Black straw tea bar & kitchen

Terrible customer service. We made an order to go,get home the almond chicken had zero almonds and no gravy…. Just chicken! My husband goes back down to the restaurant and tells them and the gal said there was nothing she could do because he could be lying!! lol why would he drive all the way back down to complain! She said she didn’t believe him and that he should have brought the entire food order back to the restaurant to prove it. After spend $80+ tip on our order we will never be back and we will let everyone we know not to spend money there…. Such a shame for gravy!! Horrible customer service.

⸻ We were looking for Chinese food and stumbled upon this hidden gem. I had one of the best teas I’ve ever tasted, and the food was absolutely outstanding—flavorful, fresh, and beautifully presented. The service was excellent, warm, and attentive throughout the visit. At first, the prices seemed a bit high, but once the dishes arrived, it was clear they were well worth it—generous portions that easily covered more than two meals. I’ll definitely be returning. My only wish is that it were closer to home!

Eggs Rolls are Fire! Orange chicken n Kong pao were delicious best chines restaurant I’ve been to in Spokane thank you guys

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orange Chicken, Egg Roll, Kung Pao Chicken

Ordered almond chicken, egg too young, Szechuan beef and it was delicious. Not at all greasy or over salted. I would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

We ordered some popcorn chicken for the kids and they were over cooked. A combo fried rice dish that made everyone's stomach hurt when we got home. The sweet and sour pork was more like a veggie dish. Service was terrible and it wasn't very busy inside. I don't get why there is an auto gratuity when we had 4 adults and 2 toddlers. They didn't deserve the auto grat for the service and food that tastes like panda express. Won't be coming here. There is not any decent asian food in spokane. Would not recommend this place to anyone.

Atmosphere: 3

Food: 2

Service: 1

One of Spokanes best kept secrets! Excellent egg foo young and serving sizes.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Egg Foo Young, Combination Fried Rice

Pretty good food. Good service.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Orange Chicken, TSO Chicken, Egg Roll, Honey Walnut Shrimp, Egg Drop Soup

Takeout order was all very good. Large portions make it worth the price point. Will be going back. L to R; honey walnut shrimp, combo fried rice, tangerine beef, combo chow mein, Szechuan chicken.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Tangerine Beef, Honey Walnut Shrimp, Combination Fried Rice, Szechuan Chicken

Best boba in Spokane, make it fast and it’s delicious every single time. The staff is also very nice! Been coming here for such a long time!

Atmosphere: 5

Food: 5

Service: 5

I ordered the vegetable tofu. It was bland and unoriginal. It came with a side of rice, which was dry and crunchy as if eating sand in the desert. I tried to fix it with some soy sauce, but that didn't help in the least. It also, came with
some "egg" flower soup which had no egg and had so much starch in it, I might as well be eating a thin jell-o. Really!? I mean, I wasn't expecting anything other than cheap Chinese/American food, but do better. This was awful. I won't be ordering again.

Atmosphere: 3

Food: 1

Service: 3

Portions were huge. Service was fast. Prices were decent for what you get. Wait time was non existent. Definitely coming back!

Atmosphere: 5

Food: 5

Service: 5

First time in. It was great. Good food. Large portions.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: TSO Chicken, Combo Fried Rice, Egg Drop Soup

Been meaning to stop in for a while and will definitely be back. We shared the Tso's Chicken and Combination Fried Rice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: TSO Chicken, Combination Fried Rice, Egg Drop Soup

Best chinese food in the valley i think. Not great on value though. Pretty spendy.

Atmosphere: 2

Food: 3

Service: 3

We were able to seat ourselves. The service was quick, friendly, and delightful. The ambience was calm and relaxing. The food was flavorful. The vegetable fried rice was cooked perfectly (it WAS’NT soggy, dry/hard, nor greasy). The sweet and sour chicken was delightful (a little bit more breading than expected but completely manageable) and the white rice was sticky and fresh. The mango passion fruit tea is great one to try! Overall great experience and will be returning soon!

Atmosphere: 5

Food: 5

Service: 5