Firehouse Subs Mill Plain Crossing

Missed over half out toppings on both sandwiches

Food: 2

My kids and I love Firehouse subs

Atmosphere: 5

Food: 5

Service: 5

What a mixed experience. I had never been to a Firehouse Subs before and went due to their GF option. I was the only person in the place at first. One person walked in behind me. I ordered and everyone was very polite. Then I waited and waited and waited. They had 3 people making sandwiches and over the course of the next 15 minutes there were a total of 4 people that had walked in, including me. The sandwich makers were pleasant and talking to each other the entire time, often stopping to chat instead of make sandwiches. I finally had to ask when my sandwich would be ready. While they were perfectly pleasant the whole time, their actions did not support conscientious customer service. It's a sandwich shop. I shouldn't have to wait 15 minutes for one sandwich if I walk into a completely empty shop. Not sure I will be back if I am ever on a lunch break again. I understand that online orders do not equate to people in the store, but people standing in front of them are customers too.

Atmosphere: 4

Food: 4

Service: 2

I love firehouse subs they are super chill

Atmosphere: 5

Food: 5

Service: 5

Food always tastes great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Steamer

Racially profiled just now and treated differently. It was the short guy with a beard

I have gotten the Carolina Gold Triple Stack multiple times and it has been soggy and runny in the past. I went today and it was absolutely perfect! I couldn’t find an issue if I tried!!! Thank you Firehouse Subs Mill Plain!!!

Atmosphere: 5

Food: 5

Service: 5

Delicious, perfectly made sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Told it would be ready at 12:35. It is now 12:45. Still no sandwich. Thank goodness I have a longer lunch today. I won’t be back.

Service: 1

It’s a great place go and have sandwiches

Atmosphere: 5

Food: 5

Service: 5

Love the Turkey Bacon Ranch

Atmosphere: 5

Food: 5

Service: 5

Great food and friendly servers!

Atmosphere: 5

Food: 5

Service: 5

Great tasting food

Atmosphere: 5

Food: 5

Service: 5

Ordered carry out and when I got home and opened up my food there was visible mold on my sandwich bread… How does someone miss this when making food? Very disappointing because the food is great. The service was fast and employees were very kind. All very worth the price. After today though I won’t be coming back this is disgusting.

Atmosphere: 5

Food: 1

Service: 5

On 02/09/25 at 3:30PM we ordered a firehouse sub. There were 2 or 3 other customers milling about. We waited nearly 15 minutes for our order. When compared to the competition, (Subway, Jersey Mikes, Jimmy Johns, Home town Hero), the speed of service here is agonizingly slow. Owners and management need to address this problem.

Atmosphere: 5

Food: 4

Service: 1

Recommended dishes: Turkey Bacon Ranch Club on a Sub