Poor customer service. Dining room locked and closed at 6:50am this morning. Sign says open at 6am. Lady inside just sat there and shook her head.
Atmosphere: 1
Service: 1
Jared Markell
Be warned they don't have soap in bathrooms. Which means the kitchen staff also doesn't.
Atmosphere: 3
Food: 3
Service: 3
Randy Clark
They seem to have a lot of people that don't know what they're doing and don't show up for work short staffed also.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Jumbo Jack
Tiffy B
We stopped here to take advantage of their Sourdough Jack double meals (using a coupon). Typically, we enjoy their food here however, not so much on this visit. The soda had a funny taste to it, which had us wondering if their machines were clean. The burgers had barely been toasted, which is how they typically are served. The fries had many overcooked & multiple tiny burned pieces included. Prob from serving us from the end of their batch. Unsure that this location would be a place we'd visit again.
Food: 3
Service: 4
Recommended dishes: Jumbo Jack
Giovianna Zamora
Came in and waited for almost 20 minutes for them to just take my order, food took forever to come out.
Atmosphere: 1
Food: 3
Service: 1
Christina
This place just needs to close they are never open when they say they are and they are rude all the time. Just close that the rest of them it would be better off
Atmosphere: 1
Food: 1
Service: 1
Emily Niemann
They were open with limited items during a windstorm. I appreciated the warm meal and kindness they really lifted my spirit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Cheeseburger
Chrissy Johnson
Expensive. Of the 3 things we ordered 2 we're not available so ordered something else and got wrong size drink. disappointed. Lady in drive thru has waaay too much power.
Atmosphere: 2
Food: 4
Service: 2
Stephen Mccaffrey
It was good. No complaints. Wat more can I say.
Atmosphere: 5
Food: 5
Service: 5
Amanda Rodda
$4.40 for a soda with a BAD syrup mix. No diet drinks in the dining room, so I had to wait for the woefully understaffed cashier to come back and help me. I keep trying to give this one another chance, but no way after this
Terrible. We have meat restrictions for religious reasons. Asked if the egg rolls had no meat, they said yes, got suspicious, then googled it and it had pork.
Food: 4
Service: 1
Bemo A
This place ran out of chicken and we couldn’t use a coupon
Atmosphere: 2
Food: 2
Service: 1
Josiah Martin
Cam in tonight and ordered the family meal and let me tell you, Whoever was working drive thru on dec 6 @9:30 pm NEEDS A RAISE!!! He was very kind and welcoming and just overall we had a great experience and my food was very fresh!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack
Yomama Who
This location is never open when its supposed to be. Random times they put a cone or pallet in the drive thru and you can see employees inside but they dont serve anyone. Talk about milking the clock.
Poor customer service. Dining room locked and closed at 6:50am this morning. Sign says open at 6am. Lady inside just sat there and shook her head.
Atmosphere: 1
Service: 1
Be warned they don't have soap in bathrooms. Which means the kitchen staff also doesn't.
Atmosphere: 3
Food: 3
Service: 3
They seem to have a lot of people that don't know what they're doing and don't show up for work short staffed also.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Jumbo Jack
We stopped here to take advantage of their Sourdough Jack double meals (using a coupon). Typically, we enjoy their food here however, not so much on this visit. The soda had a funny taste to it, which had us wondering if their machines were clean. The burgers had barely been toasted, which is how they typically are served. The fries had many overcooked & multiple tiny burned pieces included. Prob from serving us from the end of their batch.
Unsure that this location would be a place we'd visit again.
Food: 3
Service: 4
Recommended dishes: Jumbo Jack
Came in and waited for almost 20 minutes for them to just take my order, food took forever to come out.
Atmosphere: 1
Food: 3
Service: 1
This place just needs to close they are never open when they say they are and they are rude all the time. Just close that the rest of them it would be better off
Atmosphere: 1
Food: 1
Service: 1
They were open with limited items during a windstorm. I appreciated the warm meal and kindness they really lifted my spirit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Cheeseburger
Expensive. Of the 3 things we ordered 2 we're not available so ordered something else and got wrong size drink. disappointed. Lady in drive thru has waaay too much power.
Atmosphere: 2
Food: 4
Service: 2
It was good. No complaints. Wat more can I say.
Atmosphere: 5
Food: 5
Service: 5
$4.40 for a soda with a BAD syrup mix. No diet drinks in the dining room, so I had to wait for the woefully understaffed cashier to come back and help me. I keep trying to give this one another chance, but no way after this
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
It's one of the last still open in Tacoma. I need my late night tacos 🌮 😁
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sourdough Jack, French Fries, Ultimate Cheeseburger, Breakfast Sandwich, Spicy Chicken Sandwich, Jack's Spicy Chicken, Bacon Ultimate Cheeseburger, Jumbo Jack
Terrible. We have meat restrictions for religious reasons. Asked if the egg rolls had no meat, they said yes, got suspicious, then googled it and it had pork.
Food: 4
Service: 1
This place ran out of chicken and we couldn’t use a coupon
Atmosphere: 2
Food: 2
Service: 1
Cam in tonight and ordered the family meal and let me tell you, Whoever was working drive thru on dec 6 @9:30 pm NEEDS A RAISE!!! He was very kind and welcoming and just overall we had a great experience and my food was very fresh!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack
This location is never open when its supposed to be. Random times they put a cone or pallet in the drive thru and you can see employees inside but they dont serve anyone. Talk about milking the clock.
Atmosphere: 1
Food: 2
Service: 1
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