Jack In The Box
7205 NE 117th Ave, Vancouver
(360) 885-2450
Recent Reviews
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I really appreciate the young guy at the window he goes above and beyond for me.
Service: 5
Recommended dishes: Fries, Burger, Curly Fries
Ordered a Number 1 large size with a Vanilla Coke & curly fries. Loaded classic waffle fries. And two 8 piece nuggets. Guy taking my order didn’t seem interested in doing his job. I asked him to repeat my order back to me. Handed me the wrong drink with ice. They gave me normal fries even though I paid extra for curly fries. Didn’t tell me they were out of curly fries but were still happy to charge me for them. I went in to get curly fries and only then was I told they were out. Your job is not hard, children do it every day. Horrible customer service, no one here cares about their jobs or doing them properly. I was not offered any form of refund or substitute. $30 for a single person and didn’t even get what I ordered. Drive thru cashier even took my regular fries from me and then handed them back to me after saying they had no curly fries. No gloves, nothing. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
They don't give you what you ask for!!! And the boy who served does so with rudeness!!!
Atmosphere: 1
Food: 4
Service: 1
Worst location. Order is almost always wrong or extremely poorly made.
Food: 2
Service: 1
Try to go there twice lately through the drive-through and nobody will take your order
Atmosphere: 1
Food: 1
Service: 1
Ordered the churros with extra sugar and got non at all instead
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich, Loaded Tiny Tacos
The cheeseburger was not good. The bun was really cheap. My wife really liked her chicken pita sandwich.
Atmosphere: 3
Food: 2
Service: 5
What’s the boss sauce I ask, employee replies “uh sauce… to add flavor” bruh no shit. Both employees there were horrible at costumer service whoever working today at 3:50
Atmosphere: 1
Food: 3
Service: 1
20 minutes for a burger
Atmosphere: 1
Food: 1
Service: 1
Drive thru was clean.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Curly Fries
Restaurantji Recommends
Very slow service, they take a long time to give you what you buy and they give you what you want, not how you ask for it.
Atmosphere: 1
Food: 2
Service: 1
Good food and onion rings.
Too loud music though.
Good prices
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings
This place is disgusting. All of the soda is out in the machine and it's a mess . There is good on the floors and the bathroom is horrible. When we walked in no one was in the lobby and while we waited for what felt like a rather long time for our order 3 cars went through the drive . The food was wrong on somethings and very sad looking. I will not return to this location. The auto mall location is much better.
Atmosphere: 1
Food: 2
Service: 1
It's a quiet, almost secluded, location in my opinion. I made a pit stop here twice, a year apart, in September 2023 and again in September 2024. I ate here going into Battle Ground and coming out of it. It was quiet both times, with only 2-3 customers each time.
Service was decent, didn't have any issues, and the food didn't take too long, maybe 5 minutes or so.
4 stars only for the atmosphere because it's so quiet, it's a little creepy. Everyone seems to just mind their own business, which is a good thing, but the quietness made me be on alert. Maybe some background music would help lol.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Sandwich, Jumbo Jack
I used the app to order a normal amount of food for a family on a Friday evening. I then sat in the drive thru for 25 minutes waiting for my order. They were completely confused about an app order, and I had to explain multiple times what I had ordered. Finally got the food, all crammed into a single bag. I did my best to check everything before heading home, but ultimately they forgot the chicken nuggets I ordered for my daughter, and both our drinks were completely wrong. The food was dried out and cold. I tried calling the restaurant, got no answer, and finally submitted an online request for customer support. It was over a week ago, and I still haven't heard back. They outright stole my money. Don't go here.
Atmosphere: 1
Food: 1
Service: 1
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