Vegetarian options: Better than the other ones in Tacoma
Dietary restrictions: Not sure
Kid-friendliness: It’s Tacoma
Wheelchair accessibility: Yes easy
Recommended dishes: World Famous Fries, Chicken Mcnuggets, Sausage Mcmuffin, Strawberry & Crème Pie, Mcchicken, Egg Mcmuffin
Cassie Pearson
This is one of cleanest McDonald's I've been to in a long time. I watched the kitchen scramble to get orders ready, then promptly clean their work area. Customer service was excellent. Food hot and fresh. No complaints here.
Atmosphere: 5
Food: 5
Service: 5
Ana Galindo
The employees at this McDonald's are fantastic! They're always so nice and courteous. They always get my order right and they're so friendly. Sometimes I drive out of my way just because I know that they have the best food and service at this location.
Vegetarian options: Salads, hotcakes, fries
Parking: Always plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Daniel Davis
In dining experience you should really be aware of “it’s not what you say but how you say it” the way the shift manager carried herself was very unprofessional and the food was cold for the amount of time i waited is completely unacceptable
Atmosphere: 1
Food: 2
Service: 1
MAHER ALSAMAMMA
Just to listen in customer service for this particular McDonald’s branch when a customer shows up to your restaurant with a receipt and he says hello I have a complaint. This is the second time I come to this branch with a receipt and tell you guys you messed up my order here’s my receipt, remake it again and instead of saying, we’re sorry what kind of sandwich would you like and what kind of drink You’re supposed to remake the order just the moment the customer says I have a complaint, but I have it with a receipt saying to you guys I came twice to this branch and you made my order twice incorrectly, and I paid for the order twice. However, there is several other McDonald’s branches around me. I’m never coming to this location again that being said, there was a manager in duty, but instead the drive-through decided to say I can’t help you please come in. You have to speak to any manager and you have to call ahead. No I’m there in person with a receipt, remake my order as simple as that.
Food: 1
Service: 1
Recommended dishes: Mcchicken
George Richardson
This place is an absolute Joke, ADA accessibility is non existent. Yes there are 2 entries, The only truly accessible one is locked and the other you can't get a wheelchair onto the curb for the other entry.
The service is absolutely horrendous!
Wheelchair accessibility: The only ADA accessible door is in a spot that is not Wheelchair accessible.
The other door in the street side is locked.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Dunlap
No refills on soda, and an entire wall dedicated to everyone who is banned from this location. I'd love to give the franchise owner a piece of my mind 😬
dontay james
Horrible customer service. They got my order wrong and when i came back for them to get it right! They didn't want to accept any accountability. I don't eat at McDonald's often, I was getting breakfast for the kids. This place is wack. They only got a 1 star because I was forced to give them that.
Atmosphere: 1
Food: 1
Service: 1
K D
Drive through deliberately got my order wrong.
Told them my order. They said the wrong thing. Gave them the sandwich number, then confirmed correct number and name of sandwich. Employee confirmed correct name and number of sandwich. Employee was giggling when i got to window to pay and then pick up sandwich.
Didn't realize until I had parked to eat at another location that the order was wrong. Store would not fix order or replace sandwich with the actual sandwich I ordered. Even after explaining that I have food allergies the person in charge at the time forced me to play allergy roullette and order a replacement I did not want and which was not equal in monetary value or nutritional value to what I ordered.
This location sucks. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Nate Corley
Dined here with six second-graders to celebrate our son's 9th birthday after mini golf at Tower Lanes. Sundaes and fries were great, and manager Emily went above and beyond with her service to us. Thanks for helping us enjoy a special birthday!!
I did get my food delivered to my table as requested but after that, I went to the counter multiple times and waited to be acknowledged even though my kids and I were the only customers in the restaurant. The security guard was very nice though!
Atmosphere: 5
Food: 5
Service: 3
Patrick
1/2 the staff very rude the other vrey cool!! No free soda refills at this location either.. mater of fact, hole machine is boarded up.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheeseburger
Patman
1/2 the staff very rude the other vrey cool!! No free soda refills at this location either.. mater of fact, hole machine is boarded up.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheeseburger
Noelle Doty
This location randomly has decided to not do refills across the board.
This is indicated by a lime green unofficial typed sign.
Certainly a choice but is one that will make me choose another McDonald’s every single time. Unfortunate.
