Last night Around 9:30 p.m. I went with my girlfriend to grab dinner and the 2 Mexican girls had a very bad attitude and terrible service!! And the boy still gave me the food in a bad way, the man (Mexican) also did not give me any meat as you can see in the photo and he threw the food at me on the counter, as if saying “go away” and as you can see in the photo that pig gave me! I hope they put in people who provide good customer service!
Lilly Brey
They don't ever acknowledge when you come in. They'll fulfill delivery orders right in front of your face, never once saying "hello" or "Be with you in just a second." They straight up ignore you. Lmao. Priceless. Not even a "sorry for the wait." Who are these kids?
Atmosphere: 3
Food: 4
Service: 1
Edward Wong
Only here to let everyone know that Killer Burger is next to this lack of customer service food establishment. This specific Chipotle will destroy the name of other Chipotles. Not even a simple greeting from the first person we saw and then when getting all the way to the front the first thing the young lady said with a snarky attitude “We only have one serving of Barbacoa meat nothing else and we don’t plan on making anymore” So much for craving Chipotle after a flight and walking into this building. I REPEAT KILLER BURGER IS RIGHT NEXT DOOR and not just the first person that sees you but everyone that looks at you will greet you and you get to have a great day. What a concept…
Atmosphere: 1
Food: 1
Service: 1
Paul Richelieu
Love the food but someone needs to tell me why there large chips is same as normal chip bag
Michelle Brown
We walked into the store and the two workers in front looked riiiight at us and kept working and talking amongst themselves. Not one time were we greeted. Not even a "welcome or someone will be right with you". Two mire customers walk in and still no greeting. Finally the girl confers up, pulls her hat up and pushes her hair back with gloves on. She says what can I get for ya? I said you can change them gloves FIRST. At this point my fiancee looks at me and asks if I want to go somewhere else and I said YES!! NEVER AGAIN will I take my business to this particular chipotle. Disgusting!! Needles to say, we went next door to Killer Burger where we for EXCELLENT customer service as son as we opened the door!! Kudos to their workers and management!!
Service: 1
Jonny Freese
Didn't wrap my
Atmosphere: 5
Food: 1
Service: 5
Brandi Collum
My fave in vancouver! Totally sharable, they hook it up!
Atmosphere: 5
Food: 5
Service: 5
m g
Very old food. Out of key ingredients like grilled vegetables in the middle of the day. Totally atypical for a chipotle. I LOVE a good chicken or beef Chipotle burrito or bowl. This particular location is just awful. I didn’t include a photo because I didn’t want to annoy the employee behind the counter. I did ask if they had ingredients cooking and I’d wait for them so they could make my order … she just responded, “no, we aren’t cooking vegetables now.” I asked how they make burritos without them… she said, we just don’t offer them and if someone asks, we just tell them they aren’t available. Really?
Atmosphere: 3
Food: 1
Service: 1
Narmina khalilova
Very bad Service, this please charge Customers more, but they give less Food. One spoon Food divided for two orders (:
Atmosphere: 1
Food: 1
Service: 1
Keesha Graham
Did an online order for pick up. Went inside and waited 20 mins. Not one employee acknowledged me that whole time! The food was also ready. Unacceptable! My food got cold.
Used to be better. Every time I go in I get less than a full portion of meat and today I literally watched them shake some out of the full portion. Food is lacking freshness. Seems like the employees are more concerned about their duties and discipline than customer service but still cannot get the food right. Highly disappointed and especially at the price now days.
Atmosphere: 2
Food: 1
Service: 1
Sarah Fox
This our favorite Chipotle! The food is always fresh, staff is great & restaurant is clean.
Atmosphere: 5
Food: 5
Service: 5
Denzel Lall
Worst chipotle location! Only ever one person working, cashier just stands there and does nothing just stares at customers. Always out of stuff. Don't waste your time with this location...
Last night Around 9:30 p.m. I went with my girlfriend to grab dinner and the 2 Mexican girls had a very bad attitude and terrible service!! And the boy still gave me the food in a bad way, the man (Mexican) also did not give me any meat as you can see in the photo and he threw the food at me on the counter, as if saying “go away” and as you can see in the photo that pig gave me! I hope they put in people who provide good customer service!
They don't ever acknowledge when you come in. They'll fulfill delivery orders right in front of your face, never once saying "hello" or "Be with you in just a second." They straight up ignore you. Lmao. Priceless. Not even a "sorry for the wait." Who are these kids?
Atmosphere: 3
Food: 4
Service: 1
Only here to let everyone know that Killer Burger is next to this lack of customer service food establishment. This specific Chipotle will destroy the name of other Chipotles. Not even a simple greeting from the first person we saw and then when getting all the way to the front the first thing the young lady said with a snarky attitude “We only have one serving of Barbacoa meat nothing else and we don’t plan on making anymore” So much for craving Chipotle after a flight and walking into this building. I REPEAT KILLER BURGER IS RIGHT NEXT DOOR and not just the first person that sees you but everyone that looks at you will greet you and you get to have a great day. What a concept…
Atmosphere: 1
Food: 1
Service: 1
Love the food but someone needs to tell me why there large chips is same as normal chip bag
We walked into the store and the two workers in front looked riiiight at us and kept working and talking amongst themselves. Not one time were we greeted. Not even a "welcome or someone will be right with you". Two mire customers walk in and still no greeting. Finally the girl confers up, pulls her hat up and pushes her hair back with gloves on. She says what can I get for ya? I said you can change them gloves FIRST. At this point my fiancee looks at me and asks if I want to go somewhere else and I said YES!! NEVER AGAIN will I take my business to this particular chipotle. Disgusting!! Needles to say, we went next door to Killer Burger where we for EXCELLENT customer service as son as we opened the door!! Kudos to their workers and management!!
Service: 1
Didn't wrap my
Atmosphere: 5
Food: 1
Service: 5
My fave in vancouver! Totally sharable, they hook it up!
Atmosphere: 5
Food: 5
Service: 5
Very old food. Out of key ingredients like grilled vegetables in the middle of the day. Totally atypical for a chipotle. I LOVE a good chicken or beef Chipotle burrito or bowl. This particular location is just awful. I didn’t include a photo because I didn’t want to annoy the employee behind the counter. I did ask if they had ingredients cooking and I’d wait for them so they could make my order … she just responded, “no, we aren’t cooking vegetables now.” I asked how they make burritos without them… she said, we just don’t offer them and if someone asks, we just tell them they aren’t available. Really?
Atmosphere: 3
Food: 1
Service: 1
Very bad Service, this please charge Customers more, but they give less Food. One spoon Food divided for two orders (:
Atmosphere: 1
Food: 1
Service: 1
Did an online order for pick up. Went inside and waited 20 mins. Not one employee acknowledged me that whole time! The food was also ready. Unacceptable! My food got cold.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Used to be better. Every time I go in I get less than a full portion of meat and today I literally watched them shake some out of the full portion. Food is lacking freshness. Seems like the employees are more concerned about their duties and discipline than customer service but still cannot get the food right. Highly disappointed and especially at the price now days.
Atmosphere: 2
Food: 1
Service: 1
This our favorite Chipotle! The food is always fresh, staff is great & restaurant is clean.
Atmosphere: 5
Food: 5
Service: 5
Worst chipotle location! Only ever one person working, cashier just stands there and does nothing just stares at customers. Always out of stuff. Don't waste your time with this location...
Atmosphere: 1
Service: 1
Steak burrito is my Go
Atmosphere: 5
Food: 5
Service: 5
Good food great service, as always.
Atmosphere: 5
Food: 5
Service: 5