Panda Express
9119 E Montgomery Ave, Spokane
(509) 928-3661
Recent Reviews
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Always clean. SUPER nice employees. Plenty of food for the money and always fresh.
Atmosphere: 5
Food: 5
Service: 5
This whole paying for plastic bag things is getting so out of hand. Last time I ordered a while back take out I was given my food in a plastic bag to carry all my food out of the car. This time I had ordered food same exact way refuse to give me a plastic bag to carry my food out because they wanted to charge me eight cents for a bag. You would assume that ordering online you would get a bag just to carry your food.
Would have to say excellent customer service. Went in at a busy hour so my order got confused with someone else's order. I came back 2 days later with the receipt and they made the order correct. I would have to say this is a place where you can guarantee quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate, Fried Rice, Chow Mein
Worst experience ever. I ordered online they tell me to come pick it up I get to the window they tell me it's not ready I have to come inside I will not be back to that place ever when I got inside the rude girl from the window laughed about me having to come inside to get my food and another employee called me an ass. The food is not that great for them to have that much attitude. Do not go to the one on Montgomery and Argonne. Go anywhere else. McDonald's down the street is better than that place. Way better service.
Atmosphere: 1
Food: 1
Service: 1
They got my order wrong and they over cooked it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fortune Cookie, Build Your Own Bigger Plate - 1 Full Side, Plate, Fanta Orange, Powerade Mountain Berry Blast, Orange Chicken Cub Meal, Chow Mein with Orange Chicken, Honey Walnut Shrimp, Bowl, Chow Mein, Bigger Plate
Worst customer service ever
Food was fresh and was very impressed with how clean it was
Atmosphere: 5
Food: 5
Service: 5
Food was fresh and was very impressed with how clean it was
Atmosphere: 5
Food: 5
Service: 5
Went to grab some quick food with the kiddos and was treated like I stole from them. I ordered online, came to pick up my order and the girl tells me it’s not ready and to drive around and get back into the drive thru line or walk inside. I told her I have kids in the car and it’s pouring so I’ll just drive back thro the drive thru line. Come around and tell them I have an online order and she tells me to pull around. I pull up to the window and a nasty little white girl comes popping out, saying “your order isn’t ready. We won’t make it for another 15 minutes.” I’m like what in the world the other gal just told me to come around and it should be ready. She then proceeds to tell me there is 2 more people in front of me so there is no way it would be ready. I’m so confused because I’m litterally the only one in line and it’s a fast food restaurant for crying out loud. You can just plate the food and hand it to me but no she would rather make up a story. I then proceed to ask if I can cancel my online order and just order at the drive thru window and she goes, “you will still have to wait the same amount of time”. At this point I’m so confused because don’t you get your food as soon as your order? This isn’t a Michelin star restaurant, it’s literally fast food. I told her, “don’t worry, just cancel my order.” She says, “you can do that yourself thro the appt.” I pull around to park to cancel my order and I get a text that my order is ready…. So now I can’t cancel it even tho she said to just cancel it. I drive around again and the gentleman was kind and handed me my order. Get home and it’s not even the correct order. Got walnut shrimp and paid extra for it and the sticker says walnut shrimp but they put some chicken in there instead. Just all around frustrating. You guys advertise to use the app and when someone does you guys act like you can’t help them. It’s freaking fast food!!!!! Plate the food instead of standing there arguing that you can’t serve me food that I already paid for.
Atmosphere: 1
Food: 1
Service: 1
Food is always hot and fresh ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate, Honey Walnut Shrimp, Fried Rice, Chow Mein
Restaurantji Recommends
Service was friendly but is there a chance the "Orange" chicken can taste like ORANGE?
One of my favorite Door Dash favorites. Order is always correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate, Beijing Beef, Broccoli Beef, Bowl, Chow Mein
$8 for a small portion of shrimp $2 less my whole two entree meal You guys are stealing people's money
Never any beef in the BEEF & broccoli entree. Like literally why make it if theres going to be 4 specs, its not even real big chunks either! Literally its as big as the walnut in the shrimp. Take it off the menu or teach someone to MAKE IT RIGHT. Do better.
Always love panda, but like... I know i should get my veggies but this broccoli beef might as well been labeled broccoli with taste of beef. Check your portions what you are actually scooping please, or at least go in and ignore the drive thru so you can call it out when they are putting your order together this is just sad.
Atmosphere: 3
Food: 2
Service: 2
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