1 star cause they charge for a cup of water. You spend so much, they want a tip but can’t give water. I don’t know, it may be petty, but other fast food establishments don’t charge for water…yet
Food: 4
Service: 4
Stoney
This Jimmy John’s was an absolute disappointment from start to finish. The staff didn’t greet me, didn’t acknowledge me, and acted like taking my order was an inconvenience. There was zero urgency, zero professionalism, and zero care put into anything they were doing.
My sandwich was a total mess. The bread was stale, the vegetables looked old, and the amount of meat was insulting. It was thrown together with no effort whatsoever. For a place that advertises speed and quality, this location delivered neither.
The restaurant itself was filthy. Tables left dirty, trash overflowing, drink station a sticky disaster. It’s clear nobody here takes pride in the place or even bothers to clean the basics.
I walked out irritated, still hungry, and honestly shocked that a business can operate this poorly. I won’t be returning, and I wouldn’t recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
Josh Guisewite
Great place to get lunch. Staff was quick and price was ok
Atmosphere: 5
Food: 5
Service: 5
James Lopez
Great staff! They make them sandwiches in less then 5 minutes!!!
Atmosphere: 5
Food: 5
Service: 5
audrey
Went today and honestly I will never go to another sandwich place again because of how good my sandwich was from jimmy John’s. Thank you for the best sandwich guys.
Brian Platt
Great sandwiches and service. Casual and clean dining areas, service was great.
Atmosphere: 5
Food: 5
Service: 5
Andrew “Andy” Bustetter
Nice employees very polite,we got the ultimate Italian monster 18 inch sandwich.. it's huge..stacked fat with meat...fed 3 with a piece leftover ,Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Chrissy Hoeksema
Excellent communication while unexpectedly slammed from volleyball parents. Everyone was hustling, and positive attitudes
Atmosphere: 5
Food: 5
Service: 5
Anais & Marina
I just had the worst experience I’ve ever had at a food establishment.
First, the employee took his time coming to the register—wearing headphones. I ordered a Big John with no mayo, added provolone cheese, and made it a combo.
When I went to grab a lid for my drink, they only had coffee cup lids for soda and the soda was watery.
While waiting for my sandwich, I saw the employee prepare a sandwich, adding mayo and roast beef—to what turned out to be my order. When my food was ready, I pointed out the mistake, and the employee said he would remake it.
Then, another worker emerged from the back wearing a red shirt, both earbuds in, phone in hand (which seems to be common at this location). Not only did he not wash his hands or put on gloves, but he placed his phone above the food prep area—and it fell into the roast beef.
He tossed out the top layer of roast beef, and at that point, the original employee realized they were now out of roast beef. I had already been waiting 10 minutes, so I told him to just take the meat off the old sandwich and put it on the new one.
As he remade my order, I noticed he forgot the cheese. Before he wrapped it up, I asked about it, and he said, “It doesn’t come with cheese.”
If Jimmy John’s actually enforced a no phones, no earbuds policy while employees are working, maybe they would have actually heard my order correctly in the first place.
Upon arriving home, they never gave me tomatoes.
I’ve had enough of this location. Time to give Jersey Mike’s a try.
jennifier misipati
Just got my food, good thing I opened my sandwich to put salt and pepper on it because there was a died fly in it.
Fast and friendly service. Came to pick up a Doordash order here and it was packed and ready to go. In most restaurants I'm usually made to wait a while, while they help a ton of "real" customers.
Atmosphere: 5
Food: 5
Service: 5
Heather Griffith
I've never had such a wimpy sandwich from Jimmy John's before. Hardly any meat or lettuce. Three slices of tomatoes and three slices of cucumbers... pretty disappointed
Dan Jones
Horrible, horrible experience. Ordered a nearly $200 catering order (including a nice tip) - come to find out that none of the sandwiches had been marked which sandwich they were and were completely wrapped up. Therefore, after paying a hearty price for catering, had to unwrap each of 36 sandwiches before people could get their dinner at an event. We were inspecting which meat was on which sandwich and searching for a vegetarian one. Super horrible, super unprofessional. When I talked to the manager of the store, Leo, he decided to be very condescending and argumentative, and then implied that I was stupid and hung up on me. The pictures will show you what I was expecting (as in what is shown on their catering advertisement for what I ordered) and what I ended up with. Will never frequent there again. I called the corporate number to complain and also put in a written complaint and have yet to hear back. Not good.
