Jack In The Box

2317 S 1st St, Yakima
(509) 248-3796

Recent Reviews

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Teresa Avalos

Worst experience ever. I have been waiting outside for my food for already nearly an hour. I'm not even exaggerating.
I was told I cannot get a refund until the morning. I live an hour and a 1/2 away. The cook came out to verify my order after almost an hour because they can't get it together inside the store. Worst experience I should have just gone to McDonald's.

Nikia Owens

Yes my name is Ikea Owens I went in there Friday on the 1st end up getting sick because I walked over three of the tables were dirty food on the table on the floor the bathrooms ain't been clean she only place I went to on the 1st and I come back next day I get sick and been in my house for the last 3 days they need to teach those employees how to clean and disinfect or be turned into the health department because the bathroom wasn't even clean so I ended up getting sick because of that restaurant and that was the only place I went that day now I've been stuck in my house for 3 days because their employees can't clean the place someone needs to turn them into the health department or fire their employees and don't know how to clean they get paid to sit on their butt why everybody else gets sick

Atmosphere: 1

Food: 1

Service: 1

ALY ALD

Rude ppl closed and calling names says they open 🙄 😒 thought they were cool but was wrong don't go here EVER!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Bri Davis

The fries and burger were inedible. The tacos were good tho and the people were nice

Atmosphere: 3

Food: 1

Service: 4

Adilene Salazar

Went to the Union Gap Jack in the Box after leaving the ER at 3:45 am. I pulled up and the lady asked me to order when ready. I told her I wanted #15, the grilled chicken on a sour dough. Right after she tells me that she can't take my order. I asked, any order? She said hmm no! And that was it. Didn't give me no reason! Then I call the other store on first and they were closed from 4-5. Called the one on teiton and same thing! Like why not keep at least one open! 24 hrs my... so disappointing 😞

Service: 1

Francisco Rivera

So i left one store because they told me that they were closed just to go to this one. Its 4:33am and they told me that they are closed until 5am.. i pulled up and the employees are just hanging out outside talking and once again.. i am leaving disappointed. If i could give no stars i would.. the 1 stars that i gave aren't diserving. I hope that they turn this around before they end up like Big Lots.

Atmosphere: 1

Food: 1

Service: 1

Jake Wilson

I was picking up a door dash order in the drive thru this morning around 4:10-4:20 am. The employee told me that the whole store was on break and dismissed me. I lost money because I had to drop the order.

Atmosphere: 1

Food: 1

Service: 1

Nicholas Novak

Not 24 hrs

Service: 1

Maria Rubio

Horrible night service, a woman who works at night is rude and despotic and racist, as is the man who works with her.

Service: 1

halibut

Edit: upon checking the bag I realized they gave me around half as many (cold) fries as they’re supposed to in a large, so I’m changing my rating to 1 star; awful service back to back. I don’t know if it’s retaliatory (for what I don’t know) but either way it’s… bad.

Overall mediocre experience. My order was delayed by 10 minutes (app issue) which honestly wouldn’t have been an issue if the two employees handling my order weren’t as rude, rushed or condescending as they were. It’s weird and inappropriate to treat a customer poorly when they’re the ones who made the mistake, in my opinion. Food’s pretty decent if you go through app pricing though.

Atmosphere: 1

Food: 1

Service: 1

Sherrell Cooper

Staff friendly, drive thru pretty fast for how busy they were. Food was good and nice prices

Atmosphere: 4

Food: 4

Service: 4

Janice Ancell

My Daughter and I shared a double,bacon, Smash burger today and I'm telling you we both loved it! Absolutely one of the very best fast food burgers ever!!! The secret sauce is delicious! The burger itself was full of flavor,cooked perfectly and soooo juicy! Yummmm! The lady was so accommodating at the drive thru. She cut our burger in half and gave us extra ice for our Ice Tea.
It will surely be added to the top of my list for fast food dining!
☆☆☆☆☆

Atmosphere: 5

Food: 5

Service: 5

Shaun DeGray

The food is good.The staff is curt, bordering on rude. I felt like I had inconvenienced them by ordering. I'm not sure if the dining area was closed, but the lights were off and chairs on tables before 5pm. Not an inviting atmosphere.

Atmosphere: 1

Food: 3

Service: 1

Armando Gonzalez

Online it says open 24hrs but when I get out of work a little after midnight their closed. So what are the hours of operation?

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Two Tacos, Chicken Sandwich

Chris (iregretjumping)

No complaints. It's fast food. You expect mid, you get mid.

Atmosphere: 3

Food: 3

Service: 4

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