The lady with the reddish orange hair, first she gave my wife the wrong smoothie than gave me my coffee cold, when I told her she said the drip is not fresh so I gave it back to her. I had to look cause I thought she was just putting it in the microwave but thankfully she didn't and made me a new one but when she gave it back to me the lid wasn't even on and so it spilled on my hand burning me, than she had the audacity to say careful it's hot after it was spilled on my hand. Wow big foot...... just wow..... not going back
Atmosphere: 1
Service: 1
Nena Ciaramitaro (Eagle I)
Great place however the prices like everywhere else has risen .. The once 6.00 (5+shots) 32 oz is now anywhere from 11. To 17.00 depending on your blends of choice. White coffee , whipped cream, extra shots, type of milk like products, adding protein powder, blended milk shake etc .. peace oyt ✌️🫅
Atmosphere: 4
Food: 5
Service: 5
Lisa Herrig
They are wonderful everytime I get coffee.
Atmosphere: 5
Service: 5
Recommended dishes: Espresso Shots, Italian Soda, Banana Bread, 24oz - Italian Cream Soda
Steven Parsons
Drove up, one car at each window. Car in front got his drink then they proceeded to chit chat for quit a while. My wife walked up to window and asked if we should go to other window when the barrista said rudely that they were almost done. They continued to talk . We were going to go to other window when we noticed same thing going on there. Finally car put it in drive to leave when he slipped the barrista what looked like was pills. Pulled up to window where she tried to act sweet and we noticed the other side was still just talking. Talk about horrible service.
Atmosphere: 1
Food: 3
Service: 1
Mark McCabe
Very polite and quick with the orders. I had a Italian Soda and it was flavored just right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 20 Oz Mythical Mocha Frostbite Whip Creme with Caranel Drizzle
Kyla Freymann
Honestly wish i could put 0 stars. I also wish i knew the girls name that served us but all i know is she had red dyed hair. Horrible customer service and our drinks tasted nothing like what we asked for. The drinks were so bad we just tossed them out. It’s not hard to make a basic chai, and mocha. She was also super impatient and had a bunch of attitude. I’m tired of people having bad customer service. If being around people isn’t your thing, find a different job please.
Atmosphere: 1
Food: 1
Service: 1
Devin Kennon
I just ordered thru doordash I work at Wendy's off Bridgeport bomb af ❤️ ty
Atmosphere: 5
Food: 5
Service: 5
Joslin A
The group of employees that are there Monday to Friday in the mornings are hands down the BEST EVER!!! We're there usually Monday through Friday in the mornings. 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Shots, 20 Oz Mythical Mocha Frostbite Whip Creme with Caranel Drizzle, 24oz - Nutty Yeti, Cinnamon Roll, Italian Soda, Strawberry, Megafoot - Yetea Splash, 2 Can 32oz - Slimfoot Cocoberry, 24oz - Sasquatch Tracks, 24oz - Legendary Latte, 2 Can 32oz - Infused Energy, 24 - Berry and the Beast, 2 Can 32oz - Unicorn Dream, 2 Can 32oz - Liquid Sunset, 24 - Strawberry Sasquatch
Jeannie Reilly
i come up with coffee
Kita Mitchell
I’ve been sitting here for 25 minutes being in the car at the window ordered three menu drinks. There is no reason it should be taking this long.
The staff are always polite, and they never mess up my drinks.
Atmosphere: 5
Service: 5
Recommended dishes: Espresso Shots, 24oz - Sasquatch Tracks, 2 Can 32oz - Infused Energy
Sharrese Johnson
Dear Bigfoot Java Team,
I visited your location a few minutes ago and unfortunately had a disappointing experience. I ordered a "Berry and the Beast," which, to my understanding, should be a dark purple drink. However, I received a light pink drink instead.
Additionally, the service was not up to the standard I’m accustomed to at your 6th Avenue location. The employee who assisted me did not acknowledge me with a simple "Have a nice day" when handing me my drink. Instead, she closed the window abruptly and seemed more focused on a conversation with the other car, which left me feeling unimportant as a customer.
I have always had great experiences at the Bigfoot Java on 6th Avenue, where my drinks are consistently made to perfection, and I hope this feedback can help improve the customer experience at this particular location. It may be beneficial to provide further training to staff on drink preparation and customer service etiquette.
Thank you for your attention to this matter. I look forward to seeing continued high standards from your team.
Best regards, Sharrese Johnson
Cal Holiday
I've stopped here every Friday for the past few months and the service is always amazing! I've tried a new drink every time and liked pretty much all of them. Thanks for your awesome drinks and amazing service!
Atmosphere: 5
Food: 5
Service: 5
Riley Covington
Good drinks as expected. Wifi has "been out" for a couple weeks now. We've missed out on a lot of reward points. Disappointing.
Atmosphere: 2
Food: 5
Service: 5
Amber London
I ordered 2 of the 32oz Redbull drinks through the website to be delivered by Door Dash, I received a 32oz "Tea" and a 24oz "Possibly Unkown flavored Italian Soda". When the driver arrived discovered that the drinks were both wrong and was told they don't know what to do about it, gave me both drinks and left. I tried calling the number listed on Website and no answer. Very disappointed with this experience. I started out thinking that it would be convenient to have my drinks brought to me and instead ended up with 2 drinks I didn't order and don't even know for sure what either one was. I feel like I was ripped off badly, I paid $25 for 2 drinks and now I'm left with no way to get the drinks fixed and without what I ordered.
