Not good. Nothing was "bad" or inedible, just not great. Also, expensive.
There are better choices.
Everything about this place is dated.
Atmosphere: 2
Food: 1
Service: 3
Sherry Torsch
Cinnamon roll was Un eatable way too much frosting and cinnamon roll was hard ..I threw it away..wasted 26.00 on 2 cinnamon rolls and 2 coffees that were bitter..never eating there again
Atmosphere: 1
Food: 1
Service: 2
Amanda Howse
Typical old diner even had that same wood paneling and brown inside and smelled from like the 60s and 70s definitely a fun little dive or service was great and the food was pretty good
Atmosphere: 4
Food: 4
Service: 5
Dave Crockett (Crockett)
Service is slow, limited staffing, food was good right
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Denver Omelet
Paul Ferguson
Never coming back here again...period.
Like the prior reviews left today, July 21st, 2024, we were a different party and table of six seated toward the back of the restaurant in the larger private dining room.
We arrived at 11:00 AM and were seated by 11:30 AM and our orders were taken rather quickly which we were all excited about. Cocktails and drinks were readily refilled and our waitress did come after about 30-45 minutes after ordering explaining that there was a delay in food and it would be but a little bit longer for food.
Our food didn't arrive until around 1:00 PM and every dish was either cold or extremely lukewarm. We all explained to the waitress about our food and was told in no uncertain terms "We don't give discounts for bad service"
Wait what! No discount for "bad service"?....
I feel terrible that I ever recommended this place to my Brunch Group and I can confidently say we will never be back and let others know to avoid this terrible "Old-School" Diner.
Atmosphere: 1
Food: 1
Service: 1
Tabitha McPherson
I hate to leave a review this negative about an establishment, but my experience today warrants a warning to others. I've been eating at Knapp's for over 15 years and will never be returning. I came in today around 11:45 in a party of 7, and we were told it would be a 30-45 minute wait for a table. That is perfectly reasonable for a large-ish party on Sunday. Our orders were taken rather quickly and our waitress was very nice (at this point). The problem began with our wait time. It took over 1hr (close to 1.5) for our food to arrive to our table. By this point, multiple tables around us had been turned over and the restaurant was not busy. During this wait we were not notified by staff about why it was taking so long, checked in on, etc. We did get water refills. When our food finally did arrive, multiple of our dishes were cold or room temp, my boyfriend's potatoes were served close to raw (he believes he has food poisoning from this, as he has been very ill since we left), and my friend who ordered Oatmeal had a film over top of her bowl from it sitting out. An hour+ wait for this is absolutely unacceptable. None of us are ones to complain about bad food or service, I have paid my tab and tipped 20% at an establishment plenty of times even when I was unhappy, but we have to make our peace in reviews. One of my friends did speak up and tell the waitress that her food was cold, only to have the dish snatched away without a word and have it returned 5-ish minutes later having been microwaved. Our waitress told her openly that it had been microwaved, and my friend was asked to "make sure it was hot this time". After this interaction, our waitress delivered our checks unprompted and noticed my friend with microwaved food was visibly upset, so she rather annoyingly offered to take it off the bill. Others of us would have made complaints, but we were all so flustered and still hungry that we just wanted to get out of there asap. I am disappointed that I walked out having paid my full tab and tipped when we had this type of experience, but I did not want to walk away having a waitress think that I was the type of person to not tip or complain about my food. I DO NOT do this... this will be the last time I return to Knapps unless my family (whom have been coming here for 15+ years, again) really wants to give it another shot. I won't be giving them my own money. One last thing, I would like to point out that my group did feel very singled out by the staff. We are all in our early 20's and felt like we were being judged by the staff members for some odd reason. We noticed we were receiving weird looks throughout our time there but didn't think anything of it until after our food was served. We did not do anything to warrant judgement, as we were having very tame and respectful conversation. There were children in the room that we were sitting in so of course we were mindful not to discuss politics or anything little ears shouldn't hear. We all work customer service or retail jobs, so we know how to be respectful to service workers and behave in a restaurant. Did they think we were the group of "kids" to dine&dash or something? I hope whoever ends up reading this review takes something good from it. Whether you read it as a warning not to eat at Knapps, or you feel validated in your experience if you had a bad time too. If you are the waitress who served me & my friends reading this, please know that I am the type of person who still gave you a 20% tip despite all of this. I sincerely hope that we didn't put a damper in your day, but you did put a damper in ours. I know whatever the kitchen does isn't your fault, but we should've been notified about the wait for the food or compensated more properly for waiting over an hour for cold food, REGARDLESS of it was "your fault" or not.
