This is not at chipotle. However whomever built the very long curb that you have to drive over to exit the restaurant, I hope you see this. You need to be fired
Shelley Lowe
Just left the Yakima establishment. Upon arrival, several of the “baskets” that you chose from were empty or near empty but they still attempted to “scrape” the bottom. When I mentioned that it wasn’t acceptable and I had to skip grilled onions, for example, all together. The gal who was dishing up our order wasn’t fazed at all. I mentioned that someone wasn’t doing their job and in return, I received extra small portions as my punishment. Big disappointment. Service was terrible and the kitchen appeared area was in disarray.This was Yakima, WA.
Atmosphere: 2
Food: 3
Service: 1
Llineli Lomeli
Not worth it
Dan Arnett
Thurs 07 March 2024 - 4 StarsFirst time at this location. The parking is hard during normal meal times. The drive-thru seemed to move pretty quickly. The app is easy to order with, and the rewards program on the app is simple to understand.The food comes in generous portions but could use more salsa with the "chips & salsa." I liked the chips a lot. My burrito was very filling and a good price.The staff were all working hard and fast during the lunch rush. I also saw constant cleaning. I understand they were busy, but there was little to no interactions with the customers during the order and payment process. When it slowed down, the interactions with customers did not change.The music was a bit loud given that the walls bounced all the conversations and "chair stretching" on the concrete floor. The place echoes so much that the music volume just added to the echo. Talking with a friend at a table was difficult. Once the lunch rush cleared out, it was much better.Will return during the "non-rush" periods.Parking: There are very few spots out front or on the side of the business. I saw many people park in the handicapped spots. I also saw many people go across the parking lot, to the hotel parking lot.
The food was fresh, service was quick, employees were helpful.
Atmosphere: 5
Food: 5
Service: 5
Veronica Palomares
I love chipotle. I always have but the service here is horrible. I went in for the 2nd time because usually I go through the chipotlane and I was excited to get my food. However, When I asked for a bowl the employee proceeded to put hardly any rice, beans, or chicken on it. I wish I had taken a picture of that bowl! (I decided to not even purchase that) When I asked for more chicken he added hardly anything and proceeds to say I can add a little more. I couldn’t believe the small amount of food he was trying to give me. All I was asking for is my moneys worth and not cardboard basically! Some of the employees here need to be retrained on serving sizes and it’s not like we want heaping bowls of food. Just give us our money’s worth and something sustainable! Nevertheless I don’t think I will be back with employees like that (I can name names but I won’t) and that’s that I’m always here.
Service: 1
Katherine Cervantes
he gave me my food and while i was asking for vinaigrette sauce he closes the window and walks away?!!
Atmosphere: 1
Food: 3
Service: 1
Pete Carvo
Hot and
Atmosphere: 5
Food: 5
Service: 5
Neili Felix
Yall got a girl that seems miserable doing her job she applied for. Rude to customers and acts stupid. Doesn’t do what the customers ask. 0/10 don’t
I have never found anything to eat there that I liked. I don't like cilantro and they even put it in their white rice.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Chicken Quesadilla
Rick Leu
The burrito bowl with guacamole and chips is a full meal
Atmosphere: 4
Food: 5
Service: 4
Sarah Stout
Very fresh! It was our first time going and won't be our last. The kids loved it too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Steak Bowl, Burrito
Kevin Church
Don't use delivery, we received a picture of someone's door and never got food! And you can't contact anyone to get resolved?
Food: 1
Service: 1
Recommended dishes: Steak
Peter Maximus
Foods good. Service is hit or miss. Always seems to be dirty throughout. Not just during busy times. Recently walked in there were no customers and there were 6 employees total, 2 in drive thru, and the other 4 were just talking. Lobby was very dirty. Not a single clean spot to eat. Drink stations were in shambles. All but one of the juice / tea containers were empty. Very disappointing. Could be great spot if they spent work hours more wisely.
