Food is good. Employees are great, however for how much an individual soda costs someone should remember to put in the syrup. The root-beer was just colored soda water. Did not catch that until I got home and tried it. And I had to much going on to go back.
Service: 5
Anthony V
Food is never bad but they do not have the 'fast' in fast food. You could be waiting up to a half an hour some days, stuck in line and unable to leave.
Atmosphere: 2
Food: 4
Service: 2
Kenward North
The only thing consistent about the place is that it will be a very slow wait unless you ordered on the app, but even then sometimes they do not begin the order until you’ve shown up, defeating the purpose. Food’s never been awful here, it’s just fast food, it’s really the crazy slow staff that bogs it down so much
Some staff can be nice but who cares about that when you’re trying to eat. The bulk of what you will hear/see of them is joking or standing around, even when it seems like the place is swamped lol.
Atmosphere: 2
Food: 2
Service: 2
Wes
Told that I have to use the drive through. Nope. How about I just go somewhere else instead.
vance powers
Whole crew unprofessional. The drive-thru attendant was acting like he was unable to speak normally and I could hear the crew laughing and I was unable to even get my food order placed. I would suggest cleaning house and getting a new staff at this location.
Atmosphere: 1
Food: 1
Service: 1
Jareth Arneberg
Worst place to order from. Do yourself a favor spend your money here or time go elsewhere . Staff is rude and waits 5 minutes to take your order than another 25 for 2 cars in front of me.
Atmosphere: 1
Food: 1
Service: 1
Mathew Dejesus
Alexander took my order on drive through at 356pm 11/15/25 no issues what so ever they finally started to use the pay window to accept payment and no issues there. Waited 15mins to get to food window one person ahead I thought they had a big order but nope she had a water a drink and a small bag of food. Got to the window to sit there for 10mins before I was even acknowledged got my drink then sat for a few more minutes as the mixed young lady with long hair put my order together or so I thought. She eventually came over to me and asked me what my order was??? I told her a Dave’s double with large fires and a 10piece nugget. She went back to her spot and after a few minutes brought my food. Got a little ways down the drivethru to exit to realize after all this she still forgot my nuggets.
Went in white guy at the counter heavyset cowboy hat Texas A&M sweatshirt on didn’t even acknowledge me I told him that hey you forgot my nuggets I was In the drive through brought my receipt and food In. Still dosent acknowledge me hollers for the same lady who had trouble making my order where I had to explain she forget my nuggets. She rolled her eyes brought me my nuggets and told me thank you…
food: my fries had no salt whatsoever my Dave’s double taste if they took it straight from Dave casket from the cemetery. My dog wouldn’t even eat his chicken nuggets and he eats everything. Idk what going on here other than it’s clear the managment sucks! It explains a lot why they are no longer busy.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, Nuggets
Carol Maines
Plan on sitting in the drive through for at least 30 minutes during dinner
Atmosphere: 2
Food: 4
Service: 2
Nicole Martin
I'm very disappointed that they discontinued the oatmeal bars and the oatmeal cookies. I don't know the reason why they did it but they need to bring it back
Hello today I went to the Wendy's 15807 Pacific Ave S Tacoma Wa 98444. As me and my friend arrived the cashier Joshua told us are you sure you want to order it'll be 15-20 minutes. We said that's fine. He took my friends order was very rude and dismissive when she was done ordering he walked away from the counter and had me wait to order for over 10 mins until I asked if I was going to have to wait much longer to order. He said he'd take my order. After 35 mins of waiting I finally got my food. He gave me one sauce. I asked if I could please have another and he said you can only have one because you only ordered a 4 piece nugget. I said I spent 25$ and got a biggie bag, chili, a large number 6 and a chicken sandwich. He said it'd be 50 cents for another sauce and I said why I ordered all this food can I please have one more he said no but you can talk to the manager. The manager look at my tray and said no you can not have another one because you only have 4 nuggets. I said I spent 25$ and waiting 10 mins to order and 35 minutes for my food she said you can have another one for 50 cents. I said okay never mind. I sat down to eat my food that obviously was sitting out for awhile cause the only thing hot was the chili and as a customer was walking out she said you better complain because she was so upset how they treated me. It's very concerning how the customer service is at this Wendy's. No greeting no smiles and make people wait a very long time with out an explanation or a sorry. On top of that it's a mess. I will not be returning and hope this message gets to the right person so this place can be looked into. Thank you!
Atmosphere: 1
Food: 1
Service: 1
George Coyne
Dining room has dozens of flies
Atmosphere: 1
Food: 3
Service: 3
Ashley Santana
Food was fresh this past time I went and staff was friendly. Unfortunately it's not always that way but maybe they got new staff?
Atmosphere: 4
Food: 4
Service: 4
Sukuna Ryomen
Worst service ive ever had. Communication skills are on the lowest possible level, im not even saying about being friendly. Dont go to drive through even if you are dying.