1 star cause they charge for a cup of water. You spend so much, they want a tip but can’t give water. I don’t know, it may be petty, but other fast food establishments don’t charge for water…yet
Food: 4
Service: 4
This Jimmy John’s was an absolute disappointment from start to finish. The staff didn’t greet me, didn’t acknowledge me, and acted like taking my order was an inconvenience. There was zero urgency, zero professionalism, and zero care put into anything they were doing.
My sandwich was a total mess. The bread was stale, the vegetables looked old, and the amount of meat was insulting. It was thrown together with no effort whatsoever. For a place that advertises speed and quality, this location delivered neither.
The restaurant itself was filthy. Tables left dirty, trash overflowing, drink station a sticky disaster. It’s clear nobody here takes pride in the place or even bothers to clean the basics.
I walked out irritated, still hungry, and honestly shocked that a business can operate this poorly. I won’t be returning, and I wouldn’t recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
Great place to get lunch. Staff was quick and price was ok
Atmosphere: 5
Food: 5
Service: 5
Great staff! They make them sandwiches in less then 5 minutes!!!
Atmosphere: 5
Food: 5
Service: 5
Went today and honestly I will never go to another sandwich place again because of how good my sandwich was from jimmy John’s. Thank you for the best sandwich guys.
Great sandwiches and service. Casual and clean dining areas, service was great.
Atmosphere: 5
Food: 5
Service: 5
Nice employees very polite,we got the ultimate Italian monster 18 inch sandwich.. it's huge..stacked fat with meat...fed 3 with a piece leftover ,Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Excellent communication while unexpectedly slammed from volleyball parents. Everyone was hustling, and positive attitudes
Atmosphere: 5
Food: 5
Service: 5
I just had the worst experience I’ve ever had at a food establishment.
First, the employee took his time coming to the register—wearing headphones. I ordered a Big John with no mayo, added provolone cheese, and made it a combo.
When I went to grab a lid for my drink, they only had coffee cup lids for soda and the soda was watery.
While waiting for my sandwich, I saw the employee prepare a sandwich, adding mayo and roast beef—to what turned out to be my order. When my food was ready, I pointed out the mistake, and the employee said he would remake it.
Then, another worker emerged from the back wearing a red shirt, both earbuds in, phone in hand (which seems to be common at this location). Not only did he not wash his hands or put on gloves, but he placed his phone above the food prep area—and it fell into the roast beef.
He tossed out the top layer of roast beef, and at that point, the original employee realized they were now out of roast beef. I had already been waiting 10 minutes, so I told him to just take the meat off the old sandwich and put it on the new one.
As he remade my order, I noticed he forgot the cheese. Before he wrapped it up, I asked about it, and he said, “It doesn’t come with cheese.”
If Jimmy John’s actually enforced a no phones, no earbuds policy while employees are working, maybe they would have actually heard my order correctly in the first place.
Upon arriving home, they never gave me tomatoes.
I’ve had enough of this location. Time to give Jersey Mike’s a try.
Just got my food, good thing I opened my sandwich to put salt and pepper on it because there was a died fly in it.
Food: 1
Restaurantji Recommends
Fast and friendly service. Came to pick up a Doordash order here and it was packed and ready to go. In most restaurants I'm usually made to wait a while, while they help a ton of "real" customers.
Atmosphere: 5
Food: 5
Service: 5
I've never had such a wimpy sandwich from Jimmy John's before. Hardly any meat or lettuce. Three slices of tomatoes and three slices of cucumbers... pretty disappointed
Horrible, horrible experience. Ordered a nearly $200 catering order (including a nice tip) - come to find out that none of the sandwiches had been marked which sandwich they were and were completely wrapped up. Therefore, after paying a hearty price for catering, had to unwrap each of 36 sandwiches before people could get their dinner at an event. We were inspecting which meat was on which sandwich and searching for a vegetarian one. Super horrible, super unprofessional. When I talked to the manager of the store, Leo, he decided to be very condescending and argumentative, and then implied that I was stupid and hung up on me. The pictures will show you what I was expecting (as in what is shown on their catering advertisement for what I ordered) and what I ended up with. Will never frequent there again. I called the corporate number to complain and also put in a written complaint and have yet to hear back. Not good.
Atmosphere: 1
Food: 1
Service: 1
Asked for light mayo and they still put a lot on
Atmosphere: 5
Food: 4
Service: 5
Always friendly and enthusiastic service!
Atmosphere: 5
Food: 5
Service: 5
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