Serves has gotten better but it's just sketchy and the fact that they need so many security guards as mind blowing ?
Atmosphere: 1
Food: 1
Service: 1
Rachel Limon
Easy ordering.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Breakfast
Jamie G
This location is the only upside to a fully automated McDonald’s in the future. There’s no customer service they actually avoid talking to you or answering questions. I waited 17 minutes in the lobby for my food and then when I asked to cancel they said they couldn’t. THEY HADN’T EVEN PRINTED MY TICKET YET. I saw multiple drive thru orders fulfilled while I waited 17 minutes inside the lobby just to be told the order can’t be canceled.
Atmosphere: 1
Food: 4
Service: 1
S10
Ordered my food. Parked in the correct spot & waited for over 30mins. Walked inside after 7+ customers after me were getting there orders & they said my order was handed out already.NONE of the employees cared & few laughed making jokes in the background as if it's ok. The only person who cared was the manager I believe. They were very busy handling customers on the headset/phone while making amends right with me by just remaking my food & telling me sorry. Now I don't expect Free food or nothing along those lines but they NEED way better work ethic & discipline/professionalism as a whole because that was terrible terrible terrible. Only reason Im giving 2 stars is because of the manager over working themselves, apologizing. The rest of that Crew needs to go. I'm never going to that McDonalds EVER again.Morning crew4/26/24Parking: Waited over 30mins at the Number they told me to wat & still gave my order to the wrong customer.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Mcchicken
Диана Савельева
that's horrible! very dirty. service is at the lowest level, I always wait a long time for my orders, no one notices you, sometimes they just walk from side to side or mind their own business! my advice is to spend 5-10 minutes and go to another cafe. They may also mix up your order. There are often a lot of people there who just wait 10-20 minutes for their order and leave because they don't do anything!
Atmosphere: 1
Food: 1
Service: 1
1PremiumPhoneSales Repair
I believe that this is the worst McDonald's in Tacoma and I believe that I'm speaking ? for a lot of peeps
Atmosphere: 3
Food: 1
Service: 4
Sean Curley (Expomarkersarecool)
Used be a good location but has fallen from grace the location next to Marlene's is better.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Hamburger, Dr Pepper
Bac_miller
Took 15 minutes to get 2 shakes. Horrendous.
Atmosphere: 1
Food: 1
Service: 1
Richard Grunder
I don't know what to say besides maybe it's not managed well. To think I want to work for some place that doesn't focus on its customers I was in for an inrtview and nobody bothered to take care me of anyone in the lobby. 3 or 4 people had been there prior to me arriving door dashers and thyre delivering food to people and they were waiting about 30 min for thier orders. 1 car in the drive though maybe 1 big order idk but seems service stopped for the lobby and only tan for drive through. I noticed lobby was filthy and they had more then enough workers to clean or take care of customers. Even a guy in a wheel chair was sadly serviced poorly. Even his order i think the customers handed him his food not the employees. I for sure don't want to work for a place where customer service is as poor as this. I'm glad I left I value others and would gladly show my good people skils elsewhere rather than try to work for a company that doesnt value it at all. I am glad I decided my values and time and walked out. Someone else can pay me for my skills. This just shows mcdonalds is just floating above water before u know it, thyre compnay will be gone for lack of customer service and filthy lobbies. If ur going to eat at mcdonalds well avoid this one at least. I feel bad foe the door dashers going to get your orders, but at least tip them foe the trouble they have to face going to mcdonalds just to wait for as long as they do. 30 min.. un believeable.
I sat in the drive thru third in line and didn't leave the drive thru with my food until 45 minutes after pulling up. It took over 5 minutes to just get one persons order and they alternated each drive thru, people who showed up after us were served before us and this is supposed to be a FAST food place. I could have sat down at a diner and gotten food before McDonald's even had my order!!! Will never go here again. Extremely unprofessional and the fast that no one apologized for the long wait, not the drive thru mic person, not the payment person, and not the person who handed us the food. The food wasn't even made fresh either or it would have been hot and not room temp. I wish there were zero stars but I'm obligated to give them one.after all this the staff were joking around and not caring about the people who just sat in a drive thru for 45 minutes.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble, French Fries
Dennis Ehlers
Once again, NO ICE-CREAM!
Atmosphere: 2
Food: 1
Service: 1
Christian
Slowest worst McDonald’s I’ve ever been to. Manager should be embarrassed.
Atmosphere: 1
Food: 1
Service: 1
Lino Orellana
It is the worst I have visited, I do not recommend it,
Atmosphere: 3
Food: 3
Service: 1
Juli Rogers
Ordered through the app , waited 20 minutes before going to pick it up, arrived, entered the spot number I was at and then waited another 30 minutes , all the while I was watching people arrive and get their orders . I went in and low and behold my food was siting on the side getting colder by the minute. The manager brushed me off when I asked how long it had been sitting .I'll never use the app or go to McDonald's again. There was barely any meat on my burger. Just bread and a pickle.
