Krispy Kreme

8517 NE Andresen Rd, Vancouver
(360) 260-0066

Recent Reviews

Sort by
C G

Extremely slow that we waited on the drive thru more time to leave

Danielle Thomas

Soft and fresh doughnuts, fluffy and perfect!

Atmosphere: 5

Food: 5

Service: 5

Christy Borri

The best original glazed donuts you will ever sink your teeth into

Atmosphere: 5

Food: 5

Service: 5

R

First time here. And we won’t be back as long as they have that garbage AI system that will never shut up while you’re trying to just figure out what you want to order.

Atmosphere: 1

Food: 2

Service: 1

dmitrii vlasenko

Krispy Kreme is one of those places that instantly lifts your mood the moment you walk through the door. The smell of freshly baked doughnuts, the warm atmosphere, and the friendly staff make every visit feel special. Whether I stop by for a quick treat, a box to share, or just a cup of coffee, Krispy Kreme never disappoints.

The doughnuts are absolutely amazing. The classic Original Glazed is unbeatable — soft, warm, light, and perfectly sweet. It practically melts in your mouth. I also love trying their seasonal and limited-edition doughnuts; they always bring something fun and delicious. Each doughnut is beautifully made, fresh, and full of flavor. You can truly taste the quality and care that goes into their baking.

The service is always excellent. The staff is welcoming, patient, and upbeat, even during busy hours. They take the time to answer questions, help with recommendations, and make sure your order is exactly right. It’s clear that customer satisfaction is a priority here, and it makes a big difference.

Another highlight is how clean and inviting the store is. The counters are spotless, the seating area is tidy, and everything feels well-organized. Watching the doughnut-making process through the glass window is a fun bonus — it adds a unique touch and makes the whole experience even more enjoyable.

I also appreciate the great variety on the menu. From doughnuts to coffee and specialty drinks, there’s something for everyone. And the prices are very reasonable, especially considering the freshness and quality you get. Picking up a dozen for family, friends, or coworkers is always a great idea — they’re guaranteed to love it.

Overall, Krispy Kreme is a place that brings joy with every visit. Delicious doughnuts, excellent service, and a warm atmosphere make it a standout spot for a sweet treat. I highly recommend Krispy Kreme to anyone who loves fresh pastries and a genuinely enjoyable experience!

Atmosphere: 5

Food: 5

Service: 5

Nicholas Copeland

Just worked a 12 hour shift on nights and stop by to get a couple doughnuts on my way home from work. So one they have AI speak on the drive thru and the AI doesn't know what Boston creme doughnut is, OK fine. So I get the doughnuts get to my house step out of my truck with the bag of doughnuts, you know a wet slimy nasty drive way and the doughnuts fall on the ground. I go whoa what just happened! I pick them up put them back in the bag take a step and again fall to the ground. I look and the bottom of the bag is missing. So usually I just ignore this type of thing as I'm not a petty person but It really irritated me. So I call the store and explain to them what happened thinking maybe they can send me a coupon to compensate for it. She's just like ah well come in with the doughnuts and the bag to get the doughnuts I just purchased. We'll im sorry I just drove 15 minutes past the store, I'm home, I don't want to get in my truck go back there to get what I just bought. The lady was very rude, very nasty tone and just unpleasant. Very poor customer service, I've been there maybe twice earlier and although nothing negative happened, jusl t not really pleasant experience going there with the staff.

Atmosphere: 1

Food: 5

Service: 1

BiLL Ramseyer

Their new automated AI robot taking your order at the drive-up is absolutely ridiculous. Not only did it mess up my order and couldn't seem to figure it out. It also couldn't tell me that they were out of the donuts that I was trying to order. It took longer time to order. There is no way that placing an order at a drive-up like this should be replaced by AI. You should be talking to a real human. By the time I got done talking to her. I was no longer in a good mood. I didn't even want the donuts that I ordered. I was beyond mad off. When I got to the window to pay the lady at the window told me they get complaints all day about the AI unit taking orders. When she told me they were out of donuts that I ordered. I asked her why couldn't the AI robot tell me that. She said it's not programmed 100% yet. The AI unit didn't even have the prices correct. This is the last time I come here until they get rid of the AI unit. They lost a customer today. I love Krispy Kreme but they cannot have AI taking someone's job. I didn't come here to talk to a robot.

Atmosphere: 1

Food: 5

Service: 1

Darryl Hardin

Yea... I'm not talking to a machine to order...

Food: 5

Service: 1

NJ NJ (NJ)

The service is fantastic, but their donuts are not my favorite. The donuts are a little greasy and the ingredients aren't as high quality, nor fresh, as they should be for the price that they are charging. Regardless, I still would come here again for the excellent service and the friendly atmosphere.

Atmosphere: 5

Food: 3

Service: 5

Ashley

She doesn’t have the patience to let us choose.

Service: 1

Stacy Kidd

Staff is really rude. Worst around. Had 2 scrappy experiences I a row and we won't be back. First time the lady asked my son what his favorite super hero was than told us to wait here, and walked away and literally never came back. Just left us standing there like idiots. The second time we ordered 2 frosted donuts and the what appeared to be the same lady smashed them together upside down. My 6 year old was super sad. I am one super angry mom. My kid did nothing to her for her to target him like this.

Daniela Reynoso

Was at drive through and got no help
Went into store and didnt have donuts ready

Atmosphere: 1

Food: 1

Service: 1

Yumiko Kuroda

I got it free today for the National Coffee Day

Atmosphere: 5

Food: 5

Service: 5

Angel Solorio

I went in today around 2pm for the national donut and coffee day. Some girl with a red shirt took my order annoyed no greeting just order now. I wanted to at least buy a doughnut because I felt bad just getting the free coffee and donut when I oredered a churro donut she told me with a nasty attitude they were sold out so I said it’s okay then. I get to the window and she tells me my total is $7 something even though it’s supposed to be free so I ask if it’s not supposed to be free? So she rolls her eyes and calls another lady over in a gray shirt. Her name is Lilly. Lily hands me the coffees and tells me to leave and shuts the window, so I sit there to ask about the doughnuts, before I can speak she tells me again to leave as I’m looking behind her at the girl in red she gives me the doughnuts and I told “lily” why she’s telling me to leave if I haven’t got the doughnuts, she moves out the way red shirt gives me the doughnuts then lily slams the window again and says ok bye!
Disgusting behavior if she doesn’t like her job or doesn’t have no manners or good customer service why work here? I will NOT be coming back. Who hires these people with attitudes like this?
Ruined mine and my daughter’s experience! She was exited about the free doughnut thanks a lot lily and other girl in red shirt

Atmosphere: 1

Food: 1

Service: 1

Natasha

We drove thru a few minutes ago because I'd never had a Krispy Kreme. It was okay, but I don't get the hype because it was not as good as independent Cambodian shops like the one I usually go to. Maybe if it were warm it would be better, but I don't think they're worth it cold.

Atmosphere: 3

Food: 2

Service: 3

Loading...