This is not at chipotle. However whomever built the very long curb that you have to drive over to exit the restaurant, I hope you see this. You need to be fired
Just left the Yakima establishment. Upon arrival, several of the “baskets” that you chose from were empty or near empty but they still attempted to “scrape” the bottom. When I mentioned that it wasn’t acceptable and I had to skip grilled onions, for example, all together. The gal who was dishing up our order wasn’t fazed at all. I mentioned that someone wasn’t doing their job and in return, I received extra small portions as my punishment. Big disappointment. Service was terrible and the kitchen appeared area was in disarray.This was Yakima, WA.
Atmosphere: 2
Food: 3
Service: 1
Not worth it
Thurs 07 March 2024 - 4 StarsFirst time at this location. The parking is hard during normal meal times. The drive-thru seemed to move pretty quickly. The app is easy to order with, and the rewards program on the app is simple to understand.The food comes in generous portions but could use more salsa with the "chips & salsa." I liked the chips a lot. My burrito was very filling and a good price.The staff were all working hard and fast during the lunch rush. I also saw constant cleaning. I understand they were busy, but there was little to no interactions with the customers during the order and payment process. When it slowed down, the interactions with customers did not change.The music was a bit loud given that the walls bounced all the conversations and "chair stretching" on the concrete floor. The place echoes so much that the music volume just added to the echo. Talking with a friend at a table was difficult. Once the lunch rush cleared out, it was much better.Will return during the "non-rush" periods.Parking: There are very few spots out front or on the side of the business. I saw many people park in the handicapped spots. I also saw many people go across the parking lot, to the hotel parking lot.
Atmosphere: 3
Food: 4
Service: 4
Not a long wait and may options to choose
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Steak, Salsa, Queso, Guacamole, Chicken Quesadilla, Burrito
The food was fresh, service was quick, employees were helpful.
Atmosphere: 5
Food: 5
Service: 5
I love chipotle. I always have but the service here is horrible. I went in for the 2nd time because usually I go through the chipotlane and I was excited to get my food. However, When I asked for a bowl the employee proceeded to put hardly any rice, beans, or chicken on it. I wish I had taken a picture of that bowl! (I decided to not even purchase that) When I asked for more chicken he added hardly anything and proceeds to say I can add a little more. I couldn’t believe the small amount of food he was trying to give me. All I was asking for is my moneys worth and not cardboard basically! Some of the employees here need to be retrained on serving sizes and it’s not like we want heaping bowls of food. Just give us our money’s worth and something sustainable! Nevertheless I don’t think I will be back with employees like that (I can name names but I won’t) and that’s that I’m always here.
Service: 1
he gave me my food and while i was asking for vinaigrette sauce he closes the window and walks away?!!
Atmosphere: 1
Food: 3
Service: 1
Hot and
Atmosphere: 5
Food: 5
Service: 5
Yall got a girl that seems miserable doing her job she applied for. Rude to customers and acts stupid. Doesn’t do what the customers ask. 0/10 don’t
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have never found anything to eat there that I liked. I don't like cilantro and they even put it in their white rice.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Chicken Quesadilla
The burrito bowl with guacamole and chips is a full meal
Atmosphere: 4
Food: 5
Service: 4
Very fresh! It was our first time going and won't be our last. The kids loved it too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Steak Bowl, Burrito
Don't use delivery, we received a picture of someone's door and never got food! And you can't contact anyone to get resolved?
Food: 1
Service: 1
Recommended dishes: Steak
Foods good. Service is hit or miss. Always seems to be dirty throughout. Not just during busy times. Recently walked in there were no customers and there were 6 employees total, 2 in drive thru, and the other 4 were just talking. Lobby was very dirty. Not a single clean spot to eat. Drink stations were in shambles. All but one of the juice / tea containers were empty. Very disappointing. Could be great spot if they spent work hours more wisely.
Atmosphere: 2
Food: 4
Service: 3