Dairy Queen Grill & Chill

11815 SE Mill Plain Blvd, Vancouver
(360) 256-7488

Recent Reviews

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Todd Shiber

Very inconsistent at this location. I ask for whipped cream on my shake every time, and the menu even specifies that whipped cream comes with shakes.

Yet, only 2 out of about a dozen shakes I've ordered here have had whipped cream.

They think if they put it in a bag and tape teh bag shut, that I won't notice til I get home. Well, I noticed in the drive-thru, after they shut the window and stormed off.

Milkshsakes aren't cheap, why not include the whipped cream that is advertised on the menu?

Food: 3

Service: 1

Roseanne Bowles

Had no idea it was an order only store with only outside seating and no bathroom. We were surprised when we got there, on trip to Washington, and ended up eating somewhere else.

take

food tasted worse because the service was so awful. The girl with blonde hair with red tips is especially terrible!! She kept rolling her eyes at me and scoffing every time she spoke to us. We felt very unwelcome and do not plan on going back.

Atmosphere: 1

Food: 2

Service: 1

Brandon Kim

Girl with blonde hair and reddish hair on the ends was very rude and kept rolling her eyes and sighing. We said thank you and all we got was a eye roll.

Atmosphere: 1

Food: 3

Service: 1

David Junior

Pretty clean and friendly

Atmosphere: 5

Food: 5

Service: 5

Evan B

Love you dairy queen thanks guys for the good ice cream

Atmosphere: 5

Food: 5

Service: 5

Jamie Cipres-Frauenfeld

Drive through man took an order for my healthcare team and I, didn’t give us a simple cheeseburger but gave us the drink and fry for one of them. But edited a receipt when we got there and tried tell us after coming back a second time that we never ordered a cheeseburger.
Horrible customer service.
You need to treat healthcare workers better.
We aren’t looking for a handout. We paid up. We didn’t ask to not have lunch. We asked for what we paid for. Absolutely ridiculous.

Atmosphere: 1

Food: 5

Service: 1

Pegi Swalley

Been going there for years, we moved away but it's the place we go when in town!!

Atmosphere: 5

Food: 5

Service: 5

Jeanette Taylor

Fast service, friendly workers, good food

Michael menshek

Chicken stripe were completely dry they almost made me choke. The diet soda did not taste correct. It might have been the worst fast food I have had in years. However the blizzard was good.

Atmosphere: 1

Food: 1

Service: 2

Angela Taylor

Great service

Atmosphere: 4

Food: 5

Service: 5

Wonder Allen

First time back in a very long time. Chocolate peanut butter shake hit the spot.

Parking: Free parking adjacent lot not very many designated parking spots.

Wheelchair accessibility: Appears to meet minimum Ada standards

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake, Fries, Strawberry, Hamburger, Burger, Cookie Dough, Sandwich, Chicken Strips, Ice Cream Cake, Cheeseburger

Grace Peterson

I go to to this place quite often as it’s very much mine and my boyfriend’s spot for a sweet treat. However tonight was it a undelightful experience. I went inside instead of my usual to the drive through as it was a very long line. I came in quite nice and very polite as I do work fast food myself. However I have worked at two Dairy Queen’s myself one being another location in Vancouver. And each of them have the same POS system (point of service), I asked for a medium cup of vanilla ice cream (it being in a sundae cup, which I asked for) with the crunching cookie (new cone dip) inside. I was then ran up for an Oreo blizzard which I did confront said team member “Ryan” (the name on my receipt) “oh hey why did I get wrung up for a Oreo blizzard?” He then proceeded to have An attitude towards me and said in a passive aggressive tone “we DONT have a button for that” so I shrugged it off and said oh okay. I then proceeded to pay, a little taken aback. I am then given a Oreo blizzard. I did not order that. I asked for it to please be fixed. Then they just added the cone dip and blended it. I asked for to be fixed again as I did not ask for a blizzard. Was the. Given an attitude and said by the same guy “but you asked for this, a cup of ice cream” I said Again “No I did not order a blizzard, I asked for a medium cup of ice cream I. A sundae cup with the cone dip on top please.” He then rolled his eyes at me again. I DID NOT RECEIVE A REFUND OR NOT EVEN AN APOLOGY for the mistake. Very unfortunate to see as an ex employee for Dairy Queen stores.
(Please keep in mind I was completely polite, and even my partner picked up on the attitude.)

Atmosphere: 1

Food: 3

Service: 1

Monster- Wrath Gaming

No dip cups for the crunchin cookie.

Atmosphere: 1

Food: 1

Service: 1

Genevieve Carpenter

Their service was excellent! They were quick and I got a strawberry banana milkshake and cheese curds litscher to die for! I would come back here anytime even though I'm over the bridge in Oregon when I come over here I always make sure to stop if I have the time!

Atmosphere: 5

Food: 5

Service: 5

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