Pho V & V Vietnamese Restaurant

5434 S Tacoma Way, Tacoma
(253) 475-6165

Recent Reviews

Sort by
Roger

I always get large combo, spring rolls and fried rolls... Always delicious and fresh. The place is always clean, the health department also agrees. Both owners are very sweet!

Food: 5

tylor dyer

Dishes from previous customers were everywhere despite the place being completely empty and the owner sitting not doing anything. Dirty fish tank. No light in the mens room. Worst of all, my wife is pretty sure the meat in her mongolian beef was rancid and she has been sick all night, and so has our friend who took some bites. For $16 I expect my fried rice to be piled high, but the serving size was tiny. Doesn't matter though, I couldn't finish anything we were served.

Atmosphere: 1

Food: 1

Service: 1

Becca Pace

It's a cute little spot with tasty food. It has an old Tacoma charm which makes the place feel very nostalgic. The spring rolls were tasty and the price is very reasonably.

Atmosphere: 4

Food: 4

Service: 4

FTB Co.

Terrible Customer Service . Firstly I’m a local. I go to school A SINGLE block away. I’m a college student so my income is already pretty shallow but I thought since my client tipped me $10 I could scrounge up some coin change for the remainder of what I needed for my meal. Mind you I just went there the day prior and ate on my lunch break (No tip because I felt like they could’ve had better customer service, like didn’t even get me water till I had to ask.) Come a new day, I appreciated the convenient pricing, and walking distance from my school. I wanted to dine in again and the MAIN MALE CASHIER tells me “If you want to dine in you have to tip”. Excuse me? Now firstly, Never in my life do I have a problem giving tips. But being asked for one is just plain rude. In such shock I asked the man “is it a requirement to tip?” He says, “Yes, if you want to dine in”. NOW, I’m a pregnant women so you can already understand my energy at this point was a bit frustrated because i understand this is not okay. I’ve worked in customer service, AND I’ve also been a server in MANY restaurants. Maybe if there was even a HINT of customers service like a greeting when I walked in, a water given without asking, and at the BARE MINIMUM A SMILE when they HAD to bring the food out. I would’ve definitely felt more inclined to actually go in my bank account and tip.
Better said, They are lacking PLENTY of traffic at their restaurant located right on south Tacoma way (there should be plenty of traffic, Howly bagel is right across the street with lines outside the door going DOWN THE BLOCK) and they’re desperate for money for their lease due to their poor customer service.

Atmosphere: 1

Food: 2

Service: 1

AJ Casaus

Food was absolutely amazing and staff felt like a kind family. Portion was nice also will be coming back!

Atmosphere: 5

Food: 5

Service: 5

Leah Nichols

Horrible customer service!!! The older guy up front is so rude! We wont be returning.

Atmosphere: 3

Food: 2

Service: 1

N8

This is probably the best pho broth I've had in a long while (including when I was in Vietnam). It's unassuming and quiet with a Jazz background, and the owners are super nice, although very quiet as well.
I had the house special and my son had the tofu pho. He loved it as well.

Food: 5

Service: 5

Jodi Mallari

It is a mom and pop restaurant. There is no other workers besides them. Give them some grace. I enjoyed the food. It was simple and delicious, nothing grand. If you want to support local businesses, this is one of them. I took my time, I didn't feel rushed. The husband ran the front juggling phone calls, dealing with pay outs, and serving customers. I would come back here to eat.

Atmosphere: 5

Food: 5

Service: 5

Angelina Ortega

Absolutely unacceptable experience. I came in hoping for a decent meal and instead got yelled at by the owner — yes, the actual owner — who was shouting at customers like we were inconveniencing him just by being there.

To top it off, I found a hair in my food. When I politely brought it to the staff’s attention, the response was defensive and dismissive. No apology, no replacement, nothing. Just attitude. And the accusation we put the hair ourselves.

Between the awful customer service, the unsanitary food, and the aggressive behavior, I wouldn’t recommend this place to anyone. There are way better places nearby where you’ll be treated like a human being and served clean food. Steer clear.

Em

Decided to try this place despite the negative reviews.

Best Pho I’ve had in the entire state of Washington and I’ve been to many Vietnamese restaurants. Delicious, simple and perfect broth.

Glad I decided to come here.

Atmosphere: 5

Food: 5

Service: 5

Suxk Less

$16.5 for JUST ONE ultra THIN pork steak is no joke lol
I’ve been to many pho restaurants and this place is worst. Fair price should be $5 for sure

Atmosphere: 1

Food: 1

Service: 2

Kari Heydt

Very clean and tasty fresh food. Perfect lunch stop. Nice owners.

Joshua Smith

Save your money
Don’t come here.
Shitty service. Slow ass cooks for mid ass food.

Rachael M

I don't want to leave bad reviews, but there are a few things that were just bad enough that I feel like people should be warned. The host/cashier was nice, the place was clean. We got bahn mi and never have I been so disappointed. Basically there was nothing on it. Probably 1.5-2 oz of meat and a little veggies. It was good tasting but honestly there just was hardly anything on it. The price was very cheap and if they're trying to save money I would have been happy to pay more for some meat. The wait is long as this seems to be run by just husband and wife. There was a table with 10 people ahead of us so it took about an hour to get food.

Annie Switzer

Super authentic, flavorful pho. Great portion sizes and super friendly staff. Thanks v and v!

Loading...

Pho V & V Vietnamese Restaurant

5434 S Tacoma Way, Tacoma, WA 98409
(253) 475-6165