Charleys Cheesesteaks
4502 S Steele St, Tacoma
(833) 230-2930
Recent Reviews
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Food was absolutely delicious! Really patient, attentive, clean
I've tried a few of their sandwiches and they have all been very good. Hot, fresh, and tasty every time. So much better than Subway; try them out and see for yourself. This one is located inside the food court at a mall so the atmosphere is severely lacking. It's just a table (that is sometimes clean) and a chair with nothing to let you know where you are. The food is always prepared quickly and looks as good as it tastes.
They need to really work on a lot of stuff. The staff was nice but it took almost 30 min to get my food. If they were understaffed it would be one thing but they had one the workers standing in the crowd giving out samples. If you have so many orders the screen doesn’t even show them all, you don’t need a worker offering samples. Idk what seasoning they had in their shaker but it was some sub par seasoning to the regular one Charley’s has. Their soda machine is also sub par
I went to go eat there today and watched the person on the grill drop the spatula on the ground, kick it, and then pick it up and use it to keep cooking. Definitely won’t be eating there again
If ya know, u know...try em out if you haven't yet. I recommend the chicken philly
Beware! It’s the second times it’s happened also. You get double charged even though the first charge says it’s successful. Seems like a scam. Pay with cash don’t use your debit/credit cards. We never got our refund even though we followed all the steps. We won’t be eating here anymore.
Soggy sandwiches completely disgusting. I won't ever go here again YIKES that was gross.
The worst place I’ve been, I’ve been waiting for the order for more than 40 minutes! Horror
Unfortunately I have to leave a bad review for an experience I had today, I work at the mall and placed an order for chicken tenders and waited for the entirety of my 30 minute break for them and when I realized my time was up I approached an employee to let them know to give the order to someone else so the food didn’t go to waste. I understand being busy and stressed but the employee I spoke to snapped at me saying they didn’t do refunds before I could finish my sentence, I didn’t want to create more stress but at the same time it was a very long wait for one order of chicken tenders and fries.
Completely wasted money here. Ordered food Togo and ended up with plain, undercooked wings. I was supposed to get 30 but I got 10. They were supposed to have sauce but they didn't have sauce. The fries were soggy, cold, and gross. I didn't even get to try the philly I was excited for. How is this place even a business if they don't give the customer their food...or even cook their food?! Someone could have gotten really sick from the chicken! You people are absolutely horrible! People, please do not eat here. I rarely review, I just wanted to warn everyone about my experience.
Food: 1
Service: 1
Restaurantji Recommends
my guy, how are you gonna put lettuce and tomato on a freakin philly. thats just nasty. if you order from this place, you deserve exactly what you gonna get. especially when you have some boooomb real phillysteaks barely five minutes away. wild
Great place. Carrington p.
Atmosphere: 5
Food: 5
Service: 5
Messed orders over and over agin and didn’t refund customers terrible customer service I’ve seen
Atmosphere: 1
Food: 1
Service: 1
Took 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 sandwiches; the Cheesesteak & the California Chicken and can honestly say they were some of the most bland, flavorless sandwiches I ever had. Extremely disappointed. Will not order again (this is the location for Uber Eats).
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chicken California, Philly Cheesesteak
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