Subway
1901 S 72nd St Suite A-37, Tacoma
(253) 475-7827
Recent Reviews
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Only subway I got to get food I like it because of the customer service
When I went to get some food the lady working there was picking her nose and didn't wash her hands before seeing me and I walked out and didn't get any food please watch out for her it's Thursday at 9:00pm
Atmosphere: 1
Food: 1
Service: 1
There was 1 person in front of us and they got 2 sandwiches and the worker took a personalphone call and it took over 30 minutes for her to make those sandwiches. We ended up going somewhere else because the person in front of us had to repeat himself 4 times when it came to what he wanted on the veggie side. Definitely not coming back
Atmosphere: 1
Food: 1
Service: 1
My niece LOVES the COOKIES 🍪 thanks Subway! Blessings!
Atmosphere: 5
Food: 4
Service: 5
This subway has a good charm. It's 24 hours and I go after the gym. The employees there aren't forcibly hard to communicate with like some locations. They just act like normal people and I get good vibes from them!
Also prices are fair and they are fast!
Atmosphere: 4
Food: 4
Service: 5
Friday August 22nd 2:15pm
I stopped into this Subway today and had a very disappointing experience. When I walked in, an employee was sitting at one of the front tables on his phone. I assumed he’d get up to help me, but instead he told me, “I’m on my 15-minute break, I’m not making sandwiches.” When I explained that I couldn’t wait that long, he just shrugged as if it didn’t matter.
I understand people need breaks, but the way this was handled was extremely unprofessional and flat-out rude. Being dismissed like that, with no effort to show courtesy or concern, made it clear that customer service wasn’t a priority here. I left irritated and won’t be coming back.
Atmosphere: 1
Service: 1
The guy did a good job didn't have to wait to long.
Food: 4
Service: 4
I wish I could remember the staffs name it was a girl blonde hair, came to sattle for vacations and stop at this subway, the girl in charge of by order was super nice she was very friendly and polite, if I have another opportunity to stop by here I will, great costumer service ❤️🙏🏽
Food: 5
Service: 5
Great location!!! Clean / fresh!!! A big plus !!
Atmosphere: 5
Food: 5
Service: 5
Staff helped me out by bringing my food to my car!!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Stood at the front of the line for fifteen minutes. Employee at the store walked around and didn’t take anyone’s order or even acknowledge any of us there. Multiple people walked out and we decided to leave as well.
Service: 1
Give Xavier a raise. Working the long hours on a nice day and very friendly. Thanks Xavier!
Atmosphere: 5
Food: 5
Service: 5
I and at least 3 other customers were turned away. I can only guess the line was too long or something for the employee to handle because they stated they were only processing online orders, even though he was taking the order of a family in front of him.
He seemed overwhelmed but it was overall bad service and probably staffing issues. As im writing this in my car in front of the store, i’m seeing more customers come in and then immediately get turned around to leave. It’s 4pm in the afternoon by the way.
Atmosphere: 1
Service: 1
I usually never have any issues at this location. Today I was just a little bummed that the register didn't accept the coupon I wanted to use. I used a coupon with the same deal at that same location last week.
They only keep 1 employee working per shift, but they work hard and are always kind. Be patient.
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