I called the store near my house (literally 2 miles away) at 8:40pm thinking they didn't close until 9pm. I looked online and found a store 6.4 miles away that didn't close until 9pm. I called at 8:44pm to be sure they were open. As soon as they answered my boyfriend left while I ordered the pizza. At first the girl who answered the phone did not want to take the order. I explained that we were only 6 miles away and that my boyfriend was on the way. She reluctantly took the order and said as long as you are here by 9pm I will have the order ready for you. I said thank you and again told her my boyfriend is on the way there. He got there at 9:02pm and the door was locked with the two employees shaking their heads no. My boyfriend said that I had just called in the order. They continued to say no and would not let him pick up the order. My boyfriend said come on, you already made the pizza's just let me pay for them and get the pizza's. The employees then said that they didn't make them and we weren't there by 9:00pm. My boyfriend held up his phone and said it is 9:03pm are you serious. The male employee stood behind the locked door with his hands on his hips shaking his head no. Unbelievable!!!! Why even say you would have the pizza ready when we got there if you had no intention of doing it. Terrible customer service! Your store just lost an order that was $55 all because your employees wanted to leave at 9:03pm instead of 9pm. Stores like this will be out of business with that kind of service. I will never go back and I will tell all my friends how I we was treated at this store. Hope it was worth it!
Atmosphere: 1
Service: 1
Raeshele Lang
The employee that was there was super friendly and he was extremely fast and efficient!
Atmosphere: 5
Food: 5
Service: 5
David Betterman
Great service from the guy behind the counter, polite, friendly with a great smile. Ordered two family size and a large and we were out of there in less than 15 min.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple PEPP, Cowboy, Hawaiian
anty drean
This is the best Papa Murphy's in town. Friendly staff, clean store.
Atmosphere: 4
Food: 5
Service: 5
chris perry
Each week, I buy a family size pizza through the app. Last week I thought I sent the order to the store. When I arrived to pick up my order I discovered it did not go through. The team did a great job of getting my order completed in about 10 minutes.Parking: Small parking lot. Bigger trucks and vans will have a hard time parking. Only one entrance and exit.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicago Style Pizza, Papa's Favorite Keto Friendly, Cowboy
Brendan Williamson
Very tasty pizza at a fantastic price. Very quick at making pizza.
Atmosphere: 4
Food: 5
Service: 5
Mal Noneya
The two girls both seemed friendly no issues with pickup or checkout. Pizza is getting spendy be cheaper at this point if you don’t have EBT to do carry out on a cooked pizza elsewhereVegetarian options: Veggies
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Bacon Artichoke
Todd Alvers
That take & bake is always a classic... But the new pan pizza is a taste bud explosion ??! Gotta be the best tasting pizza around right now. Standing ovation big Papa Murphy's. DeliciousParking: Tough to grab a spot if you go like 5-7
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Garlic Monkey Bread
M M (tumblers2go)
Had my order fast and ready and employees are always nice and location is
Good service, fast and easy pick up. Easy ordering.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Pizza with Dipping Sauce
Maisie Cain (LegendofMaisie)
Came in for a vegetarian pizza with dairy free cheese. Didn’t read the description of what’s on the pizza and the young guy and gal working saved my bacon! The young lady let me know the pizza comes with a garlic sauce with dairy and swapped it for red sauce. When wrapping up my pizza, the young man let me know it normally comes with an herbs and cheese topping and subbed it for just the herbs. Didn’t catch their names but thanks guys!
Atmosphere: 5
Food: 5
Service: 5
James Drzazga
The kids that helped me out were super helpful. I had a special order pizza and they didn't even question my crazy idea lol thanks again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Garlic
kevin hart
I feel you get what you pay for but they give me more generous with the toppings Fair exchange ain't no
Atmosphere: 5
Food: 3
Service: 4
Torie Z.
The service was ok. The girl that took my order was friendly and said what I ordered would be ok to make. I ordered a half and half pizza. When the girl who took the order told the other girl my order the girl made a face like it was an inconvenience. Then it took them awhile to make it. One person was restocking and another cleaning the windows. Customer service skills need to be worked on.
