Starbucks
1900A NE 162nd Ave, Vancouver
(360) 604-0972
Recent Reviews
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5 people working and I wait 20min for just a cup of coffee
Wonderful staff, great service.
Atmosphere: 3
Food: 3
Service: 5
I ordered a coffee this morning. And the couple was only a quarter filled.
Atmosphere: 1
Food: 1
Service: 1
I didn't specify and they accidentally made an iced coffee instead of hot. They were very polite. Remade it in like two seconds and offered me the iced one on the house. Great customer service
I made an online order, so on my lunch break I could stop to get a coffee. However when I came in my drink was made hot and not iced. After talking to one of the baristas, she remade my order and not only did it right but upgraded my drink and threw in a cake pop for the inconvenience. Very kind staff, that works to make it right!!!
Atmosphere: 5
Food: 5
Service: 5
Horrible management! Daphne has a major attitude problem and is extremely rude to customers. By far some of the worst service I’ve ever received.
amazing. just amazing. my pink drink was make with much love. tasted fabulous.
Atmosphere: 5
Food: 5
Service: 5
My favorite Starbucks location to go to! The customer service and friendliness of the baristas at this location can’t be beat! Harper is such a sweet soul & makes the best brown sugar oat milk shaken espressos!!!!
Atmosphere: 5
Service: 5
Nothing like a cold cup of milk in the morning when you ordered coffee. Can't go back because I'll be late for work, but it happens every time I come here. Not coming back.
Definitely the worst Starbucks I've been to when it comes to personality and service. Not overly busy as I was standing at the counter waiting to order. No high or just a minute. The girl just stood there making food for the drive thru and never bothered to turn around. She knew I was there because she helped the lady in front of me. I asked her for a business card for the manager which she said she didn't have. Then she asks me in a condescending tone if I have a problem. 0 stars if I could
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Our favorite Starbucks in Clark Co, Wa.
The vibe at this location is just weird. I went here a few months ago, the service was not great, but I decided to try again. I order a 16 ounce coffee, the lady asks "anything else", I figured a scone or a snack, and I say no thank you. She says "one black coffee", I have to ask for cream and sugar. She makes the coffee, hands it to me with a very stern look, no thank you, anything. She appears to be a manager of some sort, as she was giving directions to the other 3 baristas. Just a very different vibe from the Orchards Starbucks, where they seem pleasant and happy, and make small talk...this location just seems uptight.
Atmosphere: 2
Food: 3
Service: 2
This McDonald's of coffee is going down hill so fast.
I ventured in needing coffee and a snack. Placed my order, had to refinance my house to pay for it. (Joking but it's terrible for the cost) When it was ready I than received a luke warm supposed mocha and a bagel that I politely asked to be crispy(toasted) which was still cold in the center and no colour/crispness.
I always tell myself to never go back, thinking that maybe another trip will be better but it keeps getting worse.
Starbucks, your giving the PNW a bad name with your bullshit experiences, do better...
Me and my family won't be spending anymore money with this business.
Atmosphere: 2
Food: 1
Service: 3
Love the Starbucks, they always go out of their way to take care of and help you here, & the coffee is great. Barista Marilyn is one of my favorites, she’s always positive and warm and embodies what I believe to be the epitome of customer service.
Atmosphere: 5
Food: 5
Service: 5
Daphne is the best ever! She makes this location a perfect start to any day! My dog definitely recommends the pup cups!
Atmosphere: 5
Food: 5
Service: 5
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