Food is good. Employees are great, however for how much an individual soda costs someone should remember to put in the syrup. The root-beer was just colored soda water. Did not catch that until I got home and tried it. And I had to much going on to go back.
Service: 5
Food is never bad but they do not have the 'fast' in fast food. You could be waiting up to a half an hour some days, stuck in line and unable to leave.
Atmosphere: 2
Food: 4
Service: 2
The only thing consistent about the place is that it will be a very slow wait unless you ordered on the app, but even then sometimes they do not begin the order until you’ve shown up, defeating the purpose. Food’s never been awful here, it’s just fast food, it’s really the crazy slow staff that bogs it down so much
Some staff can be nice but who cares about that when you’re trying to eat. The bulk of what you will hear/see of them is joking or standing around, even when it seems like the place is swamped lol.
Atmosphere: 2
Food: 2
Service: 2
Told that I have to use the drive through. Nope. How about I just go somewhere else instead.
Whole crew unprofessional. The drive-thru attendant was acting like he was unable to speak normally and I could hear the crew laughing and I was unable to even get my food order placed. I would suggest cleaning house and getting a new staff at this location.
Atmosphere: 1
Food: 1
Service: 1
Worst place to order from. Do yourself a favor spend your money here or time go elsewhere . Staff is rude and waits 5 minutes to take your order than another 25 for 2 cars in front of me.
Atmosphere: 1
Food: 1
Service: 1
Alexander took my order on drive through at 356pm 11/15/25 no issues what so ever they finally started to use the pay window to accept payment and no issues there. Waited 15mins to get to food window one person ahead I thought they had a big order but nope she had a water a drink and a small bag of food. Got to the window to sit there for 10mins before I was even acknowledged got my drink then sat for a few more minutes as the mixed young lady with long hair put my order together or so I thought. She eventually came over to me and asked me what my order was??? I told her a Dave’s double with large fires and a 10piece nugget. She went back to her spot and after a few minutes brought my food. Got a little ways down the drivethru to exit to realize after all this she still forgot my nuggets.
Went in white guy at the counter heavyset cowboy hat Texas A&M sweatshirt on didn’t even acknowledge me I told him that hey you forgot my nuggets I was In the drive through brought my receipt and food In. Still dosent acknowledge me hollers for the same lady who had trouble making my order where I had to explain she forget my nuggets. She rolled her eyes brought me my nuggets and told me thank you…
food: my fries had no salt whatsoever my Dave’s double taste if they took it straight from Dave casket from the cemetery. My dog wouldn’t even eat his chicken nuggets and he eats everything. Idk what going on here other than it’s clear the managment sucks! It explains a lot why they are no longer busy.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, Nuggets
Plan on sitting in the drive through for at least 30 minutes during dinner
Atmosphere: 2
Food: 4
Service: 2
I'm very disappointed that they discontinued the oatmeal bars and the oatmeal cookies. I don't know the reason why they did it but they need to bring it back
Atmosphere: 4
Food: 4
Service: 4
Good food but we went through the drive-thru
Food: 5
Service: 5
Restaurantji Recommends
Hello today I went to the Wendy's 15807 Pacific Ave S Tacoma Wa 98444. As me and my friend arrived the cashier Joshua told us are you sure you want to order it'll be 15-20 minutes. We said that's fine. He took my friends order was very rude and dismissive when she was done ordering he walked away from the counter and had me wait to order for over 10 mins until I asked if I was going to have to wait much longer to order. He said he'd take my order. After 35 mins of waiting I finally got my food. He gave me one sauce. I asked if I could please have another and he said you can only have one because you only ordered a 4 piece nugget. I said I spent 25$ and got a biggie bag, chili, a large number 6 and a chicken sandwich. He said it'd be 50 cents for another sauce and I said why I ordered all this food can I please have one more he said no but you can talk to the manager. The manager look at my tray and said no you can not have another one because you only have 4 nuggets. I said I spent 25$ and waiting 10 mins to order and 35 minutes for my food she said you can have another one for 50 cents. I said okay never mind. I sat down to eat my food that obviously was sitting out for awhile cause the only thing hot was the chili and as a customer was walking out she said you better complain because she was so upset how they treated me. It's very concerning how the customer service is at this Wendy's. No greeting no smiles and make people wait a very long time with out an explanation or a sorry. On top of that it's a mess. I will not be returning and hope this message gets to the right person so this place can be looked into. Thank you!
Atmosphere: 1
Food: 1
Service: 1
Dining room has dozens of flies
Atmosphere: 1
Food: 3
Service: 3
Food was fresh this past time I went and staff was friendly. Unfortunately it's not always that way but maybe they got new staff?
Atmosphere: 4
Food: 4
Service: 4
Worst service ive ever had. Communication skills are on the lowest possible level, im not even saying about being friendly. Dont go to drive through even if you are dying.
Atmosphere: 2
Food: 3
Service: 1
Love the Frosty's
Atmosphere: 3
Food: 3
Service: 4
Loading...