The lady with the reddish orange hair, first she gave my wife the wrong smoothie than gave me my coffee cold, when I told her she said the drip is not fresh so I gave it back to her. I had to look cause I thought she was just putting it in the microwave but thankfully she didn't and made me a new one but when she gave it back to me the lid wasn't even on and so it spilled on my hand burning me, than she had the audacity to say careful it's hot after it was spilled on my hand. Wow big foot...... just wow..... not going back
Atmosphere: 1
Service: 1
Great place however the prices like everywhere else has risen .. The once 6.00 (5+shots) 32 oz is now anywhere from 11. To 17.00 depending on your blends of choice. White coffee , whipped cream, extra shots, type of milk like products, adding protein powder, blended milk shake etc .. peace oyt ✌️🫅
Atmosphere: 4
Food: 5
Service: 5
They are wonderful everytime I get coffee.
Atmosphere: 5
Service: 5
Recommended dishes: Espresso Shots, Italian Soda, Banana Bread, 24oz - Italian Cream Soda
Drove up, one car at each window. Car in front got his drink then they proceeded to chit chat for quit a while. My wife walked up to window and asked if we should go to other window when the barrista said rudely that they were almost done. They continued to talk . We were going to go to other window when we noticed same thing going on there. Finally car put it in drive to leave when he slipped the barrista what looked like was pills. Pulled up to window where she tried to act sweet and we noticed the other side was still just talking. Talk about horrible service.
Atmosphere: 1
Food: 3
Service: 1
Very polite and quick with the orders. I had a Italian Soda and it was flavored just right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 20 Oz Mythical Mocha Frostbite Whip Creme with Caranel Drizzle
Honestly wish i could put 0 stars. I also wish i knew the girls name that served us but all i know is she had red dyed hair. Horrible customer service and our drinks tasted nothing like what we asked for. The drinks were so bad we just tossed them out. It’s not hard to make a basic chai, and mocha. She was also super impatient and had a bunch of attitude. I’m tired of people having bad customer service. If being around people isn’t your thing, find a different job please.
Atmosphere: 1
Food: 1
Service: 1
I just ordered thru doordash I work at Wendy's off Bridgeport bomb af ❤️ ty
Atmosphere: 5
Food: 5
Service: 5
The group of employees that are there Monday to Friday in the mornings are hands down the BEST EVER!!! We're there usually Monday through Friday in the mornings. 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Shots, 20 Oz Mythical Mocha Frostbite Whip Creme with Caranel Drizzle, 24oz - Nutty Yeti, Cinnamon Roll, Italian Soda, Strawberry, Megafoot - Yetea Splash, 2 Can 32oz - Slimfoot Cocoberry, 24oz - Sasquatch Tracks, 24oz - Legendary Latte, 2 Can 32oz - Infused Energy, 24 - Berry and the Beast, 2 Can 32oz - Unicorn Dream, 2 Can 32oz - Liquid Sunset, 24 - Strawberry Sasquatch
i come up with coffee
I’ve been sitting here for 25 minutes being in the car at the window ordered three menu drinks. There is no reason it should be taking this long.
Restaurantji Recommends
The staff are always polite, and they never mess up my drinks.
Atmosphere: 5
Service: 5
Recommended dishes: Espresso Shots, 24oz - Sasquatch Tracks, 2 Can 32oz - Infused Energy
Dear Bigfoot Java Team,
I visited your location a few minutes ago and unfortunately had a disappointing experience. I ordered a "Berry and the Beast," which, to my understanding, should be a dark purple drink. However, I received a light pink drink instead.
Additionally, the service was not up to the standard I’m accustomed to at your 6th Avenue location. The employee who assisted me did not acknowledge me with a simple "Have a nice day" when handing me my drink. Instead, she closed the window abruptly and seemed more focused on a conversation with the other car, which left me feeling unimportant as a customer.
I have always had great experiences at the Bigfoot Java on 6th Avenue, where my drinks are consistently made to perfection, and I hope this feedback can help improve the customer experience at this particular location. It may be beneficial to provide further training to staff on drink preparation and customer service etiquette.
Thank you for your attention to this matter. I look forward to seeing continued high standards from your team.
Best regards,
Sharrese Johnson
I've stopped here every Friday for the past few months and the service is always amazing! I've tried a new drink every time and liked pretty much all of them. Thanks for your awesome drinks and amazing service!
Atmosphere: 5
Food: 5
Service: 5
Good drinks as expected.
Wifi has "been out" for a couple weeks now. We've missed out on a lot of reward points. Disappointing.
Atmosphere: 2
Food: 5
Service: 5
I ordered 2 of the 32oz Redbull drinks through the website to be delivered by Door Dash, I received a 32oz "Tea" and a 24oz "Possibly Unkown flavored Italian Soda". When the driver arrived discovered that the drinks were both wrong and was told they don't know what to do about it, gave me both drinks and left. I tried calling the number listed on Website and no answer. Very disappointed with this experience. I started out thinking that it would be convenient to have my drinks brought to me and instead ended up with 2 drinks I didn't order and don't even know for sure what either one was. I feel like I was ripped off badly, I paid $25 for 2 drinks and now I'm left with no way to get the drinks fixed and without what I ordered.
Atmosphere: 1
Food: 1
Service: 1
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