The employees have a sliding scale related to the kindness and friendliness they offer customers when they enter and order, which unfortunately I slid off the rails and go ignored. I would probably buy a cup of coffee a day, with interest in having business meetings here - making my visits worth $3-6k annually to the owner in sales. Another note, is the only time I ordered a specialty drink here it wasn't prepared in a way that tasted good. The ice melted and the consistency of the ingredients mixed made for undesirable sips. The music is too loud at times for even working by myself. One of the toilets leaks out of the tank when you flush it. The cleaning solutions they use are the same as I have in bar & venue settings, so it smells like an alcohol bar and not a coffee shop / cafe to me.Positives, worn in seats and one has an outlet nearby. The fireplace exists next to that also.
Atmosphere: 2
Food: 2
Service: 1
Carissa Burk
Went to the drive through here for the first time. Let them know I had never been there before and they were super chill and helpful finding things I wanted. The coffee and GF banana bread were both great. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Latte Chiller
Con Mattson
Been at this location twice... First time it was OK, expected better drinks I guess... 2d time, 2 employees behind counter, one busy with drive thru, the other too busy sweeping floor? Didn't get aknoweledged at all... After a few minutes we left... Not going back.
Atmosphere: 2
Food: 3
Service: 1
Lindsay StarChaser
Cool friendly place for your morning brew! Love the matcha latte.
Atmosphere: 5
Food: 5
Service: 5
Sue Fessi
I was surprised today yo find that BR didn’t actually add 2 free coffees in response to billing me for 7 extra coffees. Additionally, they raised their prices by 20 cents a cup. Today I ordered a Mexican Mocha, but got home to find a regular Latte. This will be my last post as I will no longer be buying BR coffee.
Atmosphere: 3
Food: 1
Service: 4
Alannah Ambert
I normally like this place but haven’t been in a whole year. First time I come back I try the gingerbread latte. I didn’t notice a taste because of the strong coffee but as I get to the end I notice as I’m taking a sip I got a white chunk in my mouth. I left a tip for this too I’m not shocked I just want to know why I had chunks in my drink. Flavoring or bad milk?
Deborah Johnson
Haven't had food,they dont serve
Atmosphere: 5
Service: 5
Recommended dishes: Caramel Blondie Chiller
Victoria Noto
My husband is a huge fan of Black Rock and gets it nearly daily (particularly their Fuels). This location is always spot on and never messes up their drinks when we've been by. They also have merch that you can buy online (maybe in store too) with super cute artwork, so my husband grabbed a shirt that fits great. It's nice and cozy inside with sweet staff always working. We'll definitely continue to be regulars here!
Atmosphere: 5
Food: 5
Service: 5
Nicole White
The service at this Black Rock is welcoming and friendly, and the coffee is always made perfectly!
Food: 5
Mickey Mishra
Really nice inside! Will add more later. Macha drink very ?Parking: Tons of it!
Really nice inside! Will add more later. Macha drink very ?
Scott Milam
Besides myself going in, there was only one guy on his computer off to one side. So I was surprised that there was 4 employees, two appeared to be working the drive through, when I stood at the counter for several minutes, before one finally asked, while she was pouring her own drink, "did you want to order something." I asked for a drink of water and the same employee walked off saying, "she will get it for you when she can." I Love Black Rock, but never from there again.
Atmosphere: 1
Food: 5
Service: 1
Kate Pitts
the sweetest baristas! I come at least once a week when I need a pick-me-up and their conversations with me as well as how they perfect my drink every time always has me coming back!
Calamity Jenn
The young lady working on the afternoon of 5/24/23 has a HORRIBLE attitude problem. I stopped by to grab coffee yesterday and she handed me the tablet to tip her, which I did. Then she snatched it back so quickly that it broke one of my fingernails. She wasn't just having a bad day, she's like that every single time. The other baristas are perfectly pleasant, but that one needs to drop the attitude.
Atmosphere: 3
Food: 4
Service: 1
Tiffany Whithorn
I can't say the coffee is better than other blackrocks, it's pretty consistent throughout the area. It's good, but I mainly come to this location for the friendliness of the baristas.
