Domino's Pizza

4001 Kennedy Rd Suite 10 Ste 10, West Richland
(509) 627-2000

Recent Reviews

Laura

The staff at Domino’s off Kennedy Rd is phenomenal! It’s always a ‘family movie night’ hit for us. The orders are quick, the staff is friendly, pick-up and delivery is a breeze! 10/10 recommended them :)Kid-friendliness: An employee went out of their way to let my 2 small kids play with dough while we were waiting for our pick-up order!! We were waiting and my kids were mesmerized by the employee that was tending to the dough. They were SO KIND to bring out dough and teach my kids how to knead the dough and toss it in the air. It was a 5 minute contact that really shows how great the staff at this store is!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Howard Broadbent

Tried to do an online order for later pickup. Thought I was giving plenty of time by going online at 4:00 PM (Wanted to pickup around 5:15). The only pickup time offered online was 8:15. Since when does it take 4+ hours to complete a pizza order? So I had to call in the order and got some robot that wouldn't let me pick a later pickup time. The experience was quite painful.

Atmosphere: 1

Food: 3

Service: 1

Tricia Z.

We moved in the area about 2 years ago, and so far, we've had a really good experience with this location. They have a friendly, efficient and accommodating staff. The pizza and pasta are always cooked right. The app is always accurate from my pov. I'd recommend this place. Thank you for your service!

Val O

Kennedy store is completely incompetent. Ordered tots with no garlic sauce. Came smothered in a sauce I literally can’t eat. Called the store and they brought out another one and this one was also smothered with sauce. Manager was upset that I called again to fix my order. Told me I was taking him away from his business. Guy was a complete jerk. After three attempts and 1.5 hours later I finally got to eat dinner. Absolutely ridiculous

Atmosphere: 1

Food: 1

Service: 1

Terriepet7

They can't seem to deliver to the correct address. It's happened twice!

allese berry

We had a drop off at a location thing because they won't deliver to our house.Didn't like it. Dude made me feel weird and it was just all around uncomfortable.The food was ok. A touch burned. Idk how you burn it when you cook it for 5 minutes.

yo dude

Great job guys. Plenty of toppings. Love it!

Atmosphere: 5

Food: 4

Service: 4

Sasquatch Roofing

Special order pizzas with extra cheese and extra sauce weren’t labeled. People with allergies to certain toppings don’t know which pizza is theirs. Manager was flippant about it and extremely rude.

Vince Snoddy

Good local business. Good pizza. Solid taste. Harold our driver was awesome!!!

Lauren Dorsey

Great management my grandpa ordered wrong item they had no issue returning and giving us the correct thank you guys!!!

Nate Long

There was an issue with my order being incorrect, but they made it right and delivered the correct pizza in reasonable time. Pizza wasn’t hot enough like the others were, so that was disappointing. Places mess up from time to time but these guys have been good to us every time we order.

Carol C.

I earned a "free" pizza...then found out they won't deliver unless you spend $15...that kind of negates the "free" pizza. I just get the frozen kind now and make it myself.

Adam Goldsby

Always fast. I ordered through the app, hop in the car and by the time I get there it's ready haha.

Michael Durbin

It was the best cheesy bread ever with the garlic dipping sauce. And the cinnamon bread twists were soft and yummy. The Store Mgr Stacey @ West Richland, WA was super energetic and her staff looked like they were actually having a fun time! Best Domino's Store I have been in. Keep up the great service.

Larry Slavens

Everything on the menu is good. Service is always good. Call or order ahead because they are always busy.

Load More