Krays Coffee

Horrible customer service and waits are outrageous!

Atmosphere: 1

Food: 1

Service: 1

I visited this place today with my family and were very unhappy and disappointed. There were 2 girls working, there were a few visitors and they were all already sitting at the tables, we were waiting for at least someone to come up to us and at least say something like: “I’ll come to you now,” or at least look at us, but no, we were completely ignored! For about 10 minutes there was no attention, as if we were not there! We left this place disappointed! I don't recommend it!

Atmosphere: 1

Service: 1

I love this place very much! There is super tasty coffee and usually there are friendly employees. Good atmosphere.
The only thing I wish them to improve is to reduce waiting time (I stay in the line for 10-15 minutes and there is no one person who take an order) and also add price to bakery, that’s it!
By the way this is one of my favorite places at Vancouver to take a sip of coffee❤️

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Croissant, Nutella Crepe

I think I'm in love with this place! We came in on a Saturday Morning during their quiet time. We ordered a salted caramel pistachio latte and a vanilla matcha lattes and they were perfect! They were just the right amount of sweet and we love latte art! The pastries were amazing! The mixed berry Danish was perfectly flaky, the sugar coating added texture and the perfect sweetness! The Spanish Danish was pretty and flaky and the filling was exactly what I wanted! The prices were reasonable and the atmosphere was lovely. We love the swing chairs! Staff was friendly and helpful. Can't wait to come back for the other pastries! 💖💖💖

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pistachio Coffee, Mixed Berry Danish

Everything was delicious, I love there Mix berry bread croissants was so good never tasted anything before, as well the matcha lavender drink, the service was nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

Best coffee in town, food is delicious and the environment is great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Avocado Panini

We were there on a Monday afternoon, so it was not packed. My Turkey avocado panini was really good, but $14 for that...?! Overpriced...
We also ordered the strawberry banana Nutella crepe... Everything, but the crepe was good.. Crepe was very hard, I had to "saw" it with the knife... so I would not recommend it.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Turkey Avocado Panini

Coffee is good, food looks good (didn’t order any) but it was MORE than a 15 minute wait just to order on a Saturday at noon. I think that is a little unreasonable for a cup of coffee. Perhaps better organization among the people working - it is understandable that there is a lot going on with food orders, etc, but drinks and ordering shouldn’t take as long as they do. I didn’t even order the drink I wanted as it would have taken much too long. Ended up with just an americano as it seemed at least that would be quick. The staff were nice overall but seemed harried.

Atmosphere: 4

Service: 3

If you want to have breakfast this is not the right places to go in or take out.. called this morning to places an order. Someone answer and said please wait one minute. I wait 20 min no one answer!!! Hope owner take action to provide a better quality Customer services..

Atmosphere: 2

Food: 4

Service: 1

The swings are fun

Atmosphere: 4

Food: 4

Service: 4

After a long day my daughter and I were searching for a local coffee shop to relax and chat it up. Krays was near by so we decided to give it a try. OH MY LORD, the pastry here is officially the best! Hands down the woman who is baking all of these delicious yeasted breads with apples, the baklava, cheesecakes and much much more is a master baker! The coffees we had were super special, the service was outstanding and the apple rolls were so good. Not super sweet, thank you for that. Somewhere someone has been guarding this place keeping it to themselves. Haha. Anyway the coffee shop was very busy. Plate after plate delivered to customers looked so amazing. Super fresh salads, amazing looking crepes. I could rave about this spot all day. So happy I found it and conveniently located in the middle of Vancouver. It is my go to spot from today forward.

Parking: This is located at a shopping center and parking is abundant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Crepes with Apple and Cranberries, Sandwich, Mixed Berry Danish, Nutella Crepe, Turkey Avocado Panini

Well 1st of all, indoor swing seats...& 2ndly, also swings...o n did i mention swings? ...the end. Jk!-also rly gd food & coffee, with unique menu offerings & even some sugar free flavors too! Wld def rec & return 👍 👌 👏 💛

Atmosphere: 5

Food: 5

Service: 5

Love this place! Me and my friend always go here and the coffee is always delicious and the service is great! Highly recommend this place!

Atmosphere: 5

Food: 5

Service: 5

Very nice interior, delicious tea and desserts

Atmosphere: 5

Food: 5

Service: 5

The coffee is good here.. love the ambience, sofa, swing, high top chairs etc.. they also offer some quick bites.. but the wait time is insane for a cup of coffee. They understaffed for sure. I really hope they add another person to the team.

Atmosphere: 5

Food: 5

Service: 4