The Perk
15918 E Sprague Ave, Spokane Valley
(509) 991-9727
Recent Reviews
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Staff are friendly and helpful. Every drink I've tried has been good. Sometimes there's a little bit of a wait. But you know the saying, good things come to those who wait
Atmosphere: 5
Food: 5
Service: 5
I really wanted to love this place. I’ve been a regular customer at Perk for quite a while now, and when the drinks are made right, they’re excellent — especially the peanut butter and chocolate blended drink, which is my go-to. But the problem is consistency, or rather, the lack of it. One barista in particular, (Gracie) never seems to make the drink correctly — the flavor’s off, the texture is wrong, and it’s clearly not the same quality I get from other staff. I’ve tried to politely bring this up, but instead of addressing the issue, I feel like I’ve been treated as the problem for simply speaking up. That’s not how customer service should work. When I’m paying good money for something I enjoy, I shouldn’t have to gamble on who’s making it or brace myself for pushback when I ask for it to be done right. I’m not looking to cause drama — I just want the drink I’ve always ordered to be made the way it’s supposed to be. Until the consistency improves — and the management shows they care more about getting it right than defending poor service — I won’t be going out of my way to come back.
I really wanted to love this place. I’ve been a regular customer at Perk for quite a while now, and when the drinks are made right, they’re excellent — especially the peanut butter and chocolate blended drink, which is my go-to.
But the problem is consistency, or rather, the lack of it. One barista in particular, (Gracie) never seems to make the drink correctly — the flavor’s off, the texture is wrong, and it’s clearly not the same quality I get from other staff. I’ve tried to politely bring this up, but instead of addressing the issue, I feel like I’ve been treated as the problem for simply speaking up. That’s not how customer service should work.
When I’m paying good money for something I enjoy, I shouldn’t have to gamble on who’s making it or brace myself for pushback when I ask for it to be done right. I’m not looking to cause drama — I just want the drink I’ve always ordered to be made the way it’s supposed to be.
Until the consistency improves — and the management shows they care more about getting it right than defending poor service — I won’t be going out of my way to come back.
Atmosphere: 1
Food: 1
Service: 1
Delicious coffee! Great service
Food: 5
Service: 5
Great coffee, great price, but they really should consider prioritizing efficiency a little bit more. While it’s nice to have a good conversation, it’s about a 20 min wait for a 2-car line which is unreasonable. do not come here if you’re on your way to work, you will definitely be late!!
Atmosphere: 5
Food: 5
Service: 3
Few places today have a genuine staff but that’s not the case with this establishment. When receiving my drink today 3/11/25 I had the opportunity to speak with the owner he shared with me a brief story about his wife. His gentle compassion was clear and the world needs more places like perk. Places where you feel like the people helping us with things we take for granted on a daily basis have real spirit behind what they do. I can tell he loves and has a deep care for his business and I applaud that. Coffee with substance Thats all I can say!!!
Best coffee In town, with a friendly staff !
Got a couple Granitas and they were delicious, and had great texture!
Best coffee stand around! All the girls are SO nice and SO sweet. they always remember my name and order. The best way to start my day without a doubt. <3 luv themmm
Atmosphere: 5
Food: 5
Service: 5
Stop in this morning for a second time because they have excellent coffee and are super friendly! Definitely a favorite stop now.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Whomever was working at 9AM March 23rd. Just made me the best shots I've had here at The Perk. When I told them that they told me they dialed the machine in really well this morning!Everyone should do this! It was incredible!Thank you
Atmosphere: 5
Food: 5
Service: 5
The girls there are the sweetest. They make you feel like family. And they make my drink perfect every time!
Atmosphere: 5
Service: 5
Great coffee, nice workers! They accept personal cups.They do not have a double punch day.They serve Thomas Hammer Coffee
Atmosphere: 5
Food: 5
Service: 5
Amazing staff. Always friendly and always gives the best drinks out there. I have also asked a couple of staff what their favorite drink is and I ordered it. The smile they give makes you smile. 100000/10 love this coffee shop
Perk Chiller is my go to! Always delicious! ?
Atmosphere: 5
Food: 5
Service: 5
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