Atmosphere: 2
Food: 2
Service: 1
Amanda Tucker
If I could rate this diner zero stars I would. This was my first experience with this eatery and was beyond disappointed by the service and the quality of the food. It took an hour and a half for the food to arrive and when it did it was cold. For context, there were 7 people in our party and we were there during a moderate traffic hour with other large parties who arrived after we had our orders taken and were served and left before we had our food arrive. At no time were we checked up on during our wait. However, we were glared at by staff, and could see them whispering and watching us at various times. A member in our party brought the temperature of the food to our waitress’s attention, and although she offered to warm up the food she was dismissive and immediately delivered the checks unprompted. When the “warmed food” was brought back out the waitress mentioned it was heated up in the microwave and although the plate was steaming the food in question still appeared undercooked. Only after the waitress noticed that our friend was visibly upset did she offer to take the food off the bill. Another member in our party had been served practically raw potatoes, and another was charged double for extra bacon they didn’t even order. As a disclaimer, all members in this party are retail or customer service workers. While it goes without saying that in the industry there are days where things aren’t as smooth as they should be, and not everyone is in a good mood all the time the lack of courtesy and the lack of empathy was frankly disheartening by a place that was literally voted as the #1 breakfast joint in Tacoma. None of us will be returning.
Abigail Woodey
Visiting Knapps fulfills that cozy diner vibe I’ve been looking for. The pecan pie is delicious and the eggs benedict is so yummy. Mady is a great server and makes sure you have the best experience every time! Prices are reasonable and i guarantee you won’t regret coming by
Atmosphere: 5
Food: 5
Service: 5
Zach Levonian
Completely reasonable diner. But, eggs a bit rubbery and hash browns underdone. At this price, there are better options in Proctor.
Atmosphere: 5
Food: 3
Service: 3
Ross Marjerison
Service was almost nonexistent, I've had better food from a drive through, and the music playing was so so. It does not live up to its previous reputation. We won't be back.
This was me and my mom's first visit to this cute restaurant. Felt old fashioned which we love, but homey. Very comfortable and the menu looked very delicious. We shared potato ? skins that were delicious and shared a delightful chicken ? Caesar salad ?. Everything on their menu looked so delicious, definitely need to come back for breakfast ? or a nice big dinner. The server was very nice and she always had a smile ☺ on her face. Can't wait to come back again for more wonderful meals.? Thank you for having us.
Atmosphere: 5
Food: 5
Service: 5
Robin VanGilder
A classic diner, great for a casual breakfast or lunch. Really good corned beef.
Atmosphere: 5
Food: 5
Service: 5
Rhianon Dulaney
I’ve been in here twice and both times Angie has helped us and she just makes everything so much better! She is so personable and friendly making the Knapps experience that much better. The food and portions are generous. The Mac n cheese balls are DELICIOUS AND the BLTA on sourdough is remarkable. You always leave stuffed with a smile. I love this place and highly recommend. And don’t forget to #AskForAngie when you’re seated she is LOVELY AND FUN!
Atmosphere: 5
Food: 5
Service: 5
Eric Thorpe
Wonderful burgers and clubhouse!! Please don't close!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich
S Knapp
We always have to visit this gem when we are in town! Amazing diner by day, my kind of dive bar at night; dark, affordable, and strong drinks. Knapp's is a must visit in
Nope.
