Did a mobile order for a Venti drink and was delivered a grande.
Nazir Ahmad Khosrawi
One of the worst Starbucks experiences I’ve ever had. They treat their customers terribly, and there’s a long, long waiting time without even a single customer in line.
Atmosphere: 1
Food: 1
Service: 1
Chloe Pinkney
My sister and I were dropped off here while the husbands went and ran an errand. We ordered our drinks and also were wanting a water (it’s 80 degrees out). We got our drinks and a few minutes after I went back to up ask for our water. I was greeted by “do you need something” with an attitude attached to it. I then said “yeah we also ordered a water” she then grabbed the ticket that was ignored, and grabbed a tall cup filled it with water, saw the ticket said venti and took it off of the cup so that way she wasn’t at fault. This experience is why I no longer come to Starbucks. This company and the employees lack customer service skills. Don’t come here if you want to be respected. - coming from a barista of a local stand
Trunsta Ekliden
We got our order, but after a crazy long waiting time. They prioritized everybody else, and most of all the drive through. Too loud music too.
Atmosphere: 3
Food: 5
Service: 1
geofre
I have to say I was excited to try a salted caramel mocha Frappuccino but dang was that disgusting. My drink and also been sitting for a while already done but not put out at the mobile order station so I waited unnecessarily. And also ordered a pastry online and they had to refund it to me because they didn't actually have it.
Atmosphere: 3
Food: 2
Service: 3
Alicia Philbeck
This is one of my absolute favorite Starbucks locations simply because the employees are the best! Always have a smile waiting for me when I walk in the door and always make my drinks to perfection
Atmosphere: 5
Food: 5
Service: 5
Alayna Carroll
I usually have great experiences at this Starbucks, but I wanted to share some feedback from my recent visit on 7/26 at 3:13 PM. My husband and I placed a mobile order just a few minutes before arriving. We understand that doesn’t give much time, and we weren’t expecting the drink to be ready right away.
When we got to the window, I was polite and didn’t express any frustration. However, the barista said, “For future reference, you should give us extra time to work on your drink before showing up,” in a very rude tone. I understood the message, but the way it was delivered felt uncalled for and unprofessional.
What really made the interaction uncomfortable was how she kept giving me death stares while we waited for the drink to be made. I hadn’t said anything rude or acted upset, so it felt unnecessary and honestly made the experience feel hostile.
I know working in customer service can be stressful, and I truly wasn’t trying to make anyone’s job harder, but a little kindness and grace can really go a long way.
Food: 5
Service: 1
Beano Trombino
Rude. Wouldn't let me use the restroom really quick whenever there was literally NO ONE else in the whole store. Said I had to buy something first which I know is NOT company policy. Simply cold hearted.
Atmosphere: 1
Service: 1
Ty Reid
Love love love! VerY nice!
Atmosphere: 5
Food: 5
Service: 5
The Honest Reviewer
Customer Service is by far worst than Walmart and McDonald’s! Staff is very unfriendly and they seem to be bothered for any little reason even to correct their own mistakes! Unless you’re a male these female barista will be rude to you and unfriendly! I do not recommend nor will I be coming back!
I love the little messages they write on the cups!
Atmosphere: 5
Food: 5
Service: 5
Victoria Colon
The customer service is phenomenal every time I come here. I had the lavender latte and it was divine! This is one of my top Starbucks locations!
Diana Ramirez
Normally this location is right on. However after spending some time at the location inside base and coming back to this location on union. I was disappointed with the drink we were given.
Lee Mateo
Fast! Promt and delicious!!!
Jami Cantrell
I’m a little confused why everytime I go to this location my drink is not full. For 8$ per drink you’d think you’d get a full cup of coffee.
These felt light and I checked before I left the store. They “seemed full”, but by the time I got home the foam settled and this is how much actual coffee was in my cup. Mind you I literally live 2 minutes away. Baristas here need to be retrained. I pretty much got 1 coffee for the price of 2
Did a mobile order for a Venti drink and was delivered a grande.
One of the worst Starbucks experiences I’ve ever had. They treat their customers terribly, and there’s a long, long waiting time without even a single customer in line.
Atmosphere: 1
Food: 1
Service: 1
My sister and I were dropped off here while the husbands went and ran an errand. We ordered our drinks and also were wanting a water (it’s 80 degrees out). We got our drinks and a few minutes after I went back to up ask for our water. I was greeted by “do you need something” with an attitude attached to it. I then said “yeah we also ordered a water” she then grabbed the ticket that was ignored, and grabbed a tall cup filled it with water, saw the ticket said venti and took it off of the cup so that way she wasn’t at fault. This experience is why I no longer come to Starbucks. This company and the employees lack customer service skills. Don’t come here if you want to be respected. - coming from a barista of a local stand
We got our order, but after a crazy long waiting time. They prioritized everybody else, and most of all the drive through. Too loud music too.
Atmosphere: 3
Food: 5
Service: 1
I have to say I was excited to try a salted caramel mocha Frappuccino but dang was that disgusting. My drink and also been sitting for a while already done but not put out at the mobile order station so I waited unnecessarily. And also ordered a pastry online and they had to refund it to me because they didn't actually have it.
Atmosphere: 3
Food: 2
Service: 3
This is one of my absolute favorite Starbucks locations simply because the employees are the best! Always have a smile waiting for me when I walk in the door and always make my drinks to perfection
Atmosphere: 5
Food: 5
Service: 5
I usually have great experiences at this Starbucks, but I wanted to share some feedback from my recent visit on 7/26 at 3:13 PM. My husband and I placed a mobile order just a few minutes before arriving. We understand that doesn’t give much time, and we weren’t expecting the drink to be ready right away.
When we got to the window, I was polite and didn’t express any frustration. However, the barista said, “For future reference, you should give us extra time to work on your drink before showing up,” in a very rude tone. I understood the message, but the way it was delivered felt uncalled for and unprofessional.
What really made the interaction uncomfortable was how she kept giving me death stares while we waited for the drink to be made. I hadn’t said anything rude or acted upset, so it felt unnecessary and honestly made the experience feel hostile.
I know working in customer service can be stressful, and I truly wasn’t trying to make anyone’s job harder, but a little kindness and grace can really go a long way.
Food: 5
Service: 1
Rude. Wouldn't let me use the restroom really quick whenever there was literally NO ONE else in the whole store. Said I had to buy something first which I know is NOT company policy. Simply cold hearted.
Atmosphere: 1
Service: 1
Love love love! VerY nice!
Atmosphere: 5
Food: 5
Service: 5
Customer Service is by far worst than Walmart and McDonald’s!
Staff is very unfriendly and they seem to be bothered for any little reason even to correct their own mistakes! Unless you’re a male these female barista will be rude to you and unfriendly!
I do not recommend nor will I be coming back!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I love the little messages they write on the cups!
Atmosphere: 5
Food: 5
Service: 5
The customer service is phenomenal every time I come here. I had the lavender latte and it was divine! This is one of my top Starbucks locations!
Normally this location is right on. However after spending some time at the location inside base and coming back to this location on union. I was disappointed with the drink we were given.
Fast! Promt and delicious!!!
I’m a little confused why everytime I go to this location my drink is not full. For 8$ per drink you’d think you’d get a full cup of coffee.
These felt light and I checked before I left the store. They “seemed full”, but by the time I got home the foam settled and this is how much actual coffee was in my cup. Mind you I literally live 2 minutes away. Baristas here need to be retrained. I pretty much got 1 coffee for the price of 2
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