Never ordering Pizza Hut again this isn’t even the first time it’s happend to me as well they ended up giving the order to door dash when I ordered from their personal app that’s not to bad just have to wait an hour later for my order but on top of that they give me the wrong order as well
Service: 1
ElusiveGaming HD
Horrible service. Too busy messing around talking and laughing in the back while I waited an additional 30 minutes for my food and another customer wasn't even helped until they finally noticed. And then my whole pizza proceeded to be made wrong so idk what managers you put in that store but the people you guys hired for this shift is a joke
Atmosphere: 1
Food: 2
Service: 1
Stanley Smith
Literally just waited 10 minutes standing at the front counter for my pizza that was ready and waiting just because not one employee even looked that direction. Zero awareness. They weren't even busy. Would've taken two seconds to greet and hand me the pizza. Literally the worst
Luz Garcia
I wish i could do negative stars. I had an order on 3/15/25 my order took over an hr to arrive. When i called to ask about my order she told me she didn’t have any delivery drivers & was using doordash and couldn’t do anything about how long its been and hangs up on me. I called again and asked why she hung up on me when she didn’t even bother to ask my order number or have some type of concern that my order has taken over an hr and it still says they are waiting on my order, she hung up on me again. So i called again and asked for her name and managers name and she said she was the manager and she couldn’t give me that information i also asked for a refund and to cancel the order because at this point we are all tired of waiting for a pizza that’s supposed to been here. She hung up on me for the 3rd time. ! SO PLEASE i hope you hold this so called “ manager “ accountable for her unprofessional character. She had the option to make things right but instead proceeded to be rude and wouldn’t give me her name or managers information pizza came late and cold!!! :( so disappointing
Sinead Ambro
Ordered 2 my hut boxes with buffalo wings, they were so cold and dried up, and definitely were honey bbq. Stuff happens i get it but when I called the worker and said she just made those and they are definitely Buffalo. Kind of irritating really… because I paid 30 for to small hut boxes and tip well just to hear that I’m mistaken. Well don’t get wings at a pizza place unless it’s papa John’s I guess.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Mercer Ward
This pizza was horrible! The crust was nasty and like it hadn’t been properly proofed. It was greasy and flavorless. We were given cup pepperoni instead of regular. Wow! Super dissatisfied.
Atmosphere: 5
Food: 1
Service: 5
Anastasiia Varnavska
I ordered a large pizza of medium thickness with ham, mushrooms and olives. Then I ordered another small one for my child. While we were waiting, we decided to try the pizza, but unfortunately there was no ham in it. But the dough tasted normal. I reported this and they remade the pizza for me without any problems. And they gave me another pie. I thought what a good service until I got home. I gave this pizza to my family and it was terrible. It was just dough spread with filling. The dough is thick, and almost no filling. It was completely tasteless. The dough was very greasy, too. Everyone refused to eat it, and I was very upset. I am adding a photo of how the pizza looked when you eat it.
Atmosphere: 1
Food: 1
Service: 1
Brandon Babinski
Missy was able to take care of my needs, I had some issues with the website and she helped out. Love the food and the service. Please keep her around!!!
Atmosphere: 5
Food: 5
Service: 5
Desiree Williams
Not worth the price tag!! Quality, consistency, and taste has gone severely downhill since the new manager took over. Pizzas appear overcooked, dough tastes stale like it's old dough. Toppings seem mushy yet overcooked and burnt. Employees seem less happy to be there. Seems like the focus has drifted away from the excellent quality and customer service of the previous store manager.
Extremely unappreciative delivery drivers. I tip between 5 and $8 per order. Third driver in a row that just handed me my stuff and said have a good night and walked off. Seriously thinking about not tipping anymore. Pizza is usually on point though!
Atmosphere: 3
Food: 5
Service: 2
Kathy Straight
Great attitude with a smile enjoyed very much
Atmosphere: 5
Food: 5
Service: 5
Sonya Davidson
The pizzas themselves always taste good however lately the toppings are becoming less and less and the most recent order I walked in for a carryout and the guy in the back was handling the veggies with bare hands, No gloves. That should be on the top priorities of what Not to do when working around food even if it's going to be cooked.
Atmosphere: 4
Food: 3
Service: 5
lisa eaton
Pizza and cheesy bread sticks had VERY LITTLE cheese. Pizza had VERY LITTLE meat! VERY expensive and unacceptable!
Food: 1
Service: 2
Thomas Wear
I added an 18% tip when I placed the order bringing the total to $110.00 plus. The driver showed up with my food but would not let me see the receipt I was supposed to sign. I found out why afterward when my bank texted me the charge. Your driver added another 22 dollars for a total tip of over 60% on my $83 order. I was pissed. I called the store and politely asked to speak to a manager. The manager asked my address and when I told him he put me on hold and never returned. After 20 minutes I hunh\g up. I am doing a chargeback on the payment. If pizza hut goes after me for the charge I will counter sue for whatever amount my lawyer thinks she can get me. This is stealing from your customers
Amazing! Ellie, you rock!