Not good. Nothing was "bad" or inedible, just not great. Also, expensive.
There are better choices.
Everything about this place is dated.
Atmosphere: 2
Food: 1
Service: 3
Cinnamon roll was Un eatable way too much frosting and cinnamon roll was hard ..I threw it away..wasted 26.00 on 2 cinnamon rolls and 2 coffees that were bitter..never eating there again
Atmosphere: 1
Food: 1
Service: 2
Typical old diner even had that same wood paneling and brown inside and smelled from like the 60s and 70s definitely a fun little dive or service was great and the food was pretty good
Atmosphere: 4
Food: 4
Service: 5
Service is slow, limited staffing, food was good right
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Denver Omelet
Never coming back here again...period.
Like the prior reviews left today, July 21st, 2024, we were a different party and table of six seated toward the back of the restaurant in the larger private dining room.
We arrived at 11:00 AM and were seated by 11:30 AM and our orders were taken rather quickly which we were all excited about. Cocktails and drinks were readily refilled and our waitress did come after about 30-45 minutes after ordering explaining that there was a delay in food and it would be but a little bit longer for food.
Our food didn't arrive until around 1:00 PM and every dish was either cold or extremely lukewarm. We all explained to the waitress about our food and was told in no uncertain terms "We don't give discounts for bad service"
Wait what! No discount for "bad service"?....
I feel terrible that I ever recommended this place to my Brunch Group and I can confidently say we will never be back and let others know to avoid this terrible "Old-School" Diner.
Atmosphere: 1
Food: 1
Service: 1
I hate to leave a review this negative about an establishment, but my experience today warrants a warning to others. I've been eating at Knapp's for over 15 years and will never be returning. I came in today around 11:45 in a party of 7, and we were told it would be a 30-45 minute wait for a table. That is perfectly reasonable for a large-ish party on Sunday. Our orders were taken rather quickly and our waitress was very nice (at this point). The problem began with our wait time. It took over 1hr (close to 1.5) for our food to arrive to our table. By this point, multiple tables around us had been turned over and the restaurant was not busy. During this wait we were not notified by staff about why it was taking so long, checked in on, etc. We did get water refills. When our food finally did arrive, multiple of our dishes were cold or room temp, my boyfriend's potatoes were served close to raw (he believes he has food poisoning from this, as he has been very ill since we left), and my friend who ordered Oatmeal had a film over top of her bowl from it sitting out. An hour+ wait for this is absolutely unacceptable. None of us are ones to complain about bad food or service, I have paid my tab and tipped 20% at an establishment plenty of times even when I was unhappy, but we have to make our peace in reviews. One of my friends did speak up and tell the waitress that her food was cold, only to have the dish snatched away without a word and have it returned 5-ish minutes later having been microwaved. Our waitress told her openly that it had been microwaved, and my friend was asked to "make sure it was hot this time". After this interaction, our waitress delivered our checks unprompted and noticed my friend with microwaved food was visibly upset, so she rather annoyingly offered to take it off the bill. Others of us would have made complaints, but we were all so flustered and still hungry that we just wanted to get out of there asap. I am disappointed that I walked out having paid my full tab and tipped when we had this type of experience, but I did not want to walk away having a waitress think that I was the type of person to not tip or complain about my food. I DO NOT do this... this will be the last time I return to Knapps unless my family (whom have been coming here for 15+ years, again) really wants to give it another shot. I won't be giving them my own money.
One last thing, I would like to point out that my group did feel very singled out by the staff. We are all in our early 20's and felt like we were being judged by the staff members for some odd reason. We noticed we were receiving weird looks throughout our time there but didn't think anything of it until after our food was served. We did not do anything to warrant judgement, as we were having very tame and respectful conversation. There were children in the room that we were sitting in so of course we were mindful not to discuss politics or anything little ears shouldn't hear. We all work customer service or retail jobs, so we know how to be respectful to service workers and behave in a restaurant. Did they think we were the group of "kids" to dine&dash or something?
