Popeyes Louisiana Kitchen

1917 S 72nd St b29, Tacoma
(509) 408-0448

Recent Reviews

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Chelimo Chesire

Conveniently affordable

Atmosphere: 5

Food: 5

Service: 5

Angelique Battle

Absolutely ridiculous. Waited in line for 30 minutes with 1 car in front of us and cars piling behind us. Then when we eventually got to the window for our food, we had to park in front of the restaurant and wait.

Atmosphere: 1

Food: 4

Service: 1

Shaun Hazel

Unbelievable... they are so slow. Waited in line for 15 minutes at the drive thru .... after you order, they tell you to stay there, they don't let you pull forward... what kind of clown show is this

Atmosphere: 1

Food: 1

Service: 1

Okamiguy

I always enjoy Popeyes but I wouldn't done in again if I could help it! Great staff!

Atmosphere: 2

Food: 4

Service: 5

matthew Adkins

The food is served cold
The entire dinning room is always dirty
And the wait is so long.

These will soon go the way of Jack in Box, shuttered and employees looking for work.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Red Beans & Rice

Julie Koenning

Placed an ordermatology online for 4:50 pick up. Several people came in, ordered and left in the 50 minutes we wanted for our order.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mashed Potatoes, 2pc Chicken Meal

Michael Delaney

If u order online never think ur food is going to be ready on time , food is cold sauces not correct , this is ridiculous

Atmosphere: 1

Food: 3

Service: 1

Manda

Adding to this after their response back to me: Their response to everyone seems to be the SAME, so generic and dry. We will NEVER order from this establishment again as long as it’s open. Maybe the OWNERS should go through the drive-thru as “regular” people and see how the employees really are.

This place doesn’t even deserve a star from me after the ignorance and unprofessionalism (regardless of it being a fast food spot) the workers have.

This is the 2nd time we have had a “not so good experience” at this Popeyes. My husband and I got there at about 11:10pm on 10/31 the line only moved ONE car in about 15-20 minutes. So we decided to pull out of the drive-thru and as we were coming back around towards the front of the building there was an employee walking outside to go give a delivery to a door dash or Uber driver. My husband gets out and all he went to do was ask why is it taking FOREVER for the line to move and the female employee was just RUDE and arrogant as hell and that set my husband off all she had to say was “we apologize sir we’re short staffed or something” but INSTEAD she acting like an animal. She was then inside the building flipping my husband off and recording or acting like she was recording my car (which I don’t care) but the unprofessionalism was real. We will NOT be back to this establishment and I WILL BE in to speak to a manager.

Rocky Sawyer

Around 10:40 on 10/31 in the drivethrough, girl was rude as heck, apparently it's an inconvenience to ask for butter and honey for our buscuits. Rolled her eyes and threw them in the bag. Sorry I asked

Atmosphere: 1

Food: 4

Service: 1

Suzy Suzie Suzey

Terrible popeyes you'll be waiting forever just 2 place your order with only 1 car ahead of you. They're lazy and have nothing but young adult teenager types working in here. Barely any spicy mayo on my chicken sandwich, asked for ranch twice and didn't get any. Overall I'd give this location a zero, Do better!

andreas hyneman

I wish that this Popeyes was shut down. For one the service they have an attitude when you order the food. Then you tell him what you want they don't even put the all the food in there but they don't have a problem with taking your money ordered a 12 piece chicken fries and a biscuit in with strawberry jelly they gave me the chicken the jelly no biscuit no fries in my drink I had I tried calling them they don't answer they have perfect customer service minus 100 I hope corporate one day comes down on them or shuts them down.
Customers always right and for me to even give him my money which I don't really care for Popeyes due to their service in that area be so bad this just solidifies how I feel about Popeye's Chicken never going to this restaurant ever again and I encourage you guys to go to Chick-fil-A or go to a different chicken place Wingstop is a little bit better then Popeye's Chicken due to their customer service and how they treat you

Atmosphere: 1

Food: 1

Service: 1

Michael Savage

The food is good, I love me a chicken sammy.customer service is a step down, it could use improvement, isn't bad, but isn't great. The atmosphere is where the real bad news kicks in, it always feels dirty, and there is often something broken. Still good chicken and Mac and cheese tho.

Atmosphere: 2

Food: 4

Service: 3

Abigail Martinez

The food is not that bad, the problem is that they give you an order that you did not order and they do not deliver it completely

Food: 2

Service: 1

KO- Chibi Elsa

Slowwwwwwwwwwwwwwwwwwwwwwwww. No reason to be waiting 40 minutes for a

Atmosphere: 1

Food: 4

Service: 1

FlyNHawaiian

One star is too many. We waited over 35 minutes, food still wasn’t done when my husband walked inside to check. Worker was picking his nose, handling the food. Very unsanitary, I am surprised no one has reported getting sick from this restaurant. Eat at your own risk. zero organization, no one knows what they’re doing. We left without getting our food.

Atmosphere: 1

Food: 1

Service: 1

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