Amazing staff!! Everyone is so nice and they never disappoint when I ask for extra pickles ;3 I highly recommend their mozz sticks and chicken California!
Atmosphere: 5
Food: 5
Service: 5
Melody lush
Love it
Atmosphere: 5
Food: 5
Service: 5
Patricia Lora
Good customer service love the food clean love it. I was with my entire family here. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Bearted Lolo
I love this place Hugo is such a cutie and gives the best costumer serviceee
Atmosphere: 5
Food: 5
Service: 5
Sierra Popp
I got charged twice, was told it would be back on my card by the end of the day, it was not put back. Corporate was wonderful and easy to work with though. Also the boneless wings were hard and didn't seem very fresh
Atmosphere: 3
Food: 3
Service: 1
Trevor Lund
Thanks for the food amazing customer service :)
Atmosphere: 5
Food: 5
Service: 5
Alex
It is perfectly amazing and the foods is delicious
Atmosphere: 5
Food: 5
Service: 5
Do Better
No need for word but your sandwich isn't worth 10 to 15 dollars . The lemonade is the only thing worth it .
Atmosphere: 1
Food: 1
Alexander Gellerson
Charleys does have the best cheesesteaks,and staff
Atmosphere: 5
Food: 5
Service: 5
Avery Bradby
Food was good employees were quick and service was great chris and Josh are the best
I believe this will be our last time eating at Charley's. The food isn't good enough for the prices. Wife ordered the old school cheese steak and there was hardly any steak and I ordered lemon pepper wing combo and I honestly think we could of made better at home.
Atmosphere: 2
Food: 2
Service: 4
Parish Adonis
the food was really great Destiny was a pleasant cashier. I recommend the chicken teriyaki its life changing
Atmosphere: 5
Food: 5
Service: 5
Benjamin Suapaia
i ordered a 10 piece and they only gave me 9 pieces
Atmosphere: 3
Food: 3
Service: 3
Jesse Thompson
The prime bbq jalapeno is deliscious.
Atmosphere: 4
Food: 5
Service: 4
Leyah Jackson
Daughter ordered at kiosk and it took her money from Apple Pay yet store said order did not go thru. Store refused to assist - and unhelpful. Manager wasn’t willing to help. I Called customer service and they said then have to submit a ticket and see if it will be approved for reimbursement. No way to get ahold Of anybody directly at store to assist. Customer service said that all feedback is positive to them which I find very rude in this scenario as this is terrible customer service. They said the kiosk does this often and they aren’t sure why yet when going in to mall and speaking to manager about this incident they stated that if your paying with Apple Pay and cash also you have to pay cash first then Apple pay or it will do this do this do to glitch in their system. Curious ….Is this a scam to take more money from customers? then not give them what they ordered? I’am very shocked by this behavior . Any other restaurant would have made this right ASAP. Tacoma Washington - Tacoma mall
The Manager took care of us in the end but we had to drive all the way there and contact customer service 2 times . If was a lot of work to get the food we paid for originally 3 hrs prior. 😭 😞
Amazing staff!! Everyone is so nice and they never disappoint when I ask for extra pickles ;3 I highly recommend their mozz sticks and chicken California!
Atmosphere: 5
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
Good customer service love the food clean love it. I was with my entire family here. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I love this place Hugo is such a cutie and gives the best costumer serviceee
Atmosphere: 5
Food: 5
Service: 5
I got charged twice, was told it would be back on my card by the end of the day, it was not put back. Corporate was wonderful and easy to work with though. Also the boneless wings were hard and didn't seem very fresh
Atmosphere: 3
Food: 3
Service: 1
Thanks for the food amazing customer service :)
Atmosphere: 5
Food: 5
Service: 5
It is perfectly amazing and the foods is delicious
Atmosphere: 5
Food: 5
Service: 5
No need for word but your sandwich isn't worth 10 to 15 dollars . The lemonade is the only thing worth it .
Atmosphere: 1
Food: 1
Charleys does have the best cheesesteaks,and staff
Atmosphere: 5
Food: 5
Service: 5
Food was good employees were quick and service was great chris and Josh are the best
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I believe this will be our last time eating at Charley's. The food isn't good enough for the prices. Wife ordered the old school cheese steak and there was hardly any steak and I ordered lemon pepper wing combo and I honestly think we could of made better at home.
Atmosphere: 2
Food: 2
Service: 4
the food was really great Destiny was a pleasant cashier. I recommend the chicken teriyaki its life changing
Atmosphere: 5
Food: 5
Service: 5
i ordered a 10 piece and they only gave me 9 pieces
Atmosphere: 3
Food: 3
Service: 3
The prime bbq jalapeno is deliscious.
Atmosphere: 4
Food: 5
Service: 4
Daughter ordered at kiosk and it took her money from Apple Pay yet store said order did not go thru. Store refused to assist - and unhelpful. Manager wasn’t willing to help. I Called customer service and they said then have to submit a ticket and see if it will be approved for reimbursement. No way to get ahold Of anybody directly at store to assist. Customer service said that all feedback is positive to them which I find very rude in this scenario as this is terrible customer service. They said the kiosk does this often and they aren’t sure why yet when going in to mall and speaking to manager about this incident they stated that if your paying with Apple Pay and cash also you have to pay cash first then Apple pay or it will do this do this do to glitch in their system. Curious ….Is this a scam to take more money from customers? then not give them what they ordered? I’am very shocked by this behavior . Any other restaurant would have made this right ASAP. Tacoma Washington - Tacoma mall
The Manager took care of us in the end but we had to drive all the way there and contact customer service 2 times . If was a lot of work to get the food we paid for originally 3 hrs prior. 😭 😞
Service: 1
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