Genuinely how do you take ages like genuinely 30 minutes to get everything ready and still forget the utensils, get a grip chuds
courtney cummings
A wonderful experience very easy to get through the line wonderful food and I would definitely go there again
Atmosphere: 3
Food: 4
Service: 3
John Fields
We tried to order through the driveway. Got major attitude.
Atmosphere: 1
Service: 1
Donny McReynolds
45 minute wait for chicken......
Service: 1
Grant Faulconer
Some of the food was good, some was undercooked.
You are expected to order through the kiosk, but then all three orders had mistakes. What are the employees doing now?
Obviously not cooking the food and observing quality control standards.
The staff were nice, but I cannot eat and do not pay for nice. Would not visit this restaurant again.
C
Consistently gets our order wrong (this is the 3rd time now), does not accept coupons from corporate, and staff is unpleasant when we go back to get the rest of our order
Atmosphere: 3
Food: 4
Service: 1
Tonia Haney
I always like KFC meals, and normally U just do a drive through. This time I went into the store Abba I was greeted by a walk of kiosks. I guess gone are the days off customer service. Well I ordered and waited, and waited and waited. Mind you there were no other customers before or after me and the drive thru only had 1 car in line when I walked in. I finally asked about my order and it had been done for 10 minutes and no one called my name. They did not offer to freshen up the order.
While I waited, and last in a wheelchair came in and tried to use the kiosks and wasn't able to. Several employees walked right past her and didn't even acknowledge her. Finally, I asked if I could help and I tried, but ultimately I had to track down an employee to help her. I'm sure the kiosks were added for a reason, but don't let them take away your customer service and humanity. I miss the days when ordering food was simple.
Atmosphere: 2
Food: 5
Service: 2
tammy gallawa
The chicken was old and dry , not even edible for my dog . They forgot my biscuit and the mashed potatoes and gravy . This was the worst food I’ve ever had , complete dive
Food: 1
Jamie Cook
They are always so slow I dine in and take out they are never worried about you getting your food they skip over orders and then they just say sorry some how your order got removed from our computer and you wait another 30 to 40 minutes for it I will never eat there again id rather travel across town to eat at the KFC there
Atmosphere: 1
Food: 3
Service: 1
Eva Nansen
I Order 16 dark meat pieces of chicken when I got home only 13 Pieces it happened three times, please I posted this that way make sure hired someone know how to count 1-20 but the chicken still my favorite
I have loved this place for years and it is still delicious. But over the years they have decreased the amount of chicken 🐔 in their famous bulls and the no longer give you a cookie with the meal. I am falling out of love with this place because of how much they are skimping on the chicken. The staff made my order quickly. We didn't talk but they seemed friendly enough.
Atmosphere: 5
Food: 3
Service: 5
Dodi Li Guillet
How is this place still open? Husband and I came by last week at 8pm. they don't close till 10pm. They were out of chicken and said it would be 20-25min, we left. Thought we would try again and came back a week later on a Fri at 7:30pm AND AGAIN they said they were out of chicken- They said It was a busy night and just sold the last chicken to the car in front of us and it would be 20-25min, WE LEFT. There were cars behind us, no one got chicken . IT'S A FREAKIN CHICKEN JOINT!! HOW ARE YOU OUT OF CHICKEN We will not be back!! OBVIOUSLY- POPEYES IS NEVER OUT OF CHICKEN- money spent elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Starcia Ague
Yummy wish chicken tenders were spicy but not your fault.
Atmosphere: 4
Food: 4
Service: 4
Alexander Beaubien
Have self-serve kiosks. Country fried steak special not on the kiosk. Stood while one made food while another with a drive through head set came up to the till and would not look up and walked away. They wouldn't help. An old couple behind me were also ignored. Waited for 12 minutes and left, they did too. Kiosks do not mean ignoring those present. 10.8.25 @ 1120.
