Jack In The Box

1002 N 1st St, Yakima
(509) 452-5260

Recent Reviews

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Debra

2nd time at a Jack in the box. Burgers are super good. What sucked was the mumbling person taking drive-thru orders. Fix the mic's, give lessons on speaking in them, have them stand at the drive thru order box as someone mumbles to them.

Food: 5

Service: 3

Sunny Snake

refused to serve food through the drive-through, said they were only accepting Uber eats and DoorDash, sounds like lazy people who don’t wanna work?? It’s 10pm on July 5th.

liquid grafix

They dont pick up the phone at all. They don't do anything right but know how to mess up food. Me and my dad ordered our food for nights dinner and tomorrow's breakfast for work and we are missing burritos, breakfast sandwiches, tiny tacos. Now we have nothing to eat for tomorrow morning. Never ordering anything from here again. And if I do it'll be face to face so I get my order completely correct. And they owner hasn't even tried to change it. All the bad reviews are months apart and shows none cares.

Atmosphere: 1

Food: 1

Service: 1

Anival Valencia

It’s honestly my fault for expecting this place to get anything right haha

hunter benoit

Bad service, mid food, staff don't understand how to work the counter (including the manager)

Atmosphere: 1

Food: 1

Service: 1

Ilyanna Sanchez

This was one of the most worst service ever. I’ve ever received from the girl in the drive through she was beyond rude. We just asked how long it would take for her to take our order because we waited for ten minutes for her to even take our order and then proceeds to tell us if we’re not patient enough to drive forward. Mind you she didn’t have a cars in-font of us and also says it’s going to take 15 mins from her to even help us!!!

Atmosphere: 1

Food: 1

Service: 1

Jdc

The cashier looks like a leprechaun beard and all and she was really rude didn't get my order correct and tried to charge me 1249 for 4 orange juices.

Bob Rodrigo

I ordered through DoorDash yesterday I was supposed to pick it up around 11:30 at night but when I went nobody was there the doors were closed I drove through the drive thru twice and even called them and nothing so I wasn’t able to get my food

Aaron Nielsen (A - Dog / August R. West)

Never Again,Ever Ever, Ever again. If there were negative stars like a toilet, or just a piece of poop. I might rate it a elephant size poo for sure on all categories. Never Ever Again

Fawn Cavaiani

Good stuff for quick food on the hurry!

Atmosphere: 3

Food: 4

Service: 4

Jeff dauenhauer

Isaiah was a great to have help me with my questions and issues I was having with the app. He was very nice and understanding and he should get a raise for his ability to remain productive and professional under pressure and the rest of the crew should follow his lead.

Atmosphere: 5

Food: 5

Service: 5

Zoe Wakefield

I've ordered online from this store twice because it's the default for me, both times I haven't received my food. The first time I was missing an entire $25 of chicken wings, the second time I was missing a whole box of Nashville chicken, fries and sauces, not to mention I got the wrong drink too. Tried calling the store multiple times and they never pick up, this is the kind of incompetence you see in a married couple that doesn't respect each other, I regret expecting better service with my second order. Thank god I can actually expect a full refund from Doordash because this place genuinely disappoints. I would rate 2 stars just for making me so angry I stop being hungry but y'all don't deserve it.

Service: 1

OnlyOnePerson

This regards both the 40th and 1st Street near highway if you know, then u know the service is bad, not because of how ur treated but it's because of how slow it is... there can be no one in line with no one in the restaurant and ur waiting so long for food that if your in the drive through they have u pull around front n wait for it.......let me clarify that there is also Noone infront of you in the drive through either..... but it matters not if u go in or drive up... fast food is not at jack in the box.......

Atmosphere: 2

Food: 3

Service: 1

Ron Hoare

Mobile order went like clockwork

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Wesley Jones

Very friendly service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

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