Noodles and Company

4311 NE Thurston Way, Vancouver
(360) 254-7614

Recent Reviews

Paul Allen

This was my 2nd time of trying here. My first experience wasn't too good (sad to say). I forget what I had the first time, but I was very sick.This time however, my dish I got was Awesome! I forget what it was this time as well, but I Do Remember that I Loved all the flavors! The service was very friendly, quick & my personal favorite, the young lady helping & advising me, took extra time (seeing that I am a double amputee) to offer to open the doors or carry to my car. When I said I would be ok.. she made sure to tell me that the Doors are like a Seal/suctioned right & to be aware and careful!!! What a truly Kind person!! The atmosphere is what I would expect for this type of a place. This experience made me was t to come back again & try more dishes or maybe their great looking/sounding Salads?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mediterranean Salad, Rice Crispy Treat, Roasted Garlic Cream Tortelloni, Salad

Benny Colemam

Alfredo and stroganoff is ok.

Atmosphere: 5

Food: 5

Service: 5

Tilo Mai

We tried this noodles spot for the first time twice and it was good on our first visit but not our second. We ordered the same thing on both days. Her buttered noodles were soggy with butter as there was more butter than noodles. Also, the cheese was barely visible. She added some more cheese when she got home.She’s willing to keep trying this place until she finds a better option for her butter noodles fix. I will not because it’s not worth it for me. For the price I expected a better flavor without us needing to go home and add our own seasonings to make the food more edible. So, it gets 3 stars because the service was at least okay.Parking: It shares a parking lot with several other establishments. It gets busy around lunch and dinner times.Wheelchair accessibility: Wheelchair accessibility is available however the doors need to be held open by someone else.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Beef Stroganoff, Noodles With

TJ LaGrow

Very good. Nice options for gluten free people. Nice quick lunchDietary restrictions: Good for celiacs

Food: 5

Service: 5

Recommended dishes: Pad Thai, Zucchini Noodles

Allis Rock

Dietary restrictions: Zucchini noodles

Atmosphere: 5

Food: 5

Service: 5

Haylie Gallagher

Orders on Uber eats, I’m very disappointed with the basic Mac and cheese. I could’ve easily just made myself Mac and cheese at home.. the thing my boyfriend got was delicious, just wish the Mac was a lot better!

Atmosphere: 3

Food: 1

Service: 3

Joanne Hunt

The food is always hot, flavorful, and well priced. I love that they are always updating the menu. New things to try with the same yummy staples we go there for. The restaurant is always clean. Very busy restaurant, staff is already friendly

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Roasted Garlic Cream Tortelloni

Kim S

We should have left when it took way too long to even be acknowledged. Waited for nearly 20 minutes for food that was closer to room temperature. Will not be returning. Will never suggest to anyone. Also way over priced.

Atmosphere: 3

Food: 1

Service: 1

Linda Atkeson

I had dinner there 5 hours ago and still have a stomach ache. 3 cheese tortelini pesto. Also had potsticks that were cold and not cooked all the way. Do not plan on coming

Atmosphere: 3

Food: 1

Service: 3

Emily Wade

Excellent customer service, I typically order online and my food is right every time. Tastes great too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Parmesan Crusted Chicken

Trinity Janousek

Have had continuous issues with delivery. But tonight I had a couple mods and they did 1 of them. Have had missing items almost every other time I order delivery. So don’t suggest doing that.

Food: 1

Service: 3

Joel McB

Ordered it from UBER Eats, gross mushy salty pasta that is worse than a 99 cent microwave meal. So salty and mushy.

Atmosphere: 1

Food: 1

Service: 1

Adam Vogel

I've been going to Noodles and Co. since I was in college years ago. Always delicious.

Atmosphere: 5

Food: 5

Service: 5

Sean

Terrible customer service. Scarlet took my order. I asked for penne Rosa and BBQ Mac. When I got my order I noticed it said Shane (my name is Sean). So she mis heard my name and my order.. The order contained BBQ Mac with Penne noodles in it. I brought it to their attention and was under the impression it would be remade. So I proceeded to add the penne Rosa and paid for it separately since it wasn’t included on the original order. I then asked for my order fixed and she refused to fix the original BBQ Mac order. She said, “that is what you ordered I won’t remake it” I said “no you just have misheard me you even got my name wrong.l She continued to deny and say it was my fault- I ordered the wrong order. (I visit noodles often and always order the same order) She said I can take what they made or get a refund. Also I have to wait for all the customers that are in line first- to get my refund. I had my pregnant wife and 3 kids in the car waiting.. patiently, & kindly. I was super nice to her and asked her if she could just remake the order since my wife is in her first trimester and needed food or she was going to be sick. She refused and stopped talking to me completely. Had to walk away hungry and empty handed. The receipt even says customer satisfaction guaranteed or they would remake the order. But she refused and was snobby to me. I've never experienced customer service so bad before. (Would give 0 stars if possible)

Atmosphere: 1

Service: 1

Rosy S.

Take away or eat at restaurant is same thing. Even if you are eating at restaurant, you will have same experience of opening a take away plastic box and helping yourself. Nothing fancy here except ambiance.

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