I love how friendly they all are and make my drinks as requested 😊
Atmosphere: 5
Food: 5
Service: 5
Tanner Wilson
Extremely rude, horrible customer service. Drinks aren’t even that good.
Atmosphere: 1
Service: 1
Esmeralda Ortega
Today I ordered the chorizo breakfast burrito. When I got to work to eat about 15 mins after ordering the burrito I notice the flour tortilla was very sticky and raw looking. I tryed to open it up to put the salsa and it was just sticky and ripping apart. The meat was very over cooked and didn’t taste at all like chorizo. After I ate it about an hour later I got an upset stomach: it got so bad I had to leave work. So I called to let rhem know. They apologized. But didn’t even offer a refund. I messaged them asking for a refund thy saw my message and didn’t respond. Never again. Will I eat there. Food poisoning is horrible! I definitely do not recommend their breakfast burritos! I also will be making a report to the health district.
Atmosphere: 5
Food: 1
Service: 5
andera root
I love mocha tree!!! <3
Atmosphere: 5
Service: 5
Vanessa R
My drink wasn't made correctly, and when I asked if it could be remade, I was told I'd have to pay again. This was poor customer service. Disappointing experience.
Service: 1
Mintspice_
My mom and I are regulars. They know she loves nonfat milk in her drinks, and usually have her order down. They always know that I like my Red Bulls too, and whenever we come here we are never disappointed with our drinks. The baristas are very friendly and I enjoy chatting with them when we come. I’ve bought food in the past as well and it tasted good. This place is my go to and I highly recommend. Love coming here after a long day at YVC and as my post gym treat.
Atmosphere: 5
Food: 5
Service: 5
Gerardo Pineda
Horrible customer service
Daimond Gomez
I wish I can give a 0 star review I don’t know this one girls name but everytime I come she is the one who cashes me out she’s blond colored eyes and has HORRIBLE attitude. I never tip because of the costumer service is very bad always has an attitude and when she sees that I don’t tip she gets extremely rude the drinks are good horrible costumer service and the weight time is insane
Patrick Lives Persona
When you order via Uber, they don't read the notes! The food is good, when they listen. Who does these days.
Atmosphere: 3
Food: 4
Service: 3
Hailey Ervin
Payed cash but was charged on my card. Called and was told if I payed cash they wouldn’t have my information but was asked if it was me or my sister after ordering do points. Extremely poor customer service.
Slowest place ever!! My daughter paid cash but her card is tied to her number and they charged her card and said theres nothing they can do. Paying twice for drinks that were wrong! Never again lost us as customers
Atmosphere: 1
Food: 1
Service: 1
Jennifer
It take 30 mins to get through 2 cars whf
Lori Blanchard
Thanks for making me a mock mocha!! It hit the spot
Atmosphere: 5
Food: 5
Service: 5
Winterdawn Renfro
They never ever get our drinks won't, which is a major plus for these ladies, well done. We love the service here!! Get our coffee only here, if possible! Thank you!! Highly appreciated!!
Atmosphere: 5
Food: 5
Service: 5
BabyDoll
The Mocha Tree is one of the best coffee shops in Yakima for me. It might take a little while to get your drink or food, but it's worth it in the end. My favorite drink is a 32oz Caramallo with whip its caramel coffee with whipped cream. Mmmmmm..makes me want one right now. I've also had a burrito 🌯 in green salsa 😋it was really good and a warmed chocolate muffin. The service here is great. The genuine warmth conveyed through the welcoming smiles was immediately evident, creating an immediate sense of ease.
I love how friendly they all are and make my drinks as requested 😊
Atmosphere: 5
Food: 5
Service: 5
Extremely rude, horrible customer service. Drinks aren’t even that good.
Atmosphere: 1
Service: 1
Today I ordered the chorizo breakfast burrito. When I got to work to eat about 15 mins after ordering the burrito I notice the flour tortilla was very sticky and raw looking. I tryed to open it up to put the salsa and it was just sticky and ripping apart. The meat was very over cooked and didn’t taste at all like chorizo. After I ate it about an hour later I got an upset stomach: it got so bad I had to leave work. So I called to let rhem know. They apologized. But didn’t even offer a refund. I messaged them asking for a refund thy saw my message and didn’t respond. Never again. Will I eat there. Food poisoning is horrible! I definitely do not recommend their breakfast burritos! I also will be making a report to the health district.
Atmosphere: 5
Food: 1
Service: 5
I love mocha tree!!! <3
Atmosphere: 5
Service: 5
My drink wasn't made correctly, and when I asked if it could be remade, I was told I'd have to pay again. This was poor customer service. Disappointing experience.
Service: 1
My mom and I are regulars. They know she loves nonfat milk in her drinks, and usually have her order down. They always know that I like my Red Bulls too, and whenever we come here we are never disappointed with our drinks. The baristas are very friendly and I enjoy chatting with them when we come. I’ve bought food in the past as well and it tasted good. This place is my go to and I highly recommend. Love coming here after a long day at YVC and as my post gym treat.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service
I wish I can give a 0 star review I don’t know this one girls name but everytime I come she is the one who cashes me out she’s blond colored eyes and has HORRIBLE attitude. I never tip because of the costumer service is very bad always has an attitude and when she sees that I don’t tip she gets extremely rude the drinks are good horrible costumer service and the weight time is insane
When you order via Uber, they don't read the notes! The food is good, when they listen. Who does these days.
Atmosphere: 3
Food: 4
Service: 3
Payed cash but was charged on my card. Called and was told if I payed cash they wouldn’t have my information but was asked if it was me or my sister after ordering do points. Extremely poor customer service.
Restaurantji Recommends
Slowest place ever!! My daughter paid cash but her card is tied to her number and they charged her card and said theres nothing they can do. Paying twice for drinks that were wrong! Never again lost us as customers
Atmosphere: 1
Food: 1
Service: 1
It take 30 mins to get through 2 cars whf
Thanks for making me a mock mocha!! It hit the spot
Atmosphere: 5
Food: 5
Service: 5
They never ever get our drinks won't, which is a major plus for these ladies, well done. We love the service here!! Get our coffee only here, if possible! Thank you!! Highly appreciated!!
Atmosphere: 5
Food: 5
Service: 5
The Mocha Tree is one of the best coffee shops in Yakima for me. It might take a little while to get your drink or food, but it's worth it in the end. My favorite drink is a 32oz Caramallo with whip its caramel coffee with whipped cream. Mmmmmm..makes me want one right now. I've also had a burrito 🌯 in green salsa 😋it was really good and a warmed chocolate muffin. The service here is great. The genuine warmth conveyed through the welcoming smiles was immediately evident, creating an immediate sense of ease.
Atmosphere: 5
Food: 5
Service: 5
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