The employees have a sliding scale related to the kindness and friendliness they offer customers when they enter and order, which unfortunately I slid off the rails and go ignored. I would probably buy a cup of coffee a day, with interest in having business meetings here - making my visits worth $3-6k annually to the owner in sales. Another note, is the only time I ordered a specialty drink here it wasn't prepared in a way that tasted good. The ice melted and the consistency of the ingredients mixed made for undesirable sips. The music is too loud at times for even working by myself. One of the toilets leaks out of the tank when you flush it. The cleaning solutions they use are the same as I have in bar & venue settings, so it smells like an alcohol bar and not a coffee shop / cafe to me.Positives, worn in seats and one has an outlet nearby. The fireplace exists next to that also.
Atmosphere: 2
Food: 2
Service: 1
Went to the drive through here for the first time. Let them know I had never been there before and they were super chill and helpful finding things I wanted. The coffee and GF banana bread were both great. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Latte Chiller
Been at this location twice... First time it was OK, expected better drinks I guess... 2d time, 2 employees behind counter, one busy with drive thru, the other too busy sweeping floor? Didn't get aknoweledged at all... After a few minutes we left... Not going back.
Atmosphere: 2
Food: 3
Service: 1
Cool friendly place for your morning brew! Love the matcha latte.
Atmosphere: 5
Food: 5
Service: 5
I was surprised today yo find that BR didn’t actually add 2 free coffees in response to billing me for 7 extra coffees. Additionally, they raised their prices by 20 cents a cup. Today I ordered a Mexican Mocha, but got home to find a regular Latte. This will be my last post as I will no longer be buying BR coffee.
Atmosphere: 3
Food: 1
Service: 4
I normally like this place but haven’t been in a whole year. First time I come back I try the gingerbread latte. I didn’t notice a taste because of the strong coffee but as I get to the end I notice as I’m taking a sip I got a white chunk in my mouth. I left a tip for this too I’m not shocked I just want to know why I had chunks in my drink. Flavoring or bad milk?
Haven't had food,they dont serve
Atmosphere: 5
Service: 5
Recommended dishes: Caramel Blondie Chiller
My husband is a huge fan of Black Rock and gets it nearly daily (particularly their Fuels). This location is always spot on and never messes up their drinks when we've been by. They also have merch that you can buy online (maybe in store too) with super cute artwork, so my husband grabbed a shirt that fits great. It's nice and cozy inside with sweet staff always working. We'll definitely continue to be regulars here!
Atmosphere: 5
Food: 5
Service: 5
The service at this Black Rock is welcoming and friendly, and the coffee is always made perfectly!
Food: 5
Really nice inside! Will add more later. Macha drink very ?Parking: Tons of it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Chiller
Restaurantji Recommends
Really nice inside! Will add more later. Macha drink very ?
Besides myself going in, there was only one guy on his computer off to one side. So I was surprised that there was 4 employees, two appeared to be working the drive through, when I stood at the counter for several minutes, before one finally asked, while she was pouring her own drink, "did you want to order something." I asked for a drink of water and the same employee walked off saying, "she will get it for you when she can." I Love Black Rock, but never from there again.
Atmosphere: 1
Food: 5
Service: 1
the sweetest baristas! I come at least once a week when I need a pick-me-up and their conversations with me as well as how they perfect my drink every time always has me coming back!
The young lady working on the afternoon of 5/24/23 has a HORRIBLE attitude problem. I stopped by to grab coffee yesterday and she handed me the tablet to tip her, which I did. Then she snatched it back so quickly that it broke one of my fingernails. She wasn't just having a bad day, she's like that every single time. The other baristas are perfectly pleasant, but that one needs to drop the attitude.
Atmosphere: 3
Food: 4
Service: 1
I can't say the coffee is better than other blackrocks, it's pretty consistent throughout the area. It's good, but I mainly come to this location for the friendliness of the baristas.
Atmosphere: 4
Food: 4
Service: 5