Jimmy John's

3800 Bridgeport Way W STE C, University Place
(253) 566-7060

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Recent Reviews

Update: I followed the link left below from corporate & the manager called me back the next day offering to fix the issue. I’m very happy with the outcome & appreciate the customer service from management. I do hope the employees will focus a little more on the customers & the service they provide, but overall I’m pleased with the response time & outcome.

The absolute slowest sandwich shop & they don’t acknowledge you when you walk...
UPDATE: The store manager reached out and the issue has been resolved. I've continued to order and haven't had any problems since.This is the SECOND time. I've ordered the same sandwich... A Beach Club, no lettuce, add onions, add pickles... I got home to my delicious food and opened it.. This is Ham and Turkey. Nothing else as I requested and when I called the guy told me I made the sandwich and I know I put everything on it... Here's your beach club you made...
Will is an excellent customer service manager and represents Jimmy John’s well. He has helped me in placing small and large orders with no problems whatsoever. I highly recommend this Jimmy John’s and gave it 5 stars for the services received by this kind man.

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