Starbucks

7411 NE 117th Ave, Vancouver
(360) 896-3500

Recent Reviews

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Siarra Orange

Super sweet girl first thing in the morning :) Alyssa made my day being relatable and kind during opening.

Atmosphere: 5

Food: 5

Service: 5

Jon

I ordered the same cold brew I always order and they pour me something else. When I return to tell them, the Asian girl says there is nothing they can do. She says they won't refund my money here and they can't pour me a cold brew. It was the worst coffee I've ever had and i ended up throwing it away. I understand things happen but after the level of service I received I will Never be back. I'll just call my bank and dispute the charge since I didn't get what I ordered and management can deal with it then.

Atmosphere: 1

Food: 1

Service: 1

Jon D

I ordered the same cold brew I always order and they pour me something else. When I return to tell them, the Asian girl says there is nothing they can do. She says they won't refund my money here and they can't pour me a cold brew. It was the worst coffee I've ever had and i ended up throwing it away. I understand things happen but after the level of service I received I will Never be back. I'll just call my bank and dispute the charge since I didn't get what I ordered and management can deal with it then.

Atmosphere: 1

Food: 1

Service: 1

trisha balvage

Coffee good. Services are inadequate. Slow Service, usually only one brista, one girl seems to not enjoy her job.

Atmosphere: 1

Food: 3

Service: 1

MyVisit MyView

Stopped here this morning for our Starbucks fix. Drinks were perfect! Love the festive cups. Thanks!

Atmosphere: 5

Food: 5

Service: 5

Trey

One person in this place with a very long line and the young lady is moving like a snail. Very poor service.

Service: 1

Kevin Poox

Came here to get a the Thursday drink for 50%. Asked why the discount wasn’t applied and was told because he didn’t see my app- which I clearly had on 2 phones. He refused to refund me and said “well I didn’t know.” Then continued to ignore me after that. Should really look into getting your employees trained on better customer service.

Atmosphere: 1

Food: 3

Service: 1

Sandra M

Stopped here this morning for our Starbucks fix. Drinks were perfect! Love the festive cups. Thanks!

Atmosphere: 5

Food: 5

Service: 5

Virginia West

I went in to order a Carmel machine. And a young women said they were closed. Very

Service: 1

Robin Aronson

Don't go to this Starbucks location in Fred Meyer. Every time we try to get drinks from this one, the gal says she can only do regular brewed coffee until her boss gets back. You're losing money and customers. I won't go back.

Service: 1

L G

There are NO OUTLETS in this cafe. There is great seating and lighting but this is NOT a location where you can come work for a little bit. Had one of the best cold foam cold brews I've ever had though, but it was a pain expecting to show up and be able to work a little bit and have nowhere to plug in a laptop.

Sullivan Taylor

Typically this starbucks is fine. However, tonight I was very disappointed. There was a young girl at the register and she told me that she is a new employee who is still training. She then told me that her trainer (who was also the only other person working that shift with her) left for an HOUR long dinner break and she didn't have a register code. So, she could only serve hot black coffee and ice water. She couldn't open a register for AN HOUR and could only serve free drinks. She was super kind and sweet towards me but she looked defeated. It is absurd that this location is treating their NEW employees like this. The lady was obviously embarrassed, confused and upset. I felt so badly for her. Starbucks needs to do better.

Sullivan Lee

Typically this starbucks is fine. However, tonight I was very disappointed. There was a young girl at the register and she told me that she is a new employee who is still training. She then told me that her trainer (who was also the only other person working that shift with her) left for an HOUR long dinner break and she didn't have a register code. So, she could only serve hot black coffee and ice water. She couldn't open a register for AN HOUR and could only serve free drinks. She was super kind and sweet towards me but she looked defeated. It is absurd that this location is treating their NEW employees like this. The lady was obviously embarrassed, confused and upset. I felt so badly for her. Starbucks needs to do better.

Anna Haeussler

Worst Starbucks experience we’ve ever had. The baristas were sitting on their phones ignoring customers. Then when we finally ordered they said they were out of coffee and would make an americano instead or they could brew more but it would take 5 minutes. Then they put up a sign saying they were out of coffee. So they had the ability to make more coffee but decided to just put up a sign saying they were out, which doesn’t seem like something a COFFEE shop should do. Anyway, we will not be back and I don’t recommend you go.

Anna Van Winkle

Worst Starbucks experience we’ve ever had. The baristas were sitting on their phones ignoring customers. Then when we finally ordered they said they were out of coffee and would make an americano instead or they could brew more but it would take 5 minutes. Then they put up a sign saying they were out of coffee. So they had the ability to make more coffee but decided to just put up a sign saying they were out, which doesn’t seem like something a COFFEE shop should do. Anyway, we will not be back and I don’t recommend you go.

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