McDonald's

19 E Yakima Ave, Yakima
(509) 452-8840

Recent Reviews

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josh chism

Used the app to order breakfast for one. Got asked to pull forward and 10 minutes later and 6 other cars being served after me and I still don't have my food. I thought the ben2fit of using the app was the speed up the process. Guess not. Update. 3/22/25
Breakfast must be difficult for this location. Another 10 minute pull to the next window wait while using the app to pre-order. 1 star for slow, slow, slow, breakfast service

Atmosphere: 1

Food: 5

Service: 1

Raymond Cardoza

The manager was yelling at a lady who didn't know how to use the kiosk. Questioned whether I had a disabled placard to be parked in disabled. I have the license plate. I am a disabled vet. I'll tell everyone I know about our experience. Used to be a nice place. Mgr makes you all look bad.

Atmosphere: 1

Food: 1

Service: 1

Old Ally

I waited in the drivethru for 15 minutes for a cup of lukewarm coffee. I asked for 2 Splenda and they must have put at least 4 or 5. All while they served 8 cars before me.

Atmosphere: 3

Food: 3

Service: 1

Dayrk Flaugh

This place is usually great but this experience ruined it. I was waiting for a mobile order for almost 15 minutes before an employee even talked to me. The place was very slow and employees were just standing around talking.

When someone finally talked to me they said it was going to be a while. I asked what was going on and she just said "they're making food." The order came up after 20 minutes. The manager was standing right there when I said that it had taken 20 minutes. I didn't even get a "sorry for the wait."

Service: 1

Francisco Soria

Long wait times

Atmosphere: 1

Food: 3

Service: 1

Patricia “Patti” Sage

I don't really care for McDonald's, only went there because that's where my daughter went. For one, I don't like using the kiosk. It's so unfriendly. I like to interact with people. Second, my granddaughter needed to use the bathroom. She couldn't until we purchased something. That is not ok! If a patron came in and needed to use the bathroom FIRST before ordering thay should be able to, so they don’t embarrass themselves.
I will ever willingly go to this establishment on my own accord. Only if brought here by someone else. I just hope and pray that if I ever do come back with someone, I won't have to use the bathroom right away!

Atmosphere: 2

Food: 2

Service: 2

Johnny Honaker

They will mess up my food 9 times out of 10 . If I could give them a negative star I would.
Other than them messing up my food all the time. The customer service is OK. Not great but OK.

Food: 1

dave church

I guess they don't want people to dine in. The new seating after their recent remodel is hard and uncomfortable. The decor is industrial and uninviting. No more free refills either. The soda machine is gone altogether.

Atmosphere: 1

Food: 4

Service: 3

Pedro L.

Poorly managed facility. Ordered dine in. All the tables were messy with ketchup and grease smears, wrappers, or crumbs. They did not offer trays for dine in and brought our food in a bag. When I told the employee that we were dining it and we wanted a tray she said they didn't have any because they were all dirty. I don't know what she expected us to do since all the tables were filthy and at some point our fries would touch the table when we pull our food out and put it down. We decided to just take it home. Will not visit again.

Atmosphere: 1

Food: 2

Service: 1

David Flanagan

Let me put it like this. I'm 50 years old when I was a youngster in my early teens. McDonald's was a good fun and happy place to go. Good deals on food friendly staff. Warm welcoming environment. That was then. The last time I tried to go to McDonald's was roughly 3 weeks ago. I found the staff to be harsh rude and a little bit nasty. The food was way way overpriced and the atmosphere. It felt cold and unwelcoming. Get your stuff and get out. My how the mighty have fallen

Atmosphere: 1

Food: 1

Service: 3

Billy Fridley

I always feel bad because my children all have special orders, but now that we can order on the app. It's so much easier. I highly recommend using it.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Big Mac Meal, Chicken Mcnuggets

Destiny

Horrible, don't go to this hobo McDonald's. Always gets my order wrong and takes way to long

Atmosphere: 1

Food: 2

Service: 1

Robert Dowling

Ordered hot cakes and two burritos specifically checked the hot picante sauce box got nothing except for buffalo wing sauce for chicken McNuggets, which I did not order. Then came the hot cakes, no utensils, no butter or margarine, or syrup! Nothing! I should have expected such because the last time I ordered a fish fillet it was literally hanging half out the box they got half the sandwich in the box and the bun was scrunched up completely to where it was folded in half. We are paying these idiots $16 an hour and they can't even get a round filet of fish sandwich into a square box! Unreal, don't order from this place using doordash because they don't give a damn!

BabyDoll

This Mc Donald's is fast in getting my order, food is hotand tasty. They just need to remember to add nakins in the bag.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Croissant, Cheeseburger, Big Mac Meal, 2 Medium French Fries, Mcdouble, Quarter Pounder Hamburger, Chicken Mcnuggets

Hezron Nzengah

The wait time here was too long. Also asking me to confirm the order when the food is in your hands and watching my phone to see me pressing the buttons, this is why your drive thru is so slow.

Atmosphere: 3

Food: 5

Service: 1

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