Dairy Queen Grill & Chill
1255 Market St, Union Gap
(509) 248-4425
Recent Reviews
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Worst customer service I have ever had I have worked in customer service and fast food for the last 5 years and have never treated a customer like I was treated tonight at this point there is nothing anyone can do to make this right it took 25 minutes to even get my order 5 large blizzard all melted cuz the drive through does not know how to work efficiently and out of everything the worst is the person that called him self the manager that is not what does that keep a customer happy for return service they will never get my money or service I'll wast the gas to go to Westville
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. Ordered my food on DoorDash ordered chicken strip basket with regular fries.They gave me onion rings and when I called the restaurant to tell them that they gave me the wrong order they told me that no you have fries and not onion rings. Well, I know what fries look like. These are for sure not fries. They wanted to argue with me about it.
Food: 1
Service: 1
The last six months they have been out of most blizzard flavors I wanted. Even though the menu never reflect that. Service was confused and slow.
Food: 2
Service: 2
The union application is an excellent DQ if anybody wants to try, cooks are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Fast and friendly service. Thanks for all you do.
Atmosphere: 5
Food: 5
Service: 5
I ordered small blizzards (12oz) and was served the minis (7oz). When I asked if they were actually small, the worker lied. They also had me wait for 10 minutes while they made them (fine) , but when served they were half melted already!
Atmosphere: 3
Food: 1
Service: 1
Mid. Nice patio with a great view of parking lots and highways.
Atmosphere: 3
Food: 3
Service: 3
Best fast-food experience I've ever had. Customer service was excellent, food was steaming hot and looked like the photos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips, Original Cheeseburger
Great customer service ? Food was really good
Atmosphere: 5
Food: 5
Service: 5
Very good customer service and fresh food and friendly staff I recommend to visit this place ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've been here 3 times now, and all 3 times I have had the wrong order. I don't go here often, so I don't understand how they mess up every time even with different orders. They charge me for a more expensive item then hand it to me as it isn't even close to what I've ordered. They never apologize and just take my card, refund me, and charge me again for the correct items. I don't understand why only this location has issues.
Service: 1
Cold fries and hot chicken strips. Also very runny gravy. The $7 meal deal was also almost $10. Tried calling to resolve but the phone always says it's busy
Atmosphere: 3
Food: 1
Service: 2
They don't take coupons you pay full price
Atmosphere: 5
Food: 5
Service: 5
They have the best soft serve and the food is good. They're Blizzards are the best!! My favorite is the hot chocolate oreo ?
Atmosphere: 5
Food: 4
Service: 5
Great food
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