I called the store near my house (literally 2 miles away) at 8:40pm thinking they didn't close until 9pm. I looked online and found a store 6.4 miles away that didn't close until 9pm. I called at 8:44pm to be sure they were open. As soon as they answered my boyfriend left while I ordered the pizza. At first the girl who answered the phone did not want to take the order. I explained that we were only 6 miles away and that my boyfriend was on the way. She reluctantly took the order and said as long as you are here by 9pm I will have the order ready for you. I said thank you and again told her my boyfriend is on the way there. He got there at 9:02pm and the door was locked with the two employees shaking their heads no. My boyfriend said that I had just called in the order. They continued to say no and would not let him pick up the order. My boyfriend said come on, you already made the pizza's just let me pay for them and get the pizza's. The employees then said that they didn't make them and we weren't there by 9:00pm. My boyfriend held up his phone and said it is 9:03pm are you serious. The male employee stood behind the locked door with his hands on his hips shaking his head no. Unbelievable!!!! Why even say you would have the pizza ready when we got there if you had no intention of doing it. Terrible customer service! Your store just lost an order that was $55 all because your employees wanted to leave at 9:03pm instead of 9pm. Stores like this will be out of business with that kind of service. I will never go back and I will tell all my friends how I we was treated at this store. Hope it was worth it!
Atmosphere: 1
Service: 1
The employee that was there was super friendly and he was extremely fast and efficient!
Atmosphere: 5
Food: 5
Service: 5
Great service from the guy behind the counter, polite, friendly with a great smile. Ordered two family size and a large and we were out of there in less than 15 min.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple PEPP, Cowboy, Hawaiian
This is the best Papa Murphy's in town. Friendly staff, clean store.
Atmosphere: 4
Food: 5
Service: 5
Each week, I buy a family size pizza through the app. Last week I thought I sent the order to the store. When I arrived to pick up my order I discovered it did not go through. The team did a great job of getting my order completed in about 10 minutes.Parking: Small parking lot. Bigger trucks and vans will have a hard time parking. Only one entrance and exit.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicago Style Pizza, Papa's Favorite Keto Friendly, Cowboy
Very tasty pizza at a fantastic price. Very quick at making pizza.
Atmosphere: 4
Food: 5
Service: 5
The two girls both seemed friendly no issues with pickup or checkout. Pizza is getting spendy be cheaper at this point if you don’t have EBT to do carry out on a cooked pizza elsewhereVegetarian options: Veggies
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Bacon Artichoke
That take & bake is always a classic... But the new pan pizza is a taste bud explosion ??! Gotta be the best tasting pizza around right now. Standing ovation big Papa Murphy's. DeliciousParking: Tough to grab a spot if you go like 5-7
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Garlic Monkey Bread
Had my order fast and ready and employees are always nice and location is
Atmosphere: 5
Food: 5
Service: 5
Food is always great ?
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Good service, fast and easy pick up. Easy ordering.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Pizza with Dipping Sauce
Came in for a vegetarian pizza with dairy free cheese. Didn’t read the description of what’s on the pizza and the young guy and gal working saved my bacon! The young lady let me know the pizza comes with a garlic sauce with dairy and swapped it for red sauce. When wrapping up my pizza, the young man let me know it normally comes with an herbs and cheese topping and subbed it for just the herbs. Didn’t catch their names but thanks guys!
Atmosphere: 5
Food: 5
Service: 5
The kids that helped me out were super helpful. I had a special order pizza and they didn't even question my crazy idea lol thanks again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Garlic
I feel you get what you pay for but they give me more generous with the toppings Fair exchange ain't no
Atmosphere: 5
Food: 3
Service: 4
The service was ok. The girl that took my order was friendly and said what I ordered would be ok to make. I ordered a half and half pizza. When the girl who took the order told the other girl my order the girl made a face like it was an inconvenience. Then it took them awhile to make it. One person was restocking and another cleaning the windows. Customer service skills need to be worked on.