Jimmy John's
8700 NE Vancouver Mall Dr Ste. 240B, Vancouver
(360) 573-7827
Recent Reviews
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25 minutes for a sandwich order when I'm ordering at the store? This location needs to start hiring some people.
Service: 1
Walked in and was told they are out of bread and heading home early. Pretty sure this is a big no no. We drove to this JJs specifically because it was the highest rated with the most reviews to try the new toasted sandwiches. Pretty bummed.
Atmosphere: 3
Food: 5
Service: 1
Not freaky fast. Slow service and the store wasn’t even busy. No “no tip” option on the POS.
Atmosphere: 2
Food: 4
Service: 2
My most recent order took an hour to arrive, even though my office is only five minutes away. This isn’t the first time—it’s the third or fourth time I’ve experienced such a long wait.
I noticed that you’re using Uber for deliveries now, which seems to be contributing to these delays. It’s disappointing because your delivery service used to be much faster. If I had known it would take so long, I would have walked to the store myself and saved at least 30 minutes.
I hope you can address this issue and work on improving the delivery times. Fast service has always been one of the reasons I’ve enjoyed ordering from Jimmy John’s, and I’d love to see that standard return.
Atmosphere: 3
Food: 3
Service: 2
Always gonna love Jimmy John's Sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Ignore the bad reviews. The staff is very kind! Quick service. Sandwich was great as always. Thank you!
Atmosphere: 5
Food: 5
Service: 5
What is up with this Jimmy John’s? Every Jimmy Jon’s number nine is delicious. I’ve ordered at this location, four times. Unfortunately since it’s the closest one to my new house. Their bread is always hard! Ew! The bread is everything. It barely has any vegetable toppings in it. Every Jimmy John’s, you can expect to get the same size big sandwich. You’ll need to ask this location for extra lettuce or extra everything because if you don’t, it looks like it’s just bread. That’s not the worst part. You wanna come get a fresh cold Refreshing sandwich. No you will receive a very greasy drenched, hard flat sandwich. They barely put any ingredients in it, but they sure drench that dry bread and the wrapper in oil! Please educate your staff on how to make accurate quality sandwiches like every other location. Or please get a manager who cares to educate their staff about quality control.
Worst jimmy John’s ever! I can’t believe you call this a sandwich. I wasted my money on this company. Don’t recommend at all!
Atmosphere: 1
Food: 1
Service: 1
Doors locked before 8pm when they close at 9pm with the workers just staring at us through the window as we try to open the locked door aimlessly
Atmosphere: 1
Food: 1
Service: 1
I ordered a meal through the Jimmy John’s app today at 1:15. Checked tracking on the app at 1:38, not made yet. Got a text at 1:46 that they’re setting up an Uber Eats delivery. At 2:04, got a text that the Uber picked up the order and would be to our apartment in 21 minutes. We live SEVEN MINUTES FROM THE MALL!!! Thought their whole thing was freaky fast delivery? Ended up being freaking slow delivery. My pregnant wife was craving the sandwich. I guess I know better than to order delivery for them now. Huge letdown.
Food: 3
Service: 1
Restaurantji Recommends
The employee named Ally gave off very condescending and dismissive towards fellow employees who are just learning and came off as rude. Everyone else was helpful afterwards so nothing against them, they even gave me a replacement sandwich since they had missed some things the first time. Don't be unkind to your employees and then turn around and play nice with me, left a bad taste. Otherwise, store is clean and the rest of the team are angels <333
Atmosphere: 2
Food: 4
Service: 3
Sandwich good. People efficient. Place neat.
Atmosphere: 4
Food: 4
Service: 4
Good sandwiches, a bit pricey but what food isn't these days. It's a little under 40$ for 2 lunch box meals
Atmosphere: 4
Food: 4
Service: 4
We do subs on Sunday as a quick and easy dinner while finishing laundry, etc. Quick and easy. For a while, we kept trying different shops to find one we liked the most. Once we ended up on Jimmy Johns, we haven't gone anywhere else since. Unless it's a specific sandwhich they don't carry, or a hot sandwhich, it is always Jimmy Johns for us. My wife loves the #10 hunters. It's piled with roast beef, and I love the #7 spicy Italian sandwhich. Like any restraunt nowadays, they sometimes get something wrong. Unlike every other restraunt, if you bring it to their attention even at a later date, they make it right. Employees are always super nice, and foods are always fast and fresh. A+++ restraunt if you're looking for a good cold cut sub.
Atmosphere: 5
Food: 5
Service: 5
I ordered to dine in. The ordering was subpar. It would be cheaper to have a voice ordering machine. The number 9 I got came with 1/3 of the sandwich soggy. It was feshly made. The sandwitch table (where the sandwich is mage is dirty, one of the booth had matts so customers, a few customers were standing. Maybe this store needs adult supervision. I regret tipping, I wish I could ask for a refund of my tip.
Atmosphere: 2
Food: 2
Service: 2
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