Subway

10909 Portland Ave E, Tacoma
(253) 536-2009

Recent Reviews

Jerry Hall

This place does not take certain coupon such as 3 foot long for 17.99. There is no notice or signs displayed about refusal to take coupon. I had made order and sandwiches were made it was time to pay when I was told they can’t take paper coupon, so I tried to use app again it failed paper coupon and the app said this coupon is not supported. This store should have to tell you before order. Crooks the coupon is good for all US store as per coupon. I will contact Cooperate office over this issue and not return to this store ever

Food: 5

Service: 5

Kita Watkins

Carrie and Katie are always so amazing and kind, definitely my favorite location to visit!

Atmosphere: 5

Food: 5

Service: 5

Penny Ferguson

It's a great place.It really depends whose working concerning sandwiches. Today the employee, not to generous with the veggies part. It's like he is counting each item...fir example olives and onions ect.

Atmosphere: 4

Food: 4

Service: 3

Claudia Yescas

Today is October 10th 2023 it is 10:50 in the morning. Lady working there so rude. This was my second time being there with this lady and the both times she was so rude. She makes the sándwiches the way she wants and gets mad when she is correct. Overol really bad customer service.

Service: 1

Dag Dern it

Ordered the Italian BmT sandwich which I usually have, and this one didn't taste right. Would have returned for something else if I didn't have an appointment that was running late.

Atmosphere: 3

Food: 1

Service: 3

K H.

Great service today. I ordered a party box in person with special request to have lettuce and tomato packaged separately on the side. I left the sandwich selection up to the person at the counter. I picked up 3 hours later and got a great sandwich selection and veggies nicely arranged on a tray - several options - not just the lettuce and toms requested. Well received at my lunch gathering.

Travis C.

Customer service is absolutely horrible. Food quality is actually decent but the employees are so ridiculously rude I'd rather drive across the county next time.

Vivian Vikki Board

The CLEANEST subway I have seen! I walked in at 1230pm...the meat and veggie cases were perfect! I was amazed and wowed at the display ...even the presentation of the meat was lovely...it is obvious the person who works here...(very nice lady) takes pride in her work. The only reason for 4 stars rather than 5 on the food...I was not too happy with the bread today...the white bread was a bit stale...

Atmosphere: 5

Food: 4

Service: 5

Martyn Schliemann

The staff was super nice. Restaurant was clean. Food was on par with subways?

Atmosphere: 4

Food: 5

Service: 5

Krista Denney

I am horribly disappointed with the service at this subway! My daughter accidentally dropped a Gatorade bottle and it cracked open and spilled on the floor. My daughter was so embarrassed and I assured her it was ok, but the lady behind the counter sighing extremely loudly and rolling her eyes made my daughter even more upset. I am not going to just leave the mess there obviously, so I grabbed napkins to start cleaning it up! Napkins weren't cutting it so I asked the lady politely for the bathroom code so I could grab paper towels to clean and she rudely gave it to me visibly annoyed. I have managed/worked in food service for 6 plus years and in my opinion the moment that drink spilled on the floor the cashier should have grabbed a wet floor sign placed it over the wet spot and assured us it was ok and grabbed a mop and cleaned it up as soon as she could. We were the only customers in the store at the time! I shouldn't have had to clean that up with no assistance! At the very least it would have been courteous for her to grab paper towels for me. By the time I was ordering I was already upset, but remained polite and the lady said "what do you want?". I should have walked out then and there. No friendly hello when we arrived, no thanking us for being there, no smile, nothing pleasant. Made me so extremely uncomfortable to be there. I didn't eat the food as I was ordering for someone else but the food looked fine and my friend said it tasted good. But the poor service I received today was enough for me to never want to return to this location again. DO BETTER!

Atmosphere: 1

Food: 4

Service: 1

Bill Turner

Rick was A Great Server I will Return to try there New Subs

Atmosphere: 5

Food: 5

Service: 5

Brien Critchlow

Always good for subs. But new menu has a lot of new dealsVegetarian options: Almost every sandwich is great and vegetarian unless you want meatDietary restrictions: Great for a diabetic diet very healthy if you choose it

Atmosphere: 2

Food: 4

Service: 2

Will Todd

They are thiefs at this store..will never go back.

Sam Lister

Shout out to employee David at this store. He helped me and my daughter literally 3 min before closing time.He welcomed us in, was very polite and presentation of our food was great..He could have easily said sorry we're closed but nope he unlocked the door and took/made our order!!Right on David, thank you!Ps. Thanks for the extra cookie

Richard

Because the other Subway on 72nd and Portland was closed at 8:40pm, I ended up here. She gladly made my 2 meatball subs. She took my coupon!!! Good only on the old sandwiches, not the new 12.

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