Sushi Factory
8115 NE Vancouver Mall Dr, Vancouver
(360) 213-2025
Recent Reviews
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Beware when ordering to go and make sure to check your order once given. 3 times now I have had missing items from my order although I paid for said items and didnt realize the items were missing until I got home. Restaurant is very dirty and the floors and baseboards are disgusting.
Atmosphere: 1
Food: 3
Service: 1
Great sushi bar with affordable prices and really tasty food. Everything is always fresh, portions are generous, and the quality is consistently good. We come here often and never leave disappointed!
Atmosphere: 3
Food: 5
Service: 2
Employees talk too loudly
Atmosphere: 1
Food: 4
Service: 2
Went here as a dinner date with my beloved and wasn't remotely impressed with the service. Should have paid more attention to reviews. Service was sub-par and atmosphere was loud and erratic. Requested a couple plates and waited a whole thirty to forty minutes just to get them because they apparently forgot what we wanted. On top of everything, I requested a volcano roll to try their take on it and the head chef seemed to not be pleased, dropping a plate into the dirty sink and saying something frustratedly in his own language. They used said dirty plate for my dish and hurriedly microwaved my volcano roll and served it. My lady stopped me from taking it thankfully and we proceeded to eat a bowl of edamame and leave. Won't ever be going back. I'll make the drive to SushiHana from now on. Dishonorable service gets a dishonorable review.
You're lucky your food is better than your service.
Atmosphere: 1
Food: 3
Service: 1
Food was decent but not amazing, I’ve had better sushi at Sushi Hana. The service was very minimal, the server girl who works there was hiding in the back most of the time texting on her phone, she also had a habit of talking very loudly across the room to her coworkers. The worst part was my partner ordered a volcano roll which I guess is served hot, and the chef grabbed the plate off the conveyer belt and accidentally dropped it into the sink, I saw him pick up the roll of sushi, put it back on the plate and put a bunch of sauce over it and microwaved it. When we got the plate the plate itself was covered in food bits and some weird oil, I took it from my partner and immediately took it to the waitress to have it comped. After that the waitress told the chef what I had said and they both laughed at me, jokes on them I understand their language. We will not be going back.
Atmosphere: 3
Food: 3
Service: 1
I did takeout. Food was done fast, staff were kind and attentive, and the food was DELICIOUS as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Calamari, Vegas Roll, Tiger Roll, Tempura
EXTRA F SOY SAUCE!!!!!!!!!!!! I SAID EXTRA SOY SAUCE!!!
Atmosphere: 1
Food: 1
Service: 1
Cheap food and cheap service. Beware, not worth your time or money
Atmosphere: 1
Food: 1
Service: 1
Great prices
Good quality
Atmosphere: 4
Food: 5
Service: 4
Best belt sushi in town!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Not the best experience at all. I’ve been to a lot of sushi places and the atmosphere and vibe overall was unfriendly. They were rude to me and my daughter. We must’ve ate 4 plates total and paid and left.
Atmosphere: 1
Food: 2
Service: 1
Prices have gotten out of control. Way over priced 2 piece nigiri for 4$ is crazy.
Atmosphere: 2
Food: 3
Service: 3
This place wasn't bad. Not my favorite of belt sushi but not the worst. It's my husband's favorite. We left with full bellys so I can't complain.
Atmosphere: 4
Food: 4
Service: 4
Good value but prices are going up
Atmosphere: 4
Food: 4
Service: 4
Always clean. Great staff, and quiet.
Atmosphere: 5
Food: 5
Service: 5
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