I hope whoever ends up reading this review takes something good from it. Whether you read it as a warning not to eat at Knapps, or you feel validated in your experience if you had a bad time too. If you are the waitress who served me & my friends reading this, please know that I am the type of person who still gave you a 20% tip despite all of this. I sincerely hope that we didn't put a damper in your day, but you did put a damper in ours. I know whatever the kitchen does isn't your fault, but we should've been notified about the wait for the food or compensated more properly for waiting over an hour for cold food, REGARDLESS of it was "your fault" or not.
Atmosphere: 2
Food: 2
Service: 1
If I could rate this diner zero stars I would. This was my first experience with this eatery and was beyond disappointed by the service and the quality of the food. It took an hour and a half for the food to arrive and when it did it was cold. For context, there were 7 people in our party and we were there during a moderate traffic hour with other large parties who arrived after we had our orders taken and were served and left before we had our food arrive. At no time were we checked up on during our wait. However, we were glared at by staff, and could see them whispering and watching us at various times. A member in our party brought the temperature of the food to our waitress’s attention, and although she offered to warm up the food she was dismissive and immediately delivered the checks unprompted. When the “warmed food” was brought back out the waitress mentioned it was heated up in the microwave and although the plate was steaming the food in question still appeared undercooked. Only after the waitress noticed that our friend was visibly upset did she offer to take the food off the bill. Another member in our party had been served practically raw potatoes, and another was charged double for extra bacon they didn’t even order. As a disclaimer, all members in this party are retail or customer service workers. While it goes without saying that in the industry there are days where things aren’t as smooth as they should be, and not everyone is in a good mood all the time the lack of courtesy and the lack of empathy was frankly disheartening by a place that was literally voted as the #1 breakfast joint in Tacoma. None of us will be returning.
Visiting Knapps fulfills that cozy diner vibe I’ve been looking for. The pecan pie is delicious and the eggs benedict is so yummy. Mady is a great server and makes sure you have the best experience every time! Prices are reasonable and i guarantee you won’t regret coming by
Atmosphere: 5
Food: 5
Service: 5
Completely reasonable diner. But, eggs a bit rubbery and hash browns underdone. At this price, there are better options in Proctor.
Atmosphere: 5
Food: 3
Service: 3
Service was almost nonexistent, I've had better food from a drive through, and the music playing was so so. It does not live up to its previous reputation. We won't be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This was me and my mom's first visit to this cute restaurant. Felt old fashioned which we love, but homey. Very comfortable and the menu looked very delicious. We shared potato ? skins that were delicious and shared a delightful chicken ? Caesar salad ?. Everything on their menu looked so delicious, definitely need to come back for breakfast ? or a nice big dinner. The server was very nice and she always had a smile ☺ on her face. Can't wait to come back again for more wonderful meals.? Thank you for having us.
Atmosphere: 5
Food: 5
Service: 5
A classic diner, great for a casual breakfast or lunch. Really good corned beef.
Atmosphere: 5
Food: 5
Service: 5
I’ve been in here twice and both times Angie has helped us and she just makes everything so much better! She is so personable and friendly making the Knapps experience that much better. The food and portions are generous. The Mac n cheese balls are DELICIOUS AND the BLTA on sourdough is remarkable. You always leave stuffed with a smile. I love this place and highly recommend. And don’t forget to #AskForAngie when you’re seated she is LOVELY AND FUN!
Atmosphere: 5
Food: 5
Service: 5
Wonderful burgers and clubhouse!! Please don't close!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich
We always have to visit this gem when we are in town! Amazing diner by day, my kind of dive bar at night; dark, affordable, and strong drinks. Knapp's is a must visit in
Atmosphere: 5
Food: 5
Service: 5
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