Olive Garden Italian Restaurant

Parking: Not that many handicap spaces

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Never Ending Soup Salad & Breadsticks

The food tasted fine, but my wife had an allergic reaction and I had problems with the amount of salt or msg in the food

Atmosphere: 4

Food: 3

Service: 5

I feel like Olive Garden has really gone down heel in the last couple of years. Prices have pretty much doubled, and the food went from being properly prepared to heated up frozen dinner style.
We decided to do an order pickup last night. We ordered two chicken parms with soup/salad/breadstick, a total of 3 meals, and 3 deserts. Which totaled over $115 with tip included(of course 🙌). I was completely fine with the salad being most just roman in big containers, and the breadsticks being subpar. When I went to eat the chicken and gnocchi soup, I realized that the gnocchi wasn't actually gnocchi (potato PASTA). When making gnocchi, the density of gnocchi to dumplings is different than actual dumplings. You'll see below. They are called chicken and dumplings(not gnocci). Google now calls them dumplings as well, which is strange. They were the weirdest, most evenly square round dumplings without the pinch, with a very strange texture, large and fluffy. They were not slightly dense, with that famous gnocchi texture. Now I'm from the east coast we're they make the gnocchi fresh daily, so I was completely taken back when I called and asked the manager if the chef messed up making the gnocchi. I was told that nothing had changed in many years from the manufacturer to the store and then blamed my 'allergies', making me the 'issue'. I don't recall having allergies currently, so that was some serious gas lighting and quite disrespectful. I now feel like (after having this conversation with the manager) Olive Garden now(on the west coast at least) uses a pre-made soup, with frozen 'gnocci and canned chicken), yes you get more chicken but it throws the texture of the soup off. Can chicken pulls and falls apart in your mouth, but not like a nicely slow cooked chicken. More like, I've been sitting in my own juices for too long and gaining a weird texture canned chicken has.
Then, for compensation, they went from offering me a $20 gift certificate to quickly changing it to $10 certificate to cover my next soup order. Which was super weird because of the amount of what the actual soup/salad/ breadsticks combo actually cost was approximately $15 without taxes. I woke up this morning to a coupon for a free appetizer with the purchase of a full meal. Which is NOT what we discussed. Oh, and the coupon has a two week time period to use. There is so much pressure to come back in a short amount of time. I'm not even sure I wanna come back after this experience.
This review is literally over soup, and I've personally had it with purchasing overpriced food and getting frozen diner quality. I will not recommend this Olive garden, nor its soup. So, if you like properly made pasta dishes/soups or have a sensitive pallet to changes in recipes (like I do); I do not recommend this Olive Garden.
Beware of the chicken parm, it had my husband stuck in the bathroom half the night. 🙌 He was not good. Js!

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Never Ending Soup Salad & Breadsticks, Gnocchi

Always love lunch here. Fast service and great environment. Love the Chicken Parmazan with Alfredo sauce. Disappointed you have to pay $3 more for Alfredo to replace red sauce.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Zuppa Toscana with Grated Cheese, Gnocchi

((((BUGS IN FOOD DO JOT RECOMMEND))) This place is absolutely the worst, I went in and
Ordered salad, toasted ravioli, and some soup, and I found bugs in my soup, I made a complaint to the manager and he did not help what so ever and didn’t even compensate for the fact that I got a fly soup instead of a zuppa toscana, do not recommend going here, but hey the server had great service though

Atmosphere: 1

Food: 1

Service: 1

Too loud. Server was not attentive at all. I had to clear our table of plates after waiting for 30 minutes. Didn't get asked if we wanted another round of drinks, bread or salad. Same thing happened last year when I was here. Definitely will not be back to this location.

Atmosphere: 1

Food: 3

Service: 3

Got food poisoning most likely from the gnocchi. Had to wait for a manager just to let them know about it and couldn’t reach them for over a half hour. Will not be going here anytime soon.

Atmosphere: 4

Food: 1

Service: 3

Heru was an awesome waiter.

Atmosphere: 3

Food: 4

Service: 5

good food

Puked in my food it was so bad

Atmosphere: 1

Food: 1

Service: 1

Very good but some dishes Ned lots of cheese

Vegetarian options: They accommodate preference

Kid-friendliness: Yes

Wheelchair accessibility: Yes very accessible for disabled people

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Shrimp Alfredo, Meat Sauce, House Salad, Minestrone Soup, Shrimp Carbonara

Stopped in for lunch, sat in bar, took 15 minutes being unacknowledged, and the hostess finally brought us a menu. Server showed up 5 min later, we ordered right away. Took another 10 /15 min to get salad and breadsticks. There were 2 women at the end of the bar that she visited with most of the time. During this time, there was a tray of dirty dishes next to me, that she would rearrange, but never take to the back. She came by later, asked if we'd like more salad, to which we said yes. She promptly went back to the end of the bar to chat with the gals at the end of the bar. Another server came by and I asked her if we could get us salad. Our server returned with our meals and said she'd be back with salad. We should have paid for salads and left, we instead, boxed up our meals to take home. The manager did nothing. We should have eaten at Costco.

Service: 1

I was very pleased with our server, but not with the hostess. The restaurant was basically empty and she sat us next to the only other people in that section. I asked for a booth and she acted annoyed and said there weren't any available and didn't offer to let us wait for one. We very rarely get time away from our kids and I was hoping to not be sat right next to someone else's kids, but thankfully they were very well behaved. The next people to come in were given a booth in the same section. A bit disappointed, but at least our server was nice and the food was good.

Atmosphere: 3

Food: 5

Service: 3

The waitress was fine, 3 people greeted us at door, but the place is filthy. Bathroom smelled like urine and floor was black with dirt Had to use the bathroom all day after eating there. I Love Olive Garden usually and hope this one is just having a bad month or something.

Atmosphere: 1

Food: 1

Service: 3

Good food we usually get it to go because it's easier. They bring the food right out to you.

Atmosphere: 5

Food: 4

Service: 5