Atmosphere: 5
Food: 5
Service: 5
Never ordering Pizza Hut again this isn’t even the first time it’s happend to me as well they ended up giving the order to door dash when I ordered from their personal app that’s not to bad just have to wait an hour later for my order but on top of that they give me the wrong order as well
Service: 1
Horrible service. Too busy messing around talking and laughing in the back while I waited an additional 30 minutes for my food and another customer wasn't even helped until they finally noticed. And then my whole pizza proceeded to be made wrong so idk what managers you put in that store but the people you guys hired for this shift is a joke
Atmosphere: 1
Food: 2
Service: 1
Literally just waited 10 minutes standing at the front counter for my pizza that was ready and waiting just because not one employee even looked that direction. Zero awareness. They weren't even busy. Would've taken two seconds to greet and hand me the pizza. Literally the worst
I wish i could do negative stars. I had an order on 3/15/25 my order took over an hr to arrive. When i called to ask about my order she told me she didn’t have any delivery drivers & was using doordash and couldn’t do anything about how long its been and hangs up on me. I called again and asked why she hung up on me when she didn’t even bother to ask my order number or have some type of concern that my order has taken over an hr and it still says they are waiting on my order, she hung up on me again. So i called again and asked for her name and managers name and she said she was the manager and she couldn’t give me that information i also asked for a refund and to cancel the order because at this point we are all tired of waiting for a pizza that’s supposed to been here. She hung up on me for the 3rd time. ! SO PLEASE i hope you hold this so called “ manager “ accountable for her unprofessional character. She had the option to make things right but instead proceeded to be rude and wouldn’t give me her name or managers information pizza came late and cold!!! :( so disappointing
Ordered 2 my hut boxes with buffalo wings, they were so cold and dried up, and definitely were honey bbq. Stuff happens i get it but when I called the worker and said she just made those and they are definitely Buffalo. Kind of irritating really… because I paid 30 for to small hut boxes and tip well just to hear that I’m mistaken. Well don’t get wings at a pizza place unless it’s papa John’s I guess.
Atmosphere: 1
Food: 1
Service: 1
This pizza was horrible! The crust was nasty and like it hadn’t been properly proofed. It was greasy and flavorless. We were given cup pepperoni instead of regular. Wow! Super dissatisfied.
Atmosphere: 5
Food: 1
Service: 5
I ordered a large pizza of medium thickness with ham, mushrooms and olives. Then I ordered another small one for my child. While we were waiting, we decided to try the pizza, but unfortunately there was no ham in it.
But the dough tasted normal. I reported this and they remade the pizza for me without any problems. And they gave me another pie.
I thought what a good service until I got home. I gave this pizza to my family and it was terrible. It was just dough spread with filling. The dough is thick, and almost no filling. It was completely tasteless. The dough was very greasy, too. Everyone refused to eat it, and I was very upset.
I am adding a photo of how the pizza looked when you eat it.
Atmosphere: 1
Food: 1
Service: 1
Missy was able to take care of my needs, I had some issues with the website and she helped out. Love the food and the service. Please keep her around!!!
Atmosphere: 5
Food: 5
Service: 5
Not worth the price tag!! Quality, consistency, and taste has gone severely downhill since the new manager took over. Pizzas appear overcooked, dough tastes stale like it's old dough. Toppings seem mushy yet overcooked and burnt. Employees seem less happy to be there. Seems like the focus has drifted away from the excellent quality and customer service of the previous store manager.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Extremely unappreciative delivery drivers. I tip between 5 and $8 per order. Third driver in a row that just handed me my stuff and said have a good night and walked off. Seriously thinking about not tipping anymore. Pizza is usually on point though!
Atmosphere: 3
Food: 5
Service: 2
Great attitude with a smile enjoyed very much
Atmosphere: 5
Food: 5
Service: 5
The pizzas themselves always taste good however lately the toppings are becoming less and less and the most recent order I walked in for a carryout and the guy in the back was handling the veggies with bare hands, No gloves. That should be on the top priorities of what Not to do when working around food even if it's going to be cooked.
Atmosphere: 4
Food: 3
Service: 5
Pizza and cheesy bread sticks had VERY LITTLE cheese. Pizza had VERY LITTLE meat! VERY expensive and unacceptable!
Food: 1
Service: 2
I added an 18% tip when I placed the order bringing the total to $110.00 plus. The driver showed up with my food but would not let me see the receipt I was supposed to sign. I found out why afterward when my bank texted me the charge. Your driver added another 22 dollars for a total tip of over 60% on my $83 order. I was pissed. I called the store and politely asked to speak to a manager. The manager asked my address and when I told him he put me on hold and never returned. After 20 minutes I hunh\g up. I am doing a chargeback on the payment. If pizza hut goes after me for the charge I will counter sue for whatever amount my lawyer thinks she can get me. This is stealing from your customers
Atmosphere: 1
Food: 2
Service: 1
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