Jimmy John's

3800 Bridgeport Way W STE C, University Place
(253) 566-7060

Recent Reviews

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Jeff Westover

Custome sandwich is always made correctly and very fast.

Heather Bailey

I love Jimmy John's, however when you order a #11 that is supposed to come with double meat and the sandwich has 3 lonely slices of roast beef, a Big feeling of disappointment happens. I expect to get what I order. If this is in fact the new normal double meat then I guess I need to adjust my expectations of my $12 sandwich. As always the place was clean and the workers delightful.

Jacqueline Oliver

Oddly pricey for a half sized sandwich. Chicken was gross. The decorations inside the Jimmy Johns are passive aggressive? I wouldn't tell anyone to go here or that I had a great experience. Just subpar.

R Keeler

Charged me 9 dollars for a slim when it says 6.99 on the menu

Lorisa Johnson

LOVE LOVE LOVE this location this store their food everything I order from here more than I probably should but they are just so amazing, fast, nice the store always clean and the food is just on point or what’s the word people use now “bussin”

Jessica Price

If yall could please for once cut my sandwich in half I’ll cry. I’m not just attacking this jimmy johns it seems to be a conspiracy through out all jimmy johns to not cut my sandwich in half. I’m trying to enjoy sandwich immediately but yall are putting to work I have tiny hands and it’s such a big sandwich

Iris Smith

Update: I followed the link left below from corporate & the manager called me back the next day offering to fix the issue. I’m very happy with the outcome & appreciate the customer service from management. I do hope the employees will focus a little more on the customers & the service they provide, but overall I’m pleased with the response time & outcome.

The absolute slowest sandwich shop & they don’t acknowledge you when you walk in the door. There’s three employees messing with registers and recipes while there’s a line of people waiting during lunch. I ordered a sandwich on their app 20 minutes before arriving in hopes of not spending my lunch waiting, but that didn’t seem to make a difference.

Atmosphere: 4

Food: 5

Service: 4

KING

The manager Nani was so wonderful! She has an amazing personality! Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Patricia

New location and incredible tasty sandwiches!!!

Atmosphere: 5

Food: 5

Service: 5

N

3 stars for making the requested sandwich, -2 stars for not acknowledging the requested add-ons noted in order description/add on items.

J Frost

Was able to grab my son a quick sandwich between track events and the kid at the register was very helpful!

Atmosphere: 5

Food: 5

Service: 5

Sheepwiithme

UPDATE: The store manager reached out and the issue has been resolved. I've continued to order and haven't had any problems since.This is the SECOND time. I've ordered the same sandwich... A Beach Club, no lettuce, add onions, add pickles... I got home to my delicious food and opened it.. This is Ham and Turkey. Nothing else as I requested and when I called the guy told me I made the sandwich and I know I put everything on it... Here's your beach club you made me. This sandwich has Turkey, avocado, cucumbers, tomatoes, onion ect. They used to do a great job and now suddenly can't get an order right in store? The guy wanted to argue that he remembered making the sandwich and put everything on it. But I can come have them remake it.

Atmosphere: 5

Food: 5

Service: 5

Michelle Hulen

This place is awful! All I wanted was bread with cheese and lettuce, I was fine with them charging me for a full sandwich and full price for $17+ tax but when I tried to make it a meal and add a drink and chips they said my total was $42!!!! I tried to explain the math to the worker and he just kept saying that’s what the computer says. I asked how much is a drink and he said $1 and some change and I was like so the chips are $18? That doesn’t make sense? He was just like that’s what the computer says! I mean come on! Use some common sense! Simple math! So I just said to remove the drink and chips and magically the sandwich is $19 after tax. THEN when my daughter goes to eat the sandwich after her volleyball game the sandwich had no cheese on it! OMG! When I went back to the store to tell them that, the kid says, “well that’s your fault”I don’t even have the words. If I could leave 0 stars I would.

Atmosphere: 1

Food: 1

Service: 1

Me You

This used to be a great JJ for many years, but my last few orders have all been wrong or missing food. I am tired of calling them to fix my order.

Atmosphere: 1

Food: 1

Service: 3

K Blouin

I just received an order with METAL baked into the bread. Very visible and it smells like pennies. Its a streak that goes most of the top of both sandwiches. CS only gave me a credit for half of my order and didnt replace the food. If you can make a sandwich without noticing this i cant imagine how dirty this store is. No lunch and no solution.

Food: 1

Service: 1

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