Starbucks
3401 S 23rd St, Tacoma
(253) 272-0849
Recent Reviews
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Aparrently you gotta buy something to get some water. Even if you spend your money here all the time. Hella petty
Service: 1
I love your coffee store but when do u have your secret menu at Starbucks
Yesterday 12/30/24 around 130pm I placed an order on the Starbucks app intending to pick it up at this location. But when I arrived they said they didn't have an order under my name and I realized I had accidentally sent it to a different location near my house over 30 minutes away. I was just on lunch break and not able to drive to the other location. So I just ordered it again. I was annoyed and mad at myself because I messed up and didn't feel right calling the other location or trying to get a refund since it was my error. This kind of mistake always feels bad. Wasted money. So I pulled up to the window with my app out ready to pay again but the Barista at the window at this location whose name I very much regret not getting said it was OK and I didn't need to pay again in this situation and gave me my drink. 🥹 That immediately made me feel better while I was kicking myself for my mistake. This experience solidified my loyalty to Starbucks and especially this location. I appreciated that grace you gave me in this situation. Thank you for an excellent customer service experience.
Atmosphere: 5
Food: 5
Service: 5
drinks suck
The morning crew is quick, friendly and efficient!!
Atmosphere: 5
Food: 5
Service: 5
I was having a really rough day and Rene was so kind to me and gave me a great pep talk. She didn't even take my tip. She turned my entire day around. ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Cream Cheese Muffin
DRIVE THRU OR WALKUP ONLY, NO sit-down as advertised
The wait was a bit long but the batista acknowledged it and apologized. The pumpkin cream Chai is absolutely delicious as well as the pumpkin cream cheese muffin. Definitely will go again in the futur
Probably the worst starbucks I’ve been to
Atmosphere: 1
Food: 2
Service: 1
I Bought a drink and lemon Loaf here . According to Ray the Hot drinks don’t come with sleeves anymore, so My hot drink was so Hot it spilled outside her window. And she wonder why I was upset. I’m upset because Ray and her coworkers like to stand there laugh at me while I wanted to get my hot drink and lemon loaf due to I needed to ask for a sleeve when it’s hot. But the other customers that were there didn’t ask for a sleeve but they got 1? So I won’t be coming here anymore, this is twice they did this. Ray needs training and the whole staff here and stop making it personal hangouts for the staff. If corporate gets this these staff needs training asap.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cameron was amazing and sweet
Food: 5
Service: 5
I ordered a venti latte without foam. They gave me one that didn't even fill up my grande metal cup when I poured it in there.
Atmosphere: 5
Food: 4
Service: 1
They understood the assignment! An extreme amount of caramel drizzle means exactly this. Thanks girl
Atmosphere: 5
Food: 5
Service: 5
It is the oddest Starbucks to get in and out of. Food was good. Staff was nice and friendly. Near DSHS, so watch out for wandering downtrodden folks.
Atmosphere: 3
Food: 4
Service: 5
This location on S Union Ave is a pain to get into the lot to walk-up or drive-thru. No interior counter or station. But it is close to my work.
Parking: You are better off parking in Wal-Mart lot and walking to this Starbucks.
Atmosphere: 3
Food: 4
Service: 5
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