Jack in the Box

13009 NE Hwy 99 Ste 300, Vancouver
(360) 576-7023

Recent Reviews

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enco enco

I went here to get a burgers and fries, the first thing I hear hi how are you, and then I went to the front, the person called Lucí was so great, smiled and asked how I am and gave me the food, one of the best costumer service I got was here
Thank you Lucí, from Jack in the box

Atmosphere: 5

Food: 5

Service: 5

PkWhale

The workers here take CARE of you. Leave a tip $$ as well. They're quick and communicative. Keep up the good work ya'll

Atmosphere: 5

Food: 5

Service: 5

Heidi Watson

I went to this Jack in the Box on July 18th 2025, and I wanted to order churros- only for them to tell me that they have the churros, but not the mix that they’re dipped into (cinnamon, sugar, brown sugar) and they said I could order plain churros, instead. What is the point of that?! So, I took my business to another location; and I had no issues.

Atmosphere: 2

Food: 2

Service: 3

Uriah Schoenwald

It's a jack in the box

Atmosphere: 3

Food: 3

Service: 3

Mike Kingston

Their food is always good, but damn this location is slowwwww

Atmosphere: 3

Food: 4

Service: 2

Melissa B

Review for Nick working nightshift at the Salmon Creek location. We ordered at a different location and had trouble with our order going thru then being cancelled and no one awnsering the phone. Ordered at Salmon Creek and called and talked with Nick and he was very kind and nice and reassured us when we placed our order thru Salmln Creek online. He made sure he was in contact with us until we received our order. Thank you!

Service: 5

Brain Thebrain

Stopped serving 40 minutes before closing.

Illana (Illana Flameweaver)

I just went through the drive-up in salmon creek. This is absolutely the rudest place I have ever been to. The staff here is incompetent and then yells at us. We asked for large drinks with both meals, 4 times, and they still didn’t get it right. They made us sit at the speaker for over 6 minutes before then abruptly “greeting” us with “what you want?”. When we asked for our receipt, we were blatantly ignored, they did not get our drinks right, and they were gossiping about us in the back. Just because it’s in another language doesn’t mean people can’t understand it! This was absolutely disgusting behavior. Then after they shoved our food at us, they slammed the window so hard that it rattled everything. And we still did not get a receipt so we have no way of knowing what they charged us for.

Atmosphere: 1

Food: 2

Service: 1

Gun Lover

Very polite staff

Atmosphere: 5

Food: 5

Service: 5

Erica Harris

Had the worst experience at the location off hwy 99 close to the salmon creek hospital. My family and i went and picked up subway tonight and my 6 year old doesnt do well with them so we went through the drive thru next door to get her a kids meal. At the speaker the guy gave me a total of 4.33 and then i got to the window he didnt even re-tell me the total just took my card and paid. After 5 ish minutes he opens the window and starts to hand me a shake. I said oh no thats not mine i just ordered the chicken nugget kids meal. He said ok and put it back and apologized. And we went on about getting her drink prepared and handed it to me. I said “i hope i wasnt charged for that” (because he was gonna go on without even looking instead of making sure we paid for only what we ordered), then he goes to the back and gets someone who comes and looks at the mistake and this guy slams the window with a negative demeanor and tells me that he will refund but needs to be the same card. I told him at this point it was charged and we will just take the shake and he says ok and slams the window closed and turns to the guy who made the mistake and says something to him.. couldnt hear him but his body language was negative as well. When the other guy came back and handed me my daughters food i asked why the other guy was so mad and he replied with “idk i just work here” i asked for the guys name and he acted like he didnt know and went and got him. When he came back i asked him why he was so mad and thats when things went even south. He refused to give me his name or corporates number. And yelled at me and when i tried to tell him his demeanor was very rude negative and disrespectful he kept cutting me off and wanted to argue. So i decided to say im not going argue and started to drive off and he yelled out the window with a line of people “done come back here jackass” now i also called the store in hopes a manager was there to talk to and the same guy answered and yelled at me and talked over me and said i lied to his coworker. (Not sure what i lied about) and proceeded to hang up on me. Worst experience ive ever had anywhere in my life. Stay clear of that location.

Atmosphere: 1

Food: 3

Service: 1

Suzanne Carlson

Friendly staff and clean environment. Great place for a quick bite.

Atmosphere: 5

Food: 5

Service: 5

Andrew Parson

Beware of this drive thru! This establishment will let you order items they don't have. Serve food that is inedible, while exercising no portion control, and do less than the minimum to try to correct their incompetence !!!

Atmosphere: 1

Food: 1

Service: 1

Andrew Eslick

What a frustrating experience at this Jack in the Box! I walked in and stood there for over 10 minutes without a single employee acknowledging my presence. When someone finally came over, they kept asking for my order name, but I hadn’t even had a chance to place one yet! Instead of helping me, they just walked away multiple times, which was maddening. I eventually had to ask for a manager, but I never got to talk to one because, finally, they took my order. The person who finally helped me didn’t seem like they wanted to be there at all; she looked puzzled and disinterested. I’m going to think twice before I come back to this particular Jack in the Box. My visit was on 04.29.25 at 11:10 AM.

Atmosphere: 5

Food: 5

Service: 1

David Rodriguez Vancouver

Mini tacos and onion rings

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Tiny Tacos

Stephen Alexzander

I came in to buy a couple of spicy jack wraps, they didn't tell me they were out of the spicy ones but proceeded to lie to me about it anyways and charge me for them. They gave me regular ones and wouldn't give me a refund for them. This is the worst experience I've had, the fact that they intentionally lied to me to get my money is disgusting. Completely ruined my lunchtime. Im never wasting my time or money here again.

Atmosphere: 1

Food: 1

Service: 1

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