Jersey Mike's Subs in Spokane

“On 1/22, I placed an online order at about 6:45 pm and when I got home, I found it was made incorrectly.Frustrated, I called the store and they offered to re-make it for me. I had to drive all the way back (about 7 or 8 miles). They did remake it and I got home and it was delicious.First and most importantly, I’d like to commend the young man with curly reddish hair working on his ability to handle conflict resolution. He apologized and offered a solution immediately. That’s a good employee and he should be recognized for his professionalism.Second, whoever is making the online orders really, really, really needs to read all of the customization on the order. I can’t express how frustrating it is to order something a certain way and have it be completely inedible (mayo when I requested no mayo) once I got home and saw it.So overall not the best experience, but, as someone who worked at a famous yellow and green sandwich shop for many years in its heyday and really likes Jersey Mike’s, it was nice to see the young man working use the opportunity to flex his ability to solve problems to the customer’s satisfaction in a way that was quick, efficient, and professional.“

“I don’t know who made our sandwich today, but it was above and beyond our expectations! So delicious, we truly appreciate the effort. You can always tell when food is “slapped together”, this was not it. Even during lunch hours when I’m sure ya’ll are busy, we could tell this sandwich was made with care. Keep up the good work!“

“They're alright but I wish there were more toppings or sauces I could add. And be careful with the "juice" they kind of go over the top with it. However I love their pickles, they're a thousand times better than Subways. I'm also looking forward to trying the Italian subs. I've only had the club sub. Which goes really well with yellow or honey mustard.

Parking: The parking lot is kind of crowded from all the businesses surrounding it.“