Killer Burger East Vancouver

Placed an order for four burgers and two pint-sized items, and it came out wrong. When I spoke to the manager, she didn’t fix it, didn’t apologize, and simply told us to “box up the extra.” That’s not customer service — that’s dismissive and unprofessional. If this is how management handles mistakes, it speaks volumes about how little they value their customers.

Atmosphere: 1

Food: 1

Service: 1

I ordered online, food was ready in the time they said, 15 miss, very quick! It was absolutely delicious!!! I'll be returning again soon! Thank you for the killer burgers!

Food: 5

Service: 5

Best Burgers in town. Great fries great chicken. Come here minimum once a month some times once a week

Atmosphere: 5

Food: 5

Service: 5

Great all around

Atmosphere: 5

Food: 5

Service: 5

I’ve been told the East Vancouver location is the “good” killer burger and in my experience it’s true. The staff there are always very nice. My takeout order is ready when I walk in. Dine in is easy.

Atmosphere: 5

Food: 5

Service: 5

Good burgers

Atmosphere: 3

Food: 3

Service: 4

Everything came out hot, fresh and super tasty!!

Best burger in town!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Teemah

Great burger for lunch. Excellent price.

Atmosphere: 4

Food: 4

Service: 4

This place is brilliant and I love their food but places that only value their online pick up orders shouldn’t get the customer service award. Don’t come in 40min before close and expect to sit down and eat. The dining room shuts off at 930 supposedly. Which is total crap since we come here regularly and that’s not been the case. I do want to give a shout out to the lovely lady always cleaning at the end of the day. She has always been super kind.

Atmosphere: 3

Food: 5

Service: 2

And just when I thought Killer Burger couldn’t possibly outdo itself—boom! My recent order tasted like the burger gods themselves descended from the heavens, slapped on some bacon, and whispered “you’re welcome.” It was somehow even tastier than my last order, which I had already mentally ranked as “burger royalty.” I don’t know what kind of sorcery they’re using in that kitchen, but I’m convinced they’ve unlocked the fifth flavor dimension. If this trend continues, I may need to start rating my meals in mic drops instead of stars. Bravo, Killer Burger. You’ve ruined all other burgers for me—in the best way possible.

Food: 5

Service: 5

Really good burgers and fries! The meal deals are great!

Atmosphere: 4

Food: 4

Service: 4

Customer service amazing to start off with Carson. Ordered 3 burgers, 1 chicken sandwich, onion rings and fries. Food was delivered to our table in about 10 minutes by a very kind employee and food was perfect. Cooked to perfection and very satisfied. Restaurant is very clean. We will be back to that location as it was a perfect experience with my family.

Atmosphere: 5

Food: 5

Service: 5

This has always been my favorite burger place, and today specifically might be the best burger I’ve ever had (it just hit perfectly).

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic, Bender

Bottom of burger was soaking wet ! I ordered in the lobby for take out . Very y disappointing ! Guess we’ll go back to Shake shack !

Atmosphere: 3

Food: 2

Service: 4