Atmosphere: 1
Food: 1
Service: 1
Maximus
Mixing up orders and being extremely slow. Don’t order here unless you have an hour wait time.
Genuinely how do you take ages like genuinely 30 minutes to get everything ready and still forget the utensils, get a grip chuds
A wonderful experience very easy to get through the line wonderful food and I would definitely go there again
Atmosphere: 3
Food: 4
Service: 3
We tried to order through the driveway. Got major attitude.
Atmosphere: 1
Service: 1
45 minute wait for chicken......
Service: 1
Some of the food was good, some was undercooked.
You are expected to order through the kiosk, but then all three orders had mistakes. What are the employees doing now?
Obviously not cooking the food and observing quality control standards.
The staff were nice, but I cannot eat and do not pay for nice. Would not visit this restaurant again.
Consistently gets our order wrong (this is the 3rd time now), does not accept coupons from corporate, and staff is unpleasant when we go back to get the rest of our order
Atmosphere: 3
Food: 4
Service: 1
I always like KFC meals, and normally U just do a drive through. This time I went into the store Abba I was greeted by a walk of kiosks. I guess gone are the days off customer service. Well I ordered and waited, and waited and waited. Mind you there were no other customers before or after me and the drive thru only had 1 car in line when I walked in. I finally asked about my order and it had been done for 10 minutes and no one called my name. They did not offer to freshen up the order.
While I waited, and last in a wheelchair came in and tried to use the kiosks and wasn't able to. Several employees walked right past her and didn't even acknowledge her. Finally, I asked if I could help and I tried, but ultimately I had to track down an employee to help her. I'm sure the kiosks were added for a reason, but don't let them take away your customer service and humanity. I miss the days when ordering food was simple.
Atmosphere: 2
Food: 5
Service: 2
The chicken was old and dry , not even edible for my dog . They forgot my biscuit and the mashed potatoes and gravy . This was the worst food I’ve ever had , complete dive
Food: 1
They are always so slow I dine in and take out they are never worried about you getting your food they skip over orders and then they just say sorry some how your order got removed from our computer and you wait another 30 to 40 minutes for it I will never eat there again id rather travel across town to eat at the KFC there
Atmosphere: 1
Food: 3
Service: 1
I Order 16 dark meat pieces of chicken when I got home only 13 Pieces it happened three times, please I posted this that way make sure hired someone know how to count 1-20 but the chicken still my favorite
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
I have loved this place for years and it is still delicious. But over the years they have decreased the amount of chicken 🐔 in their famous bulls and the no longer give you a cookie with the meal. I am falling out of love with this place because of how much they are skimping on the chicken. The staff made my order quickly. We didn't talk but they seemed friendly enough.
Atmosphere: 5
Food: 3
Service: 5
How is this place still open? Husband and I came by last week at 8pm. they don't close till 10pm. They were out of chicken and said it would be 20-25min, we left. Thought we would try again and came back a week later on a Fri at 7:30pm AND AGAIN they said they were out of chicken- They said It was a busy night and just sold the last chicken to the car in front of us and it would be 20-25min, WE LEFT. There were cars behind us, no one got chicken . IT'S A FREAKIN CHICKEN JOINT!! HOW ARE YOU OUT OF CHICKEN We will not be back!! OBVIOUSLY- POPEYES IS NEVER OUT OF CHICKEN- money spent elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Yummy wish chicken tenders were spicy but not your fault.
Atmosphere: 4
Food: 4
Service: 4
Have self-serve kiosks. Country fried steak special not on the kiosk. Stood while one made food while another with a drive through head set came up to the till and would not look up and walked away. They wouldn't help. An old couple behind me were also ignored. Waited for 12 minutes and left, they did too. Kiosks do not mean ignoring those present. 10.8.25 @ 1120.
Atmosphere: 1
Food: 1
Service: 1
Mixing up orders and being extremely slow. Don’t order here unless you have an hour wait time.
Service: 1
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