Unhealthy poison
Serves has gotten better but it's just sketchy and the fact that they need so many security guards as mind blowing ?
Atmosphere: 1
Food: 1
Service: 1
Easy ordering.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Breakfast
This location is the only upside to a fully automated McDonald’s in the future. There’s no customer service they actually avoid talking to you or answering questions. I waited 17 minutes in the lobby for my food and then when I asked to cancel they said they couldn’t. THEY HADN’T EVEN PRINTED MY TICKET YET. I saw multiple drive thru orders fulfilled while I waited 17 minutes inside the lobby just to be told the order can’t be canceled.
Atmosphere: 1
Food: 4
Service: 1
Ordered my food. Parked in the correct spot & waited for over 30mins. Walked inside after 7+ customers after me were getting there orders & they said my order was handed out already.NONE of the employees cared & few laughed making jokes in the background as if it's ok. The only person who cared was the manager I believe. They were very busy handling customers on the headset/phone while making amends right with me by just remaking my food & telling me sorry. Now I don't expect Free food or nothing along those lines but they NEED way better work ethic & discipline/professionalism as a whole because that was terrible terrible terrible. Only reason Im giving 2 stars is because of the manager over working themselves, apologizing. The rest of that Crew needs to go. I'm never going to that McDonalds EVER again.Morning crew4/26/24Parking: Waited over 30mins at the Number they told me to wat & still gave my order to the wrong customer.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Mcchicken
that's horrible! very dirty. service is at the lowest level, I always wait a long time for my orders, no one notices you, sometimes they just walk from side to side or mind their own business! my advice is to spend 5-10 minutes and go to another cafe. They may also mix up your order. There are often a lot of people there who just wait 10-20 minutes for their order and leave because they don't do anything!
Atmosphere: 1
Food: 1
Service: 1
I believe that this is the worst McDonald's in Tacoma and I believe that I'm speaking ? for a lot of peeps
Atmosphere: 3
Food: 1
Service: 4
Used be a good location but has fallen from grace the location next to Marlene's is better.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Hamburger, Dr Pepper
Took 15 minutes to get 2 shakes. Horrendous.
Atmosphere: 1
Food: 1
Service: 1
I don't know what to say besides maybe it's not managed well. To think I want to work for some place that doesn't focus on its customers I was in for an inrtview and nobody bothered to take care me of anyone in the lobby. 3 or 4 people had been there prior to me arriving door dashers and thyre delivering food to people and they were waiting about 30 min for thier orders. 1 car in the drive though maybe 1 big order idk but seems service stopped for the lobby and only tan for drive through. I noticed lobby was filthy and they had more then enough workers to clean or take care of customers. Even a guy in a wheel chair was sadly serviced poorly. Even his order i think the customers handed him his food not the employees. I for sure don't want to work for a place where customer service is as poor as this. I'm glad I left I value others and would gladly show my good people skils elsewhere rather than try to work for a company that doesnt value it at all. I am glad I decided my values and time and walked out. Someone else can pay me for my skills. This just shows mcdonalds is just floating above water before u know it, thyre compnay will be gone for lack of customer service and filthy lobbies. If ur going to eat at mcdonalds well avoid this one at least. I feel bad foe the door dashers going to get your orders, but at least tip them foe the trouble they have to face going to mcdonalds just to wait for as long as they do. 30 min.. un believeable.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I sat in the drive thru third in line and didn't leave the drive thru with my food until 45 minutes after pulling up. It took over 5 minutes to just get one persons order and they alternated each drive thru, people who showed up after us were served before us and this is supposed to be a FAST food place. I could have sat down at a diner and gotten food before McDonald's even had my order!!! Will never go here again. Extremely unprofessional and the fast that no one apologized for the long wait, not the drive thru mic person, not the payment person, and not the person who handed us the food. The food wasn't even made fresh either or it would have been hot and not room temp. I wish there were zero stars but I'm obligated to give them one.after all this the staff were joking around and not caring about the people who just sat in a drive thru for 45 minutes.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble, French Fries
Once again, NO ICE-CREAM!
Atmosphere: 2
Food: 1
Service: 1
Slowest worst McDonald’s I’ve ever been to. Manager should be embarrassed.
Atmosphere: 1
Food: 1
Service: 1
It is the worst I have visited, I do not recommend it,
Atmosphere: 3
Food: 3
Service: 1
Ordered through the app , waited 20 minutes before going to pick it up, arrived, entered the spot number I was at and then waited another 30 minutes , all the while I was watching people arrive and get their orders . I went in and low and behold my food was siting on the side getting colder by the minute. The manager brushed me off when I asked how long it had been sitting .I'll never use the app or go to McDonald's again. There was barely any meat on my burger. Just bread and a pickle.
Atmosphere: 1
Food: 1
Service: 1