Jack In The Box

5207 Tacoma Mall Blvd, Tacoma
(253) 472-0533

Recent Reviews

CC Long

Not enough employees ?

Hannah M.

While the food was good, the cashier was high, had no idea what was on the menu - he actually asked where is that on the menu and then was still confused it was there - and then I walked back up to the counter to ask for some sauce and order a milkshake and stood there for 5 minutes when the cashier never came back and the girl in the back sat on her phone in full view. We made eye contact - twice - and she just went back to her phone.The drink machine was bubbling and flooding on the floor.Finally, the whole place smelled like a bathroom and the actual bathroom was disgusting. There is a sign in the bathroom stating they check the bathroom hourly. It’s a lie.

Atmosphere: 1

Food: 4

Service: 1

Allison Canton

Just tried ordering food at the drive-through at2:45 AM in the morning on my way to the airport. They refused to take my order because they’re only taking DoorDash orders at the time. What difference does it make? Don’t you want my money? I’m literally the only person in line ordering at this time. Such lazy service!

Service: 1

Alicia Quitiquit

The sign says closes at 10pm. It's 930 pm we pull up to the drive thru and they tell us that they are closed for the night. But they still had the open sign turned on.

Service: 1

Terrill Blair

Over priced garbage. I wouldn't let my dog eat here.

Atmosphere: 1

Food: 1

Service: 1

Project Ruin

Went through the drive was denied service because they were on break. Isn't there more than one person they can take a break one at a time not all together. Likely to return has been lowered due to having multiple bad services.

Atmosphere: 1

Food: 5

Service: 1

Nani Taylor

Says open at 6am arrived little after 6 and it’s still closed with no employees to be seen.

Service: 1

Lynn Dunnaway

I ordered ahead on the Jack in the Box App. My order was hot, accurate and ready when I arrived. A+ to the staff. Also, I used my points and added an Ultimate Bacon Cheeseburger to my meal for free! Thanks Jack!

Food: 5

Service: 5

Recommended dishes: Ultimate Cheeseburger

amber Murchison

Be prepared to wait a long time to get your food even if there is NO ONE else in the drive-through.

Food: 4

Service: 1

Dan M

Thank you owner. $he thing I have an issue with now, is why $6 for a regular shake?? Seems waaaaaay too expensive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Two Tacos

Marie Williams

GoodDietary restrictions: Only place grandson can chicken nuggets ,allergy to milk ,n can t have salt on his fries , t g been had no problem cuz had bad at other fast food ,his teen so he likes fast foods so happy he can go to your place .

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Jumbo Jack

Andrew Read

Always good ?

Atmosphere: 4

Food: 5

Service: 4

Selma R

Good food.

Atmosphere: 5

Food: 5

Service: 5

Travis

Place was alright, food was alright, I usually just get a breakfast sandwich (which is easy to make anyway)

Atmosphere: 4

Food: 3

Service: 3

Scott Darnell

Food came out hot and dining room was open.

Atmosphere: 4

Food: 5

Service: 4

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