Bob's Burgers & Brew - Yakima

Excellent food and service!

Best loaded baked potato and potato soup i this is ever had!!

This is a great place to go relax and have great food and drinks!

Good place to eat.

Atmosphere and staff were great, the food was a bit meh for such a large bill.

Great spot for food and refreshments after the trampoline park.

It's ok. Service, meh. Food, meh.

Katie is terrible on the phone and with customer service in general. We called to ask if there would be a Mother’s Day brunch and she said “no, we haven’t had one in a while” and hung up. We haven’t been here in years and will continue to eat elsewhere. I was one of the original servers in 2009. It’s a shame it’s gone down hill so much.

The food was ok. I didn't like the bun the burger was on. And the burger itself was a little dry for my taste. Beer was cold, and the bartender seemed preoccupied. It was pricy! I may give it another try. Just could have been one of those days, where my taste buds and the cook were not on the same page! The other folks i was with said their food was pretty good.

Atmosphere: 3

Food: 2

Service: 3

The service was good but disappointed with the food. Not a good value for the money. The patty melt was all bread with a small sad piece of hamburger a 1/4 the size of the bread. The patties on the burgers are as thin as a pancake. Compared to other burgers available in the area, the grade beef appears to be lower quality.

Atmosphere: 3

Food: 2

Service: 4

Basically Applebees Red Robin or Chili’s quality food. So, nothing spectacular. People working there are friendly and welcoming.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fish and Chips, Salad

I hadn't been here in years because I remembered the food being lackluster the last couple of times I visited. However, I wanted to give them another chance - which I now regret.

The restaurant wasn't busy. We were sat near the kitchen, and while I don't begrudge employees enjoying their work or the time with their co-workers, it seemed their loud personal conversations (which could be heard very clearly) took priority over the customers. Overall, I didn't mind the long wait times until I saw it resulted in overcooked/burnt food. The most obvious example was the order of potato skins, which, aside from burnt, had zero seasoning and minimal toppings (for the record, I scooped up the onions that were on the plate and topped the one in the picture). I was shocked they even brought that to the table. My burger tasted alright, although dripping to the point that some of the bun was soggy (partly my fault I suppose as I asked for it to have pink), and while only some of the onion rings were burnt, they all tasted burnt. My daughter's food wasn't up to par either, but she mainly commented on the lack of seasoning. Neither of us finished our meal.

The service was better than the food, but there were some uncomfortable moments, like when I had to call the server back to ask to place our entree order because she just set down the potato skins and bolted (once she left again and I got a good look, I realized why), and then when she brought the bill she stood there to wait for my card, which made me feel pressured to give it to her immediately... only to have her bring it back with a tap-friendly machine - had I known I could tap, I would have used another payment method. Plus it would have been nice to feel like I had time to review the bill.

I completed the short survey asking my thoughts on the food and service, and when I rated the food low, it asked if I wanted to be contacted, and I elected yes, providing my info. That was two weeks ago, and I've heard nothing. Could I have said something to our server? Probably, but she already looked flustered and was about the only one on the floor; it appeared she had to work on the other side of the restaurant as well - she also hardly walked by once the food was delivered. Could I have talked to someone else? Doubtful. Hardly anyone else came out of the kitchen area. There was a person who appeared to be a manager who walked by a time or two, but they wouldn't make eye contact and always rushed by us, seemingly purposefully looking the other way. I don't expect to be fawned over or treated like I'm a VIP when I go somewhere to eat, but I do expect my food to be edible and to be treated as more than an afterthought.

As for ambiance, the main reason we could hear the conversations from the kitchen (aside from the next nearest customer being about 4 tables away) was due to the fact that their sound system was either having issues or someone was messing with it. I'm not sure we heard a single song start to finish the whole time we were there. One would start, then after a while, it would cut out... after a period of silence, another would start, often a different genre at that.

Overall, the visit was just disappointing, bizarre, and uncomfortable; and after shelling out over $70 for this experience, I don't expect to be back anytime soon.

Atmosphere: 2

Food: 2

Service: 3

Great guacamole and bacon burger! 15.00 off for birthday

Atmosphere: 5

Food: 5

Service: 5

So good

Prices have risen and you get charged an extra fee if you use a debit/credit card.. fastest services is in the bar if you are of age.

Atmosphere: 5

Food: 4

Service: 5