If you like Jimmy John's DON'T GET IT HERE. I love Jimmy John's as a chain, but this particular location is not good and does not care about it's service. I've been ordering here for a long time, but the last SEVEN orders I've made have had incorrect or missing items, even if I called ahead to make sure everything went through properly. I've been assured by workers "yep, we'll make sure it goes out correctly" only to have it show up wrong 20 minutes later. Never once with any of these mistakes have they offered to correct the order or offer any kind of compensation. If you like Jimmy John's DON'T GET IT HERE.
Atmosphere: 1
Food: 2
Service: 1
Murry Kainz
I was hungry, they fed me freakishly fast!
Atmosphere: 5
Food: 5
Service: 5
Jessica
Two stars because the website was easy to use and the price was cheaper than Uber eats. However, after ordering and waiting, I received a call that the location was out of roast beef and couldn’t make my sandwich. I’m sorry, seriously?!?! Who does your ordering? They offered to change my sandwich or refund me. I requested a refund and ordered from Jersey Mike’s. The person never apologized for the inconvenience or said they would rectify the situation for the future; they truly didn’t seem to care.
Service: 1
Peggy McMurtrie
poor service. it's the slowest time of the weekday and 30min after ordering they still haven't prepared the order. it was supposed to be delivered at this time...and I've got nothing...status is still preparing the order.
Atmosphere: 3
Food: 3
Service: 1
Jamie K
I was leaving my doctors appointment and headed here only to find that I was a few mins too early before they opened. I headed to my car and a very nice employee, I wish I got his name, came and waved me down and let me in 3 mins before opening. He was very kind, and made my sandwich freaky fast.
Atmosphere: 5
Food: 5
Service: 5
Joe Brown
Ok, if M.S.M on 6th Ave. is too busy; go here!&Get the Gargantuan, cut into fourths!
Atmosphere: 5
Food: 5
Service: 5
Solo Ninja (Solo)
Super clean indoor restaurant, fast friendly service, really good food, located conveniently close within walking distance ?
Atmosphere: 5
Food: 5
Service: 5
Josh Weistaner
Ariel was the only person there. Had to do a delivery then come back and help the people waiting in the restaurant. She was so polite and was working hard. Ariel is a star!
Atmosphere: 5
Food: 5
Service: 5
Lindsey Russell
45 minutes for 1 sandwich to my office that is only 1.1 mile away. Freaky fast, I think not. I call to check and I'm put on hold for over 5 minutes so I have to call back and they ask me to hold again. Kid was super sweet but man get more staff your embarrassing yourself.
Josef Collier
Worst employees ever. Made an order online and the store was closed when I got to it. The employees would not come to the door to talk to me. I called and they said they cannot refund me and hung up on me. They were incredibly rude and now I’m out thirty dollars. I would not the recommend this location to anyone.
Showed up clearly during open business hours on a Saturday and location was closed.
Zach “Mr. ZB” B.
Good job on the sandwich ? was delicious and fast.
Atmosphere: 4
Food: 5
Service: 2
Nathan Daniel
Why is this place only open til 3 PM??? What a joke
Summer Vogel
Why is literally every store in Tacoma open past 7 and on weekends except for the only one that can seemingly deliver to me? I haven't had more than a 1 star experience from this place simply because the store is never open to give me one better.
Samantha Bright (HellaEstelle)
This place is always closed when it should be open. What’s the deal?
If you like Jimmy John's DON'T GET IT HERE. I love Jimmy John's as a chain, but this particular location is not good and does not care about it's service. I've been ordering here for a long time, but the last SEVEN orders I've made have had incorrect or missing items, even if I called ahead to make sure everything went through properly. I've been assured by workers "yep, we'll make sure it goes out correctly" only to have it show up wrong 20 minutes later. Never once with any of these mistakes have they offered to correct the order or offer any kind of compensation. If you like Jimmy John's DON'T GET IT HERE.
Atmosphere: 1
Food: 2
Service: 1
I was hungry, they fed me freakishly fast!
Atmosphere: 5
Food: 5
Service: 5
Two stars because the website was easy to use and the price was cheaper than Uber eats. However, after ordering and waiting, I received a call that the location was out of roast beef and couldn’t make my sandwich. I’m sorry, seriously?!?! Who does your ordering? They offered to change my sandwich or refund me. I requested a refund and ordered from Jersey Mike’s. The person never apologized for the inconvenience or said they would rectify the situation for the future; they truly didn’t seem to care.
Service: 1
poor service. it's the slowest time of the weekday and 30min after ordering they still haven't prepared the order. it was supposed to be delivered at this time...and I've got nothing...status is still preparing the order.
Atmosphere: 3
Food: 3
Service: 1
I was leaving my doctors appointment and headed here only to find that I was a few mins too early before they opened. I headed to my car and a very nice employee, I wish I got his name, came and waved me down and let me in 3 mins before opening. He was very kind, and made my sandwich freaky fast.
Atmosphere: 5
Food: 5
Service: 5
Ok, if M.S.M on 6th Ave. is too busy; go here!&Get the Gargantuan, cut into fourths!
Atmosphere: 5
Food: 5
Service: 5
Super clean indoor restaurant, fast friendly service, really good food, located conveniently close within walking distance ?
Atmosphere: 5
Food: 5
Service: 5
Ariel was the only person there. Had to do a delivery then come back and help the people waiting in the restaurant. She was so polite and was working hard. Ariel is a star!
Atmosphere: 5
Food: 5
Service: 5
45 minutes for 1 sandwich to my office that is only 1.1 mile away. Freaky fast, I think not. I call to check and I'm put on hold for over 5 minutes so I have to call back and they ask me to hold again. Kid was super sweet but man get more staff your embarrassing yourself.
Worst employees ever. Made an order online and the store was closed when I got to it. The employees would not come to the door to talk to me. I called and they said they cannot refund me and hung up on me. They were incredibly rude and now I’m out thirty dollars. I would not the recommend this location to anyone.
Restaurantji Recommends
Showed up clearly during open business hours on a Saturday and location was closed.
Good job on the sandwich ? was delicious and fast.
Atmosphere: 4
Food: 5
Service: 2
Why is this place only open til 3 PM??? What a joke
Why is literally every store in Tacoma open past 7 and on weekends except for the only one that can seemingly deliver to me? I haven't had more than a 1 star experience from this place simply because the store is never open to give me one better.
This place is always closed when it should be open. What’s the deal?
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