a safety issue but why the attitude? Also fix your DoorDash online orders and just say you don’t do pick ups past 10pm. Because pickups aren’t just driving on DoorDash there’s a walking option too. Also Juana is the person who spoke with us and slammed the window on us multiple times, they told us they were the manager ;). They finally gave us our food after we sat outside the building for 30minutes. They said they would go make our food because it wasn’t ready, But it was ready because the receipt time was 30min earlier. Definitely won’t be back again 😂 but just wanted to share the experience to warn others.
Atmosphere: 1
Service: 1
Late night ride with the wife to get our 2 year old to go to sleep. Stopped by here to grab a late dinner on the way home. Line was long when we got there and we ordered online. So we decided to go ahead and wait. Food was OK. Wasn't the best. Meat definitely could use seasoning. But the service was amazing. Once we got to the window, was there for about a total of 2 minutes. Service was definitely a 5-star
Atmosphere: 3
Food: 3
Service: 5
If you ever wondered what it would be like to go to Antarctica np just eat in the lobby.has to be 50 degrees I was shaking like I was going through crack with draws and my whole meal was cold in a matter of minutes.dont forget your ski mask
The staff in the morning who opened the store are so sweet and friendly.
Estella and uleshi (apologies if I got her name wrong) were making fun of a customer behind us for coming back to get more food, it was honestly disheartening to hear. They shouldn’t be talking like that, especially about customers. We will not be returning.
Atmosphere: 1
Food: 3
Service: 1
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