Service: 1
Lamonte Grim
I jus got laughed at in they're drive thru by one of there managers I guess because I walked up she thought I wasn't a valued customer laughed in my face I should have got her name I'll double back after work she needs to be on burgers Hope this puts a smear on how she does her job
Nice people
Vegetarian options: Better than the other ones in Tacoma
Dietary restrictions: Not sure
Kid-friendliness: It’s Tacoma
Wheelchair accessibility: Yes easy
Recommended dishes: World Famous Fries, Chicken Mcnuggets, Sausage Mcmuffin, Strawberry & Crème Pie, Mcchicken, Egg Mcmuffin
This is one of cleanest McDonald's I've been to in a long time. I watched the kitchen scramble to get orders ready, then promptly clean their work area. Customer service was excellent. Food hot and fresh. No complaints here.
Atmosphere: 5
Food: 5
Service: 5
The employees at this McDonald's are fantastic! They're always so nice and courteous. They always get my order right and they're so friendly. Sometimes I drive out of my way just because I know that they have the best food and service at this location.
Vegetarian options: Salads, hotcakes, fries
Parking: Always plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
In dining experience you should really be aware of “it’s not what you say but how you say it” the way the shift manager carried herself was very unprofessional and the food was cold for the amount of time i waited is completely unacceptable
Atmosphere: 1
Food: 2
Service: 1
Just to listen in customer service for this particular McDonald’s branch when a customer shows up to your restaurant with a receipt and he says hello I have a complaint. This is the second time I come to this branch with a receipt and tell you guys you messed up my order here’s my receipt, remake it again and instead of saying, we’re sorry what kind of sandwich would you like and what kind of drink You’re supposed to remake the order just the moment the customer says I have a complaint, but I have it with a receipt saying to you guys I came twice to this branch and you made my order twice incorrectly, and I paid for the order twice. However, there is several other McDonald’s branches around me. I’m never coming to this location again that being said, there was a manager in duty, but instead the drive-through decided to say I can’t help you please come in. You have to speak to any manager and you have to call ahead. No I’m there in person with a receipt, remake my order as simple as that.
Food: 1
Service: 1
Recommended dishes: Mcchicken
This place is an absolute Joke, ADA accessibility is non existent. Yes there are 2 entries, The only truly accessible one is locked and the other you can't get a wheelchair onto the curb for the other entry.
The service is absolutely horrendous!
Wheelchair accessibility: The only ADA accessible door is in a spot that is not Wheelchair accessible.
The other door in the street side is locked.
Atmosphere: 1
Food: 1
Service: 1
No refills on soda, and an entire wall dedicated to everyone who is banned from this location. I'd love to give the franchise owner a piece of my mind 😬
Horrible customer service. They got my order wrong and when i came back for them to get it right! They didn't want to accept any accountability. I don't eat at McDonald's often, I was getting breakfast for the kids. This place is wack. They only got a 1 star because I was forced to give them that.
Atmosphere: 1
Food: 1
Service: 1
Drive through deliberately got my order wrong.
Told them my order. They said the wrong thing. Gave them the sandwich number, then confirmed correct number and name of sandwich. Employee confirmed correct name and number of sandwich. Employee was giggling when i got to window to pay and then pick up sandwich.
Didn't realize until I had parked to eat at another location that the order was wrong. Store would not fix order or replace sandwich with the actual sandwich I ordered. Even after explaining that I have food allergies the person in charge at the time forced me to play allergy roullette and order a replacement I did not want and which was not equal in monetary value or nutritional value to what I ordered.
This location sucks. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Dined here with six second-graders to celebrate our son's 9th birthday after mini golf at Tower Lanes. Sundaes and fries were great, and manager Emily went above and beyond with her service to us. Thanks for helping us enjoy a special birthday!!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I did get my food delivered to my table as requested but after that, I went to the counter multiple times and waited to be acknowledged even though my kids and I were the only customers in the restaurant. The security guard was very nice though!
Atmosphere: 5
Food: 5
Service: 3
1/2 the staff very rude the other vrey cool!! No free soda refills at this location either.. mater of fact, hole machine is boarded up.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheeseburger
1/2 the staff very rude the other vrey cool!! No free soda refills at this location either.. mater of fact, hole machine is boarded up.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheeseburger
This location randomly has decided to not do refills across the board.
This is indicated by a lime green unofficial typed sign.
Certainly a choice but is one that will make me choose another McDonald’s every single time. Unfortunate.
Service: 1
I jus got laughed at in they're drive thru by one of there managers I guess because I walked up she thought I wasn't a valued customer laughed in my face I should have got her name I'll double back after work she needs to be on burgers
Hope this puts